CHANGE OR CANCEL

Overview


We understand that your plans may change, and we are simplifying travel by eliminating change fees for tickets originating from North America to anywhere in the world (excluding Basic Economy tickets). For any ticket purchased on or before April 30, 2021, there are no change fees. 

It‘s easy to cancel, make changes or rebook your flight online prior to departure. Visit My Trips to make changes to your flight(s) any time before your travel date. Tickets not changed or canceled prior to departure will have no remaining value.

Basic Economy tickets cannot be changed* or canceled unless the ticket falls within an existing Basic Economy waiver. Sometimes your new flight may cost more than your original flight. If this happens, you would need to pay the difference in price to change your ticket.

*Some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.

Understanding Changes & Refunds


Explore and understand the cost associated with changing or canceling your flight, which may vary depending on your ticket type. If your ticket is non-refundable, you will see the word ‘Nonrefundable’ next to the cabin name in My Trips. If you do not see the copy, your ticket may be a refundable (FLEX) ticket.  

Don’t forget to protect your trip with Trip Protection. Learn more about what is covered.

Change Your Flight

CHANGE YOUR FLIGHT
TIME PERIOD
BASIC ECONOMY TICKET*
NON-REFUNDABLE TICKET
REFUNDABLE/
FLEX TICKET
Price Difference
Price Difference
Price Difference
Not Permitted
$0-500 
Change Fee 
+ Price Difference
See fare rules for details
Price Difference
WITHIN 24 HRS OF FLIGHT DEPARTURE
Not Permitted
From $75 when
available
From $75 when
available

*Basic Economy tickets cannot be changed or canceled unless the ticket falls within an existing Basic Economy waiver.
**Customers qualify for the
24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have one day from the time of purchase to cancel or change your eTicket for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.

Cancel or Refund Your Flight

CHANGE YOUR FLIGHT
TIME PERIOD
Basic Economy Ticket*
NON-REFUNDABLE TICKET
REFUNDABLE/
FLEX TICKET
No Charge
No Charge
No Charge
Not Permitted
Remaining Value
Minus $0-$500
Cancellation Fee 
Request Cancellation »
*Issued as eCredit;
Depends on ticket types
and flights
WITHIN 24 HRS OF FLIGHT DEPARTURE
Not Permitted
Remaining Value
Minus $0- $500
Cancellation Fee
Request Cancellation »
*Issued as eCredit;
Depends on ticket types
and flights

*Basic Economy tickets cannot be changed or canceled unless the ticket falls within an existing Basic Economy waiver.
**Customers qualify for the 24-Hour Risk-Free Cancellation period by purchasing a qualifying eTicket that originates in the United States. You have one day from the time of purchase to cancel or change your eTicket for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee.


Change a Ticket


Standard Ticket Changes

Learn how to change your flight prior to departure and review the fees associated with making ticket changes, which vary depending on multiple factors.  Basic Economy purchases are final, meaning these tickets are not changeable or refundable.

Same-Day Ticket Changes

Within 24 hours of your domestic flight, you can make a Same-Day Ticket Change in some instances.  Find information on how to make a Same-Day Confirmed or Same-Day Standby change.


Cancel a Ticket


24-Hour Risk-Free Cancellation
If you’re within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure

Cancel Your Non-refundable Ticket
If you purchased a non-refundable ticket, you may cancel your ticket prior to departure and receive an eCredit if applicable. As a reminder, Basic Economy tickets purchased are final, meaning you will not receive an eCredit upon cancellation. 

Cancel Your Refundable Ticket or Other Purchase
Find information on how to request a refund for your refundable ticket. Follow the steps to cancel your ticket or other purchase prior to departure.

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