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Karisma Hotels & Resorts


AZUL BEACH RESORT RIVIERA CANCUN BY KARISMA    

Built on a foundation of exceptional cuisine, this AAA Four Diamond resort features multiple gourmet a la carte restaurants, numerous bars and lounge areas and activities for everyone. This beachfront playground has everything that kids love and adults crave. The luxurious Jacuzzi® Suites offer awe-inspiring ocean views, perfect for destination weddings, honeymoons and romantic celebrations. Children will enjoy the Azulitos Playhouse programs, while teens find pleasure in a world of activities at the Extreme Breeze Teens Club and Splash Park, created just for them.

  • AAA Five Diamond avant-garde restaurant, Le Chique
  • Six pools, including a splash park
  • State-of-the-art spa
  • Gourmet Inclusive® baby amenities
OTHER AMENITIES
Beachfront  |  Tennis  |  Gym  |  Romance  |  Luxury  |  Family-Friendly

EL DORADO CASITAS ROYALE, A SPA RESORT BY KARISMA    

Set on a secluded beach, this adults-only, AAA Four Diamond resort is a private enclave dedicated to providing a higher level of luxury and personal attention, with exclusive access to private pools and swim-up bars, aromatherapy, pillow menus and more. The spacious suites offer soaring ceilings, signature open-air showers and terraces with cozy daybeds. 

King-size Bali beds line the beach and pools. Two Mayan-inspired Naay Spas offer ultimate pampering. And, a beachfront wedding chapel and pier make this resort the perfect place to tie the knot. 

  • Thatched-roof, oceanfront suites with swim-up and balcony pools
  • 13 gourmet restaurants and 18 bars
  • Aguas del Amor™ signature outdoor shower and in-room hot tub for two
  • Full access to neighboring sister properties El Dorado Royale and Generations Riviera Maya
OTHER AMENITIES
Beachfront  |  Tennis  |  Gym  |  Romance  |  Luxury  |  Family-Friendly

EL DORADO MAROMA, A SPA RESORT BY KARISMA    

Located in the heart of the action, on the sugary sands of one of the top-10 beaches in the world, this AAA Four Diamond resort is ideal for guests seeking relaxation in a luxurious environment. This quiet and intimate oasis is scaled for short strolls to the beach, the pools, the spa and a variety of bars and world-class restaurants. Private, thatched-roof, over-water bungalows are perfectly designed for a Sky Massage or a dip in a private infinity pool. And, you’ll find that the staff has an uncanny ability to accommodate your needs, often before you even realize you have them. The beach will seduce you, but it’s the entire experience that will make you fall in love.

  • World-renowned beach
  • Seven international restaurants and five bars
  • Home to the only overwater bungalows in the Riviera Maya
  • Voted 4th Best Resort in the World by Condé Nast Traveler Readers’ Choice Awards
  • Personalized concierge service, plus beach and pool butlers
OTHER AMENITIES
Beachfront  |  Gym  |  Romance  |  Luxury  |  Adults-Only

EL DORADO ROYALE, A SPA RESORT BY KARISMA    

This AAA Four Diamond, adults-only resort boasts 478 guest rooms, a mile-long strand of pearl-white beach, world-class restaurants, personal concierges and bars that pour from the top shelf. Whether you’re traveling for a destination wedding, escaping on a honeymoon or celebrating a beautiful life together, the luxurious suites, lush gardens and stunning ocean views provide the perfect backdrop for romance. 

