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Operational Reliability Returns, Customer Support Continues
Delta is committed to caring for our customers affected by recent delays and cancellations.
We know customers have incurred unplanned travel expenses. Expanded reimbursement options are now offered.
For travel between July 19-28, refunds are available if you cancel your flight. Fare differences are waived if you rebook travel by Aug. 4.
Visit the Delayed or Canceled Flights page for more details on rebooking and refund options. You can manage your itinerary on delta.com via My Trips and the Fly Delta app.
Visit our News Hub for the latest updates.
We understand how frustrating cancellations and delays can be, and we sincerely apologize if your trip has been impacted by a disruption. Although we strive to prevent them, these disruptions sometimes occur. Rest assured, we are committed to helping you manage the disruption.
If your flight departs in more than 72 hours, you may be experiencing a schedule change. Please visit our Schedule Change page for more information on how to manage your trip. Otherwise, continue reading to learn about flight delays and cancellations and the options available for you to keep your trip on track.
Am I Experiencing a Delayed or Canceled Flight?
If your itinerary involuntarily changes within 72 hours of your departure or on your day of travel, it’s likely you’re experiencing one of the following scenarios:
- A significant delay, Go to footer note (greater than 120 minutes) in your originally scheduled departure or arrival time.
- A delay, Go to footer note (less than 120 minutes) in your originally scheduled departure or arrival time.
- A flight cancellation, Go to footer note.
Please note, the options available to manage your delayed or canceled flight will vary based on the extent of the delay. Learn what options are available for you based on the type of disruption below.
Do you need to search for another flight?