CHANGE OR CANCEL

How to Rebook Using an eCredit

It’s simple to redeem your eCredit(s) on delta.com in just a few easy steps.

If you had a SkyMiles account associated with your booking when you received an eCredit, you can find your eCredit by logging in and accessing your Profile.

If you do not have a SkyMiles profile and need assistance in redeeming your eCredit(s), follow these steps:

In-page Links

Step 1: Look Up Your eCredit

You can search for your eCredit at delta.com/redeem using either the eCredit number found in "Your Flight Receipt” email for the booking or the last name and phone number associated with the eCredit. 

Select how you would like to look up your eCredit from the dropdown options, enter the necessary information into the fields and select “Look Up” to begin your search. 

Once you find your eCredit, you can begin validating by entering the first and last name of the original ticket holder and then clicking “Add.”

 
 

Step 2: Select Your eCredit

The page will reload with your available eCredits. Select the eCredit you want to use to rebook travel.

Note: If you would like to combine your eCredit with a Companion Certificate, select your Companion Certificate first and then apply your eCredit at checkout.

 
 

Step 3: Continue to Begin Your Flight Search
With your eCredit selected, scroll down to the bottom of the page and select “Continue.” You will be taken to a flight search page where you can start the process of booking a new flight. Your eCredit will be applied to the price.

 
 

Step 4: Select & Review Your Flights
Select the flights you’d like to purchase and review your selections on the Trip Summary page. The Trip Total gives a preview of how the applied eCredit affects the final price.

 
 

Step 5: Confirm Your Purchase

On the Review and Pay page, you can review your eCredit selection a final time and enter your payment information. You will again see the price calculation reflecting the application of your eCredit on the right side. This lets you know exactly how much you will be charged when you complete your purchase. 

Keep in mind that sometimes your flight may cost more than your eCredit. If this happens, you will need to pay the difference in price to change your ticket.

 
 

Step 6: View Your Confirmation
Once your purchase is complete, you will see a summary of your purchase on the Confirmation page. Your eCredit will be reflected in the second column below “Amount Charged.”

 
 

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