Contract of Carriage: Canada
When you buy a ticket for travel on Delta, you enter into a contract of carriage with us. The terms of your contract are set forth in:
- Your ticket
- Any tariffs that apply
- Our Conditions of Carriage or Canadian General Rules Tariff (Plain language version PDF)
- Canadian General Rules Tariff - Table of Contents
- CGR Rule 1 - General Provisions
- CGR Rule 3 - Schedules and Operations
- CGR Rule 5 - Definitions
- CGR Rules 10, 20, 25, 33
- CGR Rule 35, 40
- CGR Rules 50, 55, 85
- CGR Rules 90, 95
- CGR Rules 100, 105
- CGR Rule 107 - Ticket Validity in Case of Illness
- CGR Rule 110 - Issuance of Ticket Stock
- CGR Rule 115 - Confirmation of Reservations
- CGR Rule 135 - Cancellation of Reservations
- CGR Rule 141 - Voluntary Standby Travel
- CGR Rules 150, 160
- CGR Rule 165 - Construction of Fares
- CGR Rules 170, 175
- CGR Rules 180, 185, 187
- CGR Rule 189 - Interline Baggage Acceptance
- CGR Rule 190 - Baggage
- CGR Rule 191 - Liability of Carriers
- CGR Rule 240
- CGR Rule 245
- CGR Rules 255, 260
- CGR Rules 270
- CGR Rules 390, 392, 394
- IGR Rule 1 - General Provisions
- IGR Rule 2 - Standard Format of Electronic Rules
- IGR Rule 5 - Definitions
- IGR Rule 15 - Electronic Surveillance of Passengers and Baggage
- IGR Rule 19 - Carrier-imposed Surcharges
- IGR Rule 20 - Carrier-imposed Surcharges to from Canada only
- IGR Rule 21 - Carrier-imposed Surcharges, Part 1
- IGR Rule 21 - Carrier-imposed Surcharges, Part 2
- IGR Rule 22 - Carrier-imposed Surcharges to from Canada
- IGR Rule 25 - Refusal to Transport
- IGR Rule 26 - Carriage of Children
- IGR Rule 30 - Ground Transfer of Service
- IGR Rule 33 – Carriage of Persons with Disabilities
- IGR Rule 34 - Passengers with Disabilities Discount from Ecuador
- IGR Rule 36 - Passenger Expenses en Route
- IGR Rule 40 - Taxes
- IGR Rule 45 - Administrative Formalities Passports Visas and Tourist Cards
- IGR Rule 47 - Smoke Free Service
- IGR Rule 50 - Passenger Medical Oxygen
- IGR Rule 54 - Liability of Carriers to from Canada only
- IGR Rule 55 - Liability of Carriers
- IGR Rule 56 - The Delta Connection
- IGR Rule 57 - Delta Codeshare Services
- IGR Rule 60 - Reservations
- IGR Rule 61 - Capacity Limitations
- IGR Rule 65 - Tickets
- IGR Rule 75 - Currency of Payment
- IGR Rule 80 - Revised Routings Failure to Carry and Missed Connections
- IGR Rule 81 - Rerouting
- IGR Rule 87 - Denied Boarding Compensation
- IGR Rule 90 - Refunds
- IGR Rule 95 - Amenities Services for Delayed Passengers
- IGR Rule 107 - Trained Dogs
- IGR Rule 115 - Interline Baggage Acceptance
- IGR Rule 116 - Baggage Part 1
- IGR Rule 116 - Baggage Part 2
- IGR Rule 125 - Excess Value Charges for Baggage
- IGR Rules 126 - Acceptance of In bond Baggage
- IGR Rule 135 - Stopovers
- IGR Rule 145 - Currency Applications
- IGR Rule 200 - Childrens and Infants Fares
- IGR Rule 205 - Free and Reduced Rate Transportation for Agents
- IGR Rule 210 - Free and Reduced Rate Transportation for Tour Conductors
- IGR Rule 550 - Passengers Occupying Two Seats
- IGR Rule 720 - Delta Senior Citizen Disount Fares
- IGR Rule 730 - Delta SkyMiles Program
- IGR Rule 900 - Skyteam America Pass
- IGR Rule 960 - Special Discounts for International Adoptions
- IGR Rule 961 - Student Discount Fares from Ecuador
- IGR Rule 1000 - Seamens Fares
These documents are in Portable Document Format (PDF). To view, save or print them, you'll need the free Adobe Acrobat Reader.
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For past date conditions of carriage, please email us specifying which tariff you are requesting and the date of your ticket purchase.
*A Note for Delta Customers Residing in Canada: The plain language versions of Delta’s Canadian General Rules Tariff and International Conditions of Carriage are posted to assist passengers in interpreting the tariffs filed with the Canadian Transportation Agency (“CTA”). To the extent there are discrepancies between the plain language versions and the tariffs filed with the CTA, the tariffs filed with the CTA shall prevail.