  • 13 restaurants, 10 bars and 2 spas
  • Swim-up suites and luxurious accommodations, with a relaxing hot tub for two
  • Fitness classes, dance lessons, wine tastings and a culinary series
  • Stunning selection of on-property wedding venues, including chapel, gazebo and garden locations
  • Access to neighboring sister properties El Dorado Casitas Royale and Generations Riviera Maya
OTHER AMENITIES
Beachfront  |  Tennis  |  Gym  |  Romance  |  Luxury  |  Adults-Only

EL DORADO SEASIDE SUITES, A SPA RESORT BY KARISMA    

Nestled along a picturesque white-sand beach, this AAA Four Diamond resort features a modern design that is an architectural feast, with a spectacular lobby, incredible suites and exciting restaurants and bars. The expansive open-air Sky Terrace is ideal for a wedding. Don’t miss swimming and snorkeling in the crystal-clear waters just offshore, where countless fish dart around the reef.

  • Oceanfront, swim-up and balcony pool suites on every floor of the In­finity section
  • One of the largest spas in Riviera Maya
  • Open-air Sky Terrace for Weddings
  • Personalized concierge service, plus beach and pool butlers
  • 30 minutes away from Tulum and Playa del Carmen
OTHER AMENITIES
Beachfront  |  Tennis  |  Gym  |  Romance  |  Luxury  |  Adults-Only

GENERATIONS RIVIERA MAYA, A SPA RESORT BY KARISMA    

Discover this all-suite, all-oceanfront, all-butler, all-gourmet resort, by staying in a spacious suite with its own infinity pool. This secluded resort is where couples, wedding parties and families can savor their time away with impeccable service, in-room a la carte dining, pillow and aromatherapy menus and more.

  • AAA Four Diamond Award recipient
  • Personal butler service, watersports and nightly entertainment 
  • Eko Kids Club
  • Multiple beach wedding locations, including beachfront chapel, sky wedding & pier
  • Access to neighboring sister properties, El Dorado Royale and El Dorado Casitas Royale for adults 18+
OTHER AMENITIES
Beachfront  |  Family-Friendly

HIDDEN BEACH AU NATUREL RESORT BY KARISMA

Located on Kantenah Bay, this all-inclusive, clothing optional resort boasts beautifully appointed beachfront, a unique beachfront swimming pool with a lazy river and a huge beachfront hot tub. Focused on personal service, set amidst exotic gardens and facing the beautiful Mexican Caribbean Sea, Hidden Beach Resort is an intimate, upscale, and secluded hideaway for uninhibited travelers.

  • Gourmet, all-inclusive, a la carte dining
  • Swim-up suites with dynamic views
  • Full access to all facilities and amenities at El Dorado Seaside Suites, a Spa Resort by Karisma
OTHER AMENITIES
Beachfront  |  Gym  |  Romance  |  Luxury  |  Adults-Only

MARGARITAVILLE ISLAND RESERVE RIVIERA CANCUN, BY KARISMA

Margaritaville Island Reserve Riviera Cancun, by Karisma is unique in that it has all the world- class amenities of a luxurious, all-inclusive hotel coupled with a laid-back, beachy vibe — making it the perfect place for people who value exceptional quality without any pretense.

  • Endless ways to unwind
  • A vacation as delicious as it is unforgettable
  • Joe Merchant’s Coffee & Provisions
OTHER AMENITIES
Beachfront  |  Gym  |  Family-Friendly

PALAFITOS-OVERWATER BUNGALOWS AT EL DORADO MAROMA

Palafitos-Overwater Bungalows consist of a cluster of 30 exclusive, private bungalows that sit over the beautiful turquoise waters of Maroma Beach at El Dorado Maroma, a Spa Resort by Karisma. The exclusive bungalows highlight the surrounding beauty of the area, and offer thoughtful, upscale amenities.

  • AAA Four Diamond Award recipient
  • Full butler service in-suite and at the beach and pool
  • Glass bottom floors, a private infinity pool and direct ladder access to the ocean
  • Full access to all facilities and amenities at El Dorado Maroma, a Spa Resort by Karisma
OTHER AMENITIES
Beachfront  |  Gym  |  Romance  |  Luxury  |  Adults-Only
NICKELODEON HOTELS & RESORTS PUNTA CANA

Located on the golden sands of Uvero Alto Beach, this resort provides both nonstop entertainment and the Gourmet Inclusive® Experience by Karisma. The result is an unforgettable getaway for Nickelodeon fans of all ages.

  • Nickelodeon Place has something to tickle all your senses
  • Aqua Nick water park, Nickelodeon Character Experiences and much more
  • 208 suites, 10 restaurants, 2 bars and 24-hour room service
OTHER AMENITIES
Beachfront  |  Gym  |  Family-Friendly

SENSATORI RESORT PUNTA CANA

Located directly on Uvero Alto beach, Sensatori Resort Punta Cana is an all-inclusive, beachfront haven. Enjoy restful suites, two swimming pools, unique dining experiences and daily activities — including snorkeling and live themed entertainment.

  • 24-hour room service
  • Unlimited reservation-free dining at nine a la carte restaurants
  • Exchange privileges at the neighboring Nickelodeon Punta Cana Resort
OTHER AMENITIES
Beachfront  |  Gym  |  Family-Friendly
AZUL BEACH RESORT NEGRIL, BY KARISMA

Located on a coveted stretch of Negril’s Seven Mile Beach, this resort is a pristine paradise where couples, groups, wedding parties, families and friends can connect, while enjoying blue skies and tropical sunshine. The property offers spacious accommodations, impeccable service, innovative cuisine, stylish decor and unique amenities.

  • 285 ocean-view suites
  • Seven swimming pools, plus wading pool and splash park 
  • Adults-Only section and supervised programs for kids
OTHER AMENITIES
Beachfront  |  Gym  |  Romance  |  Luxury  |  Family-Friendly

Promotional Terms and Conditions

  • Purchase any Delta Vacations flight and hotel package from any Delta Vacations origin in the U.S. or Canada to any Delta Vacations destination, April 1 – June 30, 2022, for travel anytime.
  • At time of reservation, you must refer to promotional codes SMGIFT400 or SMEARN75K.
  • Offer is valid on reservations that include a minimum of one flight on Delta Air Lines®, Service may be operated by Delta Air Lines®; the Delta Connection® carriers: Endeavor Air, Inc., Republic Airways and SkyWest; Delta Shuttle® carrier: Republic Airways; SkyTeam® partners: Aeromexico®, Air Europa, Air France, Airlinair, Air One, Air One City Liner, Bahamasair, BritAir, China Airlines, China Eastern, China Southern, CSA Czech Airlines, KLM and Korean Airlines or codeshare partners: Aerolíneas Argentinas, Aerolitoral dba Aeromexico Connect, CAI Second, Aeromar, Austral Lineas Aereas dba Aerolineas Argentinas, BritAir dba Air France, CAIone, City Jet dba Air France LATAM Airlines Group, LATAM Colombia, LATAM Brazil, LATAM Peru, LATAM Paraguay, LATAM Ecuador, Paranair, Hawaiian Airlines, Hop! Dba Air France, Kenyan Airways, Joon Airlines, KLM CityHopper, Privilege Style, Regional CAE dba Air France, Silver Air, Shanghai Airlines, Transavia Airlines, Travel Service dba China Southern, Virgin Atlantic International, Aer Lingus dba Virgin Atlantic Little Red, Virgin Australia International, Virgin Australia Limited NZ dba Virgin Australia, VLM Airlines, WestJet, and WestJet Encore; Partners: Air Tahiti, British Airways (only within South Africa), ITA Airways.
  • The hotel discount is based on the standard room charges of each of the participating hotels in destination.
  • Minimum 2-night hotel stay required at a Delta Vacations property required.
  • Package purchase includes flight and hotel; or flight, hotel and car rental, plus any optional activities.
  • With promo code SMGIFT400 the primary traveler on the booking will receive a $50 Delta Gift Card on bookings up to $1,499; $100 Delta Gift Card on bookings of $1,500-$3,999; $250 Delta Gift Card on bookings of $4,000-$6,999; and $400 Delta Gift Card on bookings of