Onboard Wi-Fi & Free Messaging


To further our mission of better connecting the world, we’re accelerating our plans to create a seamless experience for you across your journey by investing in fast, reliable, streaming quality Wi-Fi. 
How to Connect

Connect to Delta Wi-Fi to book, change, or check the status of your flight on delta.com, all without purchasing a Wi-Fi pass. You can also message for free from your smartphone via iMessage, Facebook Messenger or WhatsApp (limited to text and emojis, SMS unavailable).

Step 1

In device Settings, switch to Airplane Mode, then turn your Wi-Fi on..

Step 2

Choose "DeltaWiFi.com" from the list of available networks. You'll be redirected to the Wi-Fi portal. 

Step 3

If the page doesn't load, type "deltawifi.com" into your internet search bar to be directed to our Wi-Fi portal. Then choose “Free Messaging" from the Wi-Fi portal or purchase a Wi-Fi pass.

Looking to manage current and future travel in flight? Navigate to delta.com after you've connected to Delta's Wi-Fi.

Delta Wi-Fi - Faster Streaming Awaits - Powered by Viasat Delta Wi-Fi - Faster Streaming Awaits - Powered by Viasat


 

Be on the lookout for Delta Wi-Fi Faster Streaming Awaits decal at the boarding door to see if you’ll be flying with our newest Delta Wi-Fi technology powered by Viasat.

Purchase Your Wi-Fi Subscription


For your convenience, we offer a variety of Wi-Fi passes and subscriptions on board. Subscriptions can also be purchased ahead of your trip.  

Monthly Domestic Plan

$49.95

Monthly access on all domestic* Delta Wi-Fi equipped flights. Hassle-free, automatic renewal each month with the ability to cancel at any time.

Monthly Global Plan

$69.95

Monthly access on all Delta Wi-Fi equipped flights. Hassle-free, automatic renewal each month with the ability to cancel at any time.

*Valid only on domestic flights operating between airports within the United States, Canada, and Mexico, where network coverage is available.

 

Delta's Wi-Fi Journey


3 Fleets. 319 Aircraft. 3 Fleets. 319 Aircraft.
Three different Delta fleet types are being installed with Viasat in 2021 for a total of 319 aircraft.
40%+ of Mainline Aircraft. 250+ Routes. 40%+ of Mainline Aircraft. 250+ Routes.

These aircraft touch over 250 Delta routes and represent 40%+ of mainline aircraft.

2 Wi-Fi Providers. 1 Subscription. 2 Wi-Fi Providers. 1 Subscription.
Delta now has two Wi-Fi providers, Gogo and Viasat. Subscriptions will work across both providers.
Speed. Pushback to Park. Speed. Pushback to Park.
The new Viasat technology provides video streaming capable Wi-Fi speeds from pushback to park. 
Free Messaging. Free Messaging.
Message for free using your smartphone with iMessage, Facebook Messenger or WhatsApp (text and emojis).
Devices. Devices.
Connect using a laptop, tablet or smartphone. Wi-Fi is compatible with most devices.

 

Wi-Fi by Aircraft & Customer Support

 

Find the specific service offered for your flight or contact our Wi-Fi providers for assistance with your service on board.

Delta now has two Wi-Fi providers, Gogo® and Viasat®. Both providers will be available through our subscription service. Find the specific service offered on your aircraft below.

KA from Viasat®
Delta’s newest Wi-Fi technology powered by Viasat offers streaming capable speeds from pushback to park.
Coming Soon on:  A321*
*Select Aircraft

2Ku from Gogo®
Gogo’s high-speed internet offered from pushback to park. 
Available on:  737-800,  737-900,  757-200*,  757-300,  A220,  A319,  A320,  A321*,  A330-900 and A350
*Select Aircraft

Ku from Gogo®
Enabling you to stay connected at 10,000 feet and beyond and over water on international flights.
Available on:  A330-200, A330-300, 757-200*, 767-300, and 767-400
*Select Aircraft

*Select AircraftAir-to-Ground
Enabling you to stay connected at 10,000 feet and beyond on short-haul flights.
Available on:  CRJ-700, CRJ-900, E-170, E-175, and 717

viasat.com

Phone number: (888) 649-6711

Chat/Email:  https://inflight.viasat.com/DAL

You will receive a Viasat purchase receipt. Your credit card statement charges will appear as “VIASAT WIFI DELTA AIR 888-649-6711” 

gogoair.com

Phone number:  (877) 350-0038

Email:  customercare@gogoair.com

Chat/Email:  https://custhelp.gogoinflight.com/

You will receive a Gogo purchase receipt. Your credit card statement charges will appear as “HTTP://WWW.GOGOAIR.COM”


Terms and Conditions

**Varies by aircraft and route. In some cases, Wi-Fi may not be available outside the continental US for domestic aircraft traveling internationally. Please check the Wi-Fi coverage area map on your particular aircraft for details.

A capable smartphone is required to use Free Messaging.

iMessage, Facebook Messenger, and WhatsApp are third-party software applications, and Delta is not responsible for their terms of use, functionality, or any damage to or incompatibility with your mobile device.

Additional restrictions may apply. Offers are subject to change. Use of the Gogo® In-Flight Internet service is subject to terms of use available at gogoair.com. Voice service is not permitted nor supported. Click for Gogo's Terms of Use & Privacy Policy..

Click for Viasat’s Terms of Use & Privacy Policy

In-Flight connectivity works with virtually any Wi-Fi enabled device that runs Android®, Apple®, Windows®, and Blackberry® platforms. Supported browsers include: Safari, Google Chrome, Windows Explorer (version 8 or above), and Firefox. The service works just like most wireless mobile broadband services on the ground.

Any liability for damage to the passenger caused by loss of information or data is rejected by the airline. In case of misuse or manipulation, any liability is rejected by the airline. Even within the nationwide coverage area, there are several factors that may interfere with actual service, quality and availability, including the ability to initiate, validate and maintain an in-flight connection. These factors include, but are not limited to: network changes, aircraft and network traffic volume, service outages, technical limitations, signal strength, and other conditions.

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