Certificates, eCredits, & Gift Cards

In-page Links

 

 Certificates & eCredits

 

Whether they're printed on paper or sent to you electronically, Delta Certificates and eCredits give you a number of ways to save big on your upcoming trips.

 

What types of Certificates and eCredits are there?

Delta eCerts can be redeemed for a variety of money-saving offers on eligible flights, including:

  • A specific dollar amount off the cost of an eligible fare
  • A specific percentage off the cost of an eligible fare
  • A specific percentage off the number of miles required to purchase an Award ticket
  • A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees
  • A complimentary upgrade to the First or Business Class cabin
  • Companion Certificates are good for one eligible round-trip flight – after renewing your eligible Delta SkyMiles® American Express Card and can be combined with available eCredits. Learn more about Companion Certificates.

eCredits are a specific monetary value that can be applied as payment toward the cost of a Delta ticket and any government-imposed taxes and fees. Examples of an eCredit include:

  • Unused or partially used tickets
  • Remaining value of an unused post-purchase seat upgrade or Preferred Seat
  • Delta Travel Voucher received when a ticket exchange results in residual (remaining) value
  • Delta Dollars received for denied boarding compensation from an oversold flight
  • Transportation Credit Voucher received as compensation for a service issue
  • Miscellaneous Charge Order generally received when an ticket exchange results in residual value and the original form of payment for the ticket was other than a credit card
  • eGift Certificates

Currently, eCredits may only be applied toward future Delta ticket purchases, but this is the first step in the direction of offering you more flexibility with eCredits in the future. When you redeem Certificates or eCredits at delta.com there is no transaction fee. You can also redeem them at any Delta ticketing location, but additional fees may apply. Most Certificates and eCredits cannot be redeemed at travel agencies, other airlines or other travel websites, please refer to the terms and conditions for details. 

 

Can I see a list of the Certificates and eCredits I already have?

Certificates and eCredits associated with your SkyMiles number can be viewed by logging in to My Profile on delta.com and navigating to Certificates, eCredits and Vouchers. Only Certificates or eCredits that were associated to your SkyMiles number when it was issued will be displayed.

If you wish to view Certificates or eCredits not associated with your SkyMiles number visit delta.com/redeem and enter your Certificate or eCredit number. You can view up to six individual numbers at one time. 

 

How many Certificates or eCredits/Gifts can I redeem toward my ticket?

Maximum allowances
eCredits:

The maximum number of combinable eCredits allowed with the initial purchase is 5 per ticket.

The maximum number of combinable eCredits allowed with a ticket change is 2 per ticket. 

 

How do I redeem a Certificate?

Redeeming a Certificate: (Companion Certificate/Complimentary travel certificates/dollars off eCert/percent off eCert)

  1. Certificates must be selected or entered prior to shopping for your flights.
  2. Click the Redeem a Certificate link below.
  3. Enter your Certificate number along with any other required information.
  4. When using a Certificate, your eligible flight options will be identified as "Certificate applied".

Redeem a Certificate

 

Can I combine the eCredits and Certificates I already have?

You can combine an eCredit with a Companion Certificate, available through the Delta SkyMiles® Reserve, Reserve Business, Platinum or Platinum Business American Express Card. If you wish to combine your Companion Certificate and eCredits, you must first select your Companion Certificate and then add your eCredits at check out. 

 

If my eCredit covers the cost of my ticket, why do I need to provide credit card information?

Credit card information is required for all flight purchases. 

 

What happens when I use a Companion Certificate and eCredit but need to cancel my flight?

If either the unused primary ticket or companion ticket is canceled, both tickets will be canceled, and the companion ticket can be reissued. Companion Certificates are valid for 1 year from the original date the certificate was issued.

For unused, canceled tickets paid for via an eCredit, your original eCredit is restored to your account after the deduction of any applicable cancellation fees.

Gift Cards

 

Whether they're purchased online or at a store, Delta Gift Cards can help you save big on upcoming trips.

For original bookings, the maximum number of Delta Gift Cards allowed on the initial purchase from www.delta.com is 5. If you need to redeem more than 5 Gift Cards please contact our Reservations team. The maximum allowed is 5 per ticket when booking over the phone.

When making ticket changes, the maximum number of Delta Gift Cards allowed on www.delta.com is 5 per booking. If you need to redeem more than 5 Delta Gift Cards please contact our Reservations team. The maximum allowed is 5 per ticket when booking over the phone.

Please refer to the Terms and Conditions, Go to footer note of the Delta Gift for additional details. 

How do I redeem a Delta Gift Card?

Redeeming a Delta Gift Card

  1. Delta Gift Cards can be selected/entered prior to shopping or on the payment page.
  2. Click the Redeem a Delta Gift Card  link below to get started.
  3. Enter your Delta Gift Cards number along with any other required information.
  4. Delta Gift Cards will be applied as a form of payment at time of purchase.

Redeem a Delta Gift Card

Purchase a Gift Card

Terms & Conditions

Companion Certificates

 

To learn more about Companion Certificate, click here.