Seats

With Basic Economy please remember refunds and upgrades are not available at any time. Basic Economy is best for those traveling by themselves with firm travel plans. Be sure to familiarize yourself with the restrictions so you know if Basic Economy is right for you.

• No seat(s) assigned until after check-in, not together 
• No changes allowed*
• Cancelable for partial eCredit (cancellation charge applies)** 
• Last to board & not eligible for upgrades 
• No miles earned; no credit toward SkyMiles Medallion Status***

*Ticket changes or refunds not allowed after the Risk-Free Cancellation period.
**Excludes tickets issued for travel originating in Mexico, which cannot be canceled or changed. For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. For tickets issued for travel originating in Europe, the cancellation charge is €150. For tickets issued for travel originating in the United Kingdom, the cancellation charge is £150. For tickets issued for travel originating in Africa, Middle East and India, the cancellation charge is $180.
***Not eligible for MQM, MQS or MQD earn, paid or complimentary access or upgrades to premium seats, including to Delta Comfort+® or Preferred Seats; and no paid access to Priority Boarding.

If you are unable to sit in your seat without encroaching into the seat next to you while the armrest is down, please ask the agent if they can reseat you next to an empty seat. You might also consider purchasing an upgrade to First Class/Delta One®.

If you would like to book an additional seat in order to ensure your comfort during your travel, please click the “Message Us” button on the Need Help page for assistance.

Preferred Seats include:

• Exit row seats
• Bulkhead window and aisle seats
• Window and aisle seats in the front of Main Cabin

These seats are available to eligible customers on Delta and Delta Connection aircraft. Preferred Seats are available for purchase up until the check-in window closes on most Delta operated flights. Keep in mind that Preferred seats are non-changeable, non-refundable and cannot be transferred to a new flight or itinerary. In the event of a cancellation, you may receive an eCredit for the value of your Preferred Seat if you cancel your flight before the 24-hour check-in window opens.*

Basic Economy: Customers who purchase Basic Economy tickets are not eligible to purchase Preferred Seats.

Medallion Members: Members are eligible for Complimentary Upgrades to Preferred Seats upon request and subject to availability.

SkyMiles Members: Earn miles, including Medallion Qualification Dollars (MQDs) toward Medallion Status with the SkyMiles Program, for Preferred Seat purchases.

*Applies to Delta-operated flights canceled prior to the 24-hour check in window only.

Using the My Trips seat map or the offers presented on the Trip Details page, you can select a seat and pay to upgrade your trip to Delta One®, Delta Premium Select, First Class or Delta Comfort+® on eligible flights within the U.S. and Canada, from the U.S. to international destinations and on most exit-international flights to the U.S. after purchasing a ticket.*

Paid upgrade seats are: 

• Typically changeable and refundable, depending on the fare rules of the original booked ticket
• Not eligible to be transferred to a new flight or itinerary
• Unavailable for purchase once the check-in window for the flight has closed

If you need to cancel, you may receive an eCredit for the value of your paid upgrade if you cancel your flight before the 24-hour check-in window opens.**

In some cases, customers with Special Service Requests (SSR) on their reservation are not eligible for post-purchase upgrades such as exit row seating, to ensure they are assigned to a seat that meets the needs of their request.

*Excludes tickets booked in Basic Economy.
**Applies to Delta-operated flights canceled prior to the 24-hour check in window only.

The ability to select seats will vary based on operating airline. Once your ticket is booked, visit My Trips or contact the operating airline for more information.

If you voluntarily change or cancel your flight before the 24-hour check-in window opens, you may receive an eCredit for the value of your seat purchase.* Currently, eCredits may only be applied toward future travel, but this is the first step in the direction of offering you more flexibility with eCredits in the future.

*Applies to Delta-operated flights canceled prior to the 24-hour check in window only.

Any time after a ticket is issued until 90 minutes prior to departure or until the check-in window has closed, customers can upgrade from Main Cabin to Delta One®, Delta Premium Select, First Class or Delta Comfort+®, or from Delta Comfort+ to Delta One®, Delta Premium Select or First Class. 

Customers may use a different method of payment than the method used to purchase the original ticket. Upgrades are add-ons to your purchase and will not require a new ticket to be issued to you.

Customers can go to My Trips and look for the upgrade offers banner located at the top of their trip to purchase a Delta One, Delta Premium Select, First Class or Delta Comfort+ seat upgrade as an add-on if available.

Post-purchase upgrades are sold for individual flights and all customers in the reservation must upgrade for the selected flight. 

Currently, some Special Service Requests (SSR) are not eligible for post-purchase upgrades such as exit row seating, to ensure that customers are assigned to a seat that meets the needs of their request.

Only itineraries that are wholly operated by Delta or Delta Connection are eligible for post-purchase upgrades at this time. Additionally, Basic Economy tickets are not eligible for upgrades.

Yes, seat upgrade purchases (before and after ticketing) will earn Medallion Qualification Miles (MQMs), Medallion Qualification Dollars (MQDs) and applicable mileage accruals when a SkyMiles number is included in the purchase transaction. Complimentary Upgrades will not earn additional MQMs or MQDs.

Yes, you may redeem miles toward an award ticket in a premium cabin at the time of ticketing if seats are available on the flight.

Currently, some Special Service Requests (SSR) are not eligible for post-purchase upgrades like exit row seating to ensure that customers are assigned to a seat that meets the needs of their request. If this does not apply to your reservation, and your ticket is not a Basic Economy fare, please click the “Message Us” button on the Need Help page for assistance.

Seats that are shown as unavailable on the map may be reserved to accommodate family seating, passengers with disabilities and crew members.