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Flight Changes & Cancellations


We’ve eliminated change fees and Award redeposit fees permanently for tickets purchased for travel within the U.S., Puerto Rico and U.S. Virgin Islands, excluding Basic Economy fares. Also, we are still waiving all change fees for customers who purchase a ticket from March 2020 through the end of this year – for both U.S. and international travel in all cabins.

Use our online self-service tools to help you change or cancel your flight, rebook a delayed or cancelled flight, or upgrade your seat, even on your mobile device.