Overview
We understand that your plans may change, and we are simplifying travel by eliminating change fees for tickets originating from North America to anywhere in the world (excluding Basic Economy tickets). For any ticket purchased on or before April 30, 2021, there are no change fees.
It‘s easy to cancel, make changes or rebook your flight online prior to departure. Visit My Trips to make changes to your flight(s) any time before your travel date. Tickets not changed or canceled prior to departure will have no remaining value.
Basic Economy tickets cannot be changed* or canceled unless the ticket falls within an existing Basic Economy waiver. Sometimes your new flight may cost more than your original flight. If this happens, you would need to pay the difference in price to change your ticket.
*Some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.
Understanding Changes & Refunds
Don’t forget to protect your trip with Trip Protection. Learn more about what is covered.
Change Your Flight
|
TIME PERIOD
|
BASIC ECONOMY TICKET*
|
NON-REFUNDABLE TICKET
|
REFUNDABLE/
FLEX TICKET |
|---|---|---|---|
DURING 24-HR RISK-FREE CANCELLATION PERIOD
|
Price Difference
|
Price Difference
|
Price Difference
|
AFTER 24-HR RISK-FREE CANCELLATION PERIOD**
|
Not Permitted
|
$0-500 Change Fee + Price Difference See fare rules for details |
Price Difference
|
WITHIN 24 HRS OF FLIGHT DEPARTURE
|
Not Permitted
|
From $75 when available |
From $75 when available |
*Basic Economy tickets cannot be changed or canceled unless the ticket falls within an existing Basic Economy waiver.
**Customers qualify for the 24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have one day from the time of purchase to cancel or change your eTicket for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.
Cancel or Refund Your Flight
|
TIME PERIOD
|
Basic Economy Ticket*
|
NON-REFUNDABLE TICKET
|
REFUNDABLE/
FLEX TICKET |
|---|---|---|---|
DURING 24-HR RISK-FREE CANCELLATION PERIOD**
|
No Charge
|
No Charge
|
No Charge
|
AFTER 24-HR
RISK-FREE CANCELLATION PERIOD** |
Not Permitted
|
Remaining Value
Minus $0-$500 Cancellation Fee Request Cancellation » *Issued as eCredit; Depends on ticket types and flights |
Refundable
Request Refund » |
WITHIN 24 HRS OF FLIGHT DEPARTURE
|
Not Permitted
|
Remaining Value Minus $0- $500 Cancellation Fee Request Cancellation » *Issued as eCredit; Depends on ticket types and flights |
Refundable
Request Refund » |
*Basic Economy tickets cannot be changed or canceled unless the ticket falls within an existing Basic Economy waiver.
**Customers qualify for the 24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have one day from the time of purchase to cancel or change your eTicket for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.
Change a Ticket
Learn how to change your flight prior to departure and review the fees associated with making ticket changes, which vary depending on multiple factors. Basic Economy purchases are final, meaning these tickets are not changeable or refundable.
Same-Day Ticket Changes
Within 24 hours of your domestic flight, you can make a Same-Day Ticket Change in some instances. Find information on how to make a Same-Day Confirmed or Same-Day Standby change.
Cancel a Ticket
24-Hour Risk-Free Cancellation
If you’re within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure.
Cancel Your Non-refundable Ticket
If you purchased a non-refundable ticket, you may cancel your ticket prior to departure and receive an eCredit if applicable. As a reminder, Basic Economy tickets purchased are final, meaning you will not receive an eCredit upon cancellation.
Cancel Your Refundable Ticket or Other Purchase
Find information on how to request a refund for your refundable ticket. Follow the steps to cancel your ticket or other purchase prior to departure.