Overview
We understand that your plans may change, and we are simplifying travel by eliminating change fees for tickets originating from North America to anywhere in the world (excluding Basic Economy tickets). We continue to waive change and cancel fees for travel originating outside of North America. With no change fees, you have the flexibility to change the date, time or location of your trip prior to departure. When changing your ticket, sometimes your new flight may cost more than your original flight. If this happens you would need to pay the difference in price to change your ticket.
Visit My Trips to make changes to your flight(s) any time before your travel date. Tickets not changed or canceled prior to departure will have no remaining value.
Basic Economy tickets cannot be changed; however, you may be able to cancel minus a cancellation charge as outlined below, and apply the remaining value, issued as an eCredit, towards a future Delta ticket.
Understanding Changes & Refunds
Explore and understand the cost associated with changing or canceling your flight, which may vary depending on your ticket type. If your ticket is non-refundable, you will see the word ‘Nonrefundable’ next to the cabin name in My Trips. If you do not see the copy, your ticket may be a refundable (FLEX) ticket.
Don’t forget to protect your trip with Trip Protection. Learn more about what is covered.
Change Your Flight
|
TIME PERIOD
|
BASIC ECONOMY TICKET*
|
NON-REFUNDABLE TICKET
|
REFUNDABLE/
FLEX TICKET |
|---|---|---|---|
DURING 24-HR RISK-FREE CANCELLATION PERIOD
|
Price Difference
|
Price Difference
|
Price Difference
|
AFTER 24-HR RISK-FREE CANCELLATION PERIOD**
|
Not Permitted
|
$0-500 Change Fee + Price Difference See fare rules for details |
Price Difference
|
WITHIN 24 HRS OF FLIGHT DEPARTURE
|
Not Permitted
|
From $75 when available |
From $75 when available |
**Customers qualify for the 24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have one day from the time of purchase to cancel or change your eTicket for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.
Cancel or Refund Your Flight
|
TIME PERIOD
|
Basic Economy Ticket
|
NON-REFUNDABLE TICKET
|
REFUNDABLE/
FLEX TICKET |
|---|---|---|---|
DURING 24-HR RISK-FREE CANCELLATION PERIOD*
|
No Charge
|
No Charge
|
No Charge
|
AFTER 24-HR
RISK-FREE CANCELLATION PERIOD* |
Remaining Value
Minus $99-$199 Cancellation Charge Request Cancellation » **Issued as an eCredit; depends on flights |
Remaining Value
Minus $0-$500 Cancellation Fee Request Cancellation » Issued as eCredit; Depends on ticket types and flights |
Refundable
Request Refund » |
WITHIN 24 HRS OF FLIGHT DEPARTURE
|
Remaining Value
Minus $99- $199 Cancellation Charge Request Cancellation » **Issued as an eCredit; depends on flights |
Remaining Value Minus $0-$500 Cancellation Fee Request Cancellation » Issued as eCredit; Depends on ticket types and flights |
Refundable
Request Refund » |
**Excludes tickets issued for travel originating in Mexico, which cannot be canceled or changed. For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. For tickets issued for travel originating in Europe, the cancellation charge is €150. For tickets issued for travel originating in the United Kingdom, the cancellation charge is £150. For tickets issued for travel originating in Africa, Middle East and India, the cancellation charge is $180.
Change a Ticket
Learn how to change your flight prior to departure and review the fees associated with making ticket changes, which vary depending on multiple factors. Basic Economy purchases are final, meaning these tickets are not changeable or refundable.
Same-Day Ticket Changes
Within 24 hours of your domestic flight, you can make a Same-Day Ticket Change in some instances. Find information on how to make a Same-Day Confirmed or Same-Day Standby change.
Cancel a Ticket
24-Hour Risk-Free Cancellation
If you’re within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure.
Cancel Your Non-refundable Ticket
If you purchased a non-refundable ticket, you may cancel your ticket prior to departure and receive an eCredit if applicable. Basic Economy tickets are cancelable for a charge which is deducted from the original value of your ticket; remaining value will be issued as an eCredit.
Cancel Your Refundable Ticket or Other Purchase
Find information on how to request a refund for your refundable ticket. Follow the steps to cancel your ticket or other purchase prior to departure.