Overview
We understand that your plans may change, and we are simplifying travel by eliminating change fees for tickets originating from North America to anywhere in the world (excluding Basic Economy tickets). For any ticket purchased on or before April 30, 2021, there are no change fees.
It‘s easy to cancel, make changes or rebook your flight online prior to departure. Visit My Trips to make changes to your flight(s) any time before your travel date. Tickets not changed or canceled prior to departure will have no remaining value.
While most tickets offer the flexibility of no change fees, our Basic Economy tickets are non-refundable and non-changeable* if purchased on/after the expiration of our current COVID-19 travel waivers on April 30, 2021. Additionally, a change fee would still apply to tickets purchased after April 30, 2021 for travel originating outside of North America.
*Some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.
Understanding Changes & Refunds
Change Your Flight
|
TIME PERIOD
|
BASIC ECONOMY FARE
|
NON-REFUNDABLE TICKET
|
REFUNDABLE/
FLEX TICKET |
|---|---|---|---|
DURING 24-HR RISK-FREE CANCELLATION PERIOD
|
Fare Difference
|
Fare Difference
|
Fare Difference
|
AFTER 24-HR RISK-FREE CANCELLATION PERIOD*
|
Not Permitted
|
$0-500 Change Fee + Fare Difference See fare rules for details |
Fare Difference
|
WITHIN 24 HRS OF FLIGHT DEPARTURE
|
Not Permitted
|
From $75 when available |
From $75 when available |
Do you have Trip Protection for your upcoming trip? Learn more about what it covers.
* Customers qualify for the 24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have a day to cancel or change it for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.
Cancel or Refund Your Flight
|
TIME PERIOD
|
BASIC ECONOMY FARE
|
NON-REFUNDABLE TICKET
|
REFUNDABLE/
FLEX TICKET |
|---|---|---|---|
DURING 24-HR RISK-FREE CANCELLATION PERIOD*
|
No Charge
|
No Charge
|
No Charge
|
AFTER 24-HR
RISK-FREE CANCELLATION PERIOD* |
Not Permitted
|
Remaining Value Minus $0-$500 Cancellation Fee Request Cancellation » *Issued as eCredit; Depends on ticket types and flights |
Refundable
Request Refund » |
WITHIN 24 HRS OF FLIGHT DEPARTURE
|
Not Permitted
|
Remaining Value Minus $0- $500 Cancellation Fee Request Cancellation » *Issued as eCredit; Depends on ticket types and flights |
Refundable
Request Refund » |
Do you have Trip Protection for your upcoming trip? Learn more about what it covers.
* Customers qualify for the 24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have a day to cancel or change it for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.
Change a Ticket
Discover how to change your flight prior to departure and review the fees associated with making ticket changes, which vary depending on multiple factors.
Same-Day Ticket Changes
Within 24 hours of your domestic flight, you can make a Same-Day Ticket Change in some instances Find information on how to make a Same-Day Confirmed or Same-Day Standby change.
Cancel a Ticket
24-Hour Risk-Free Cancellation
If you’re within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure.
Cancel Your Non-refundable Ticket
If you purchased a non-refundable ticket other than a Basic Economy fare, you can still cancel your flight prior to departure and can receive an eCredit, if applicable. Learn more about canceling a ticket.
Cancel Your Refundable Ticket or Other Purchase
Find information on how to request a refund for your refundable ticket. Follow the steps to cancel your ticket or other purchase prior to departure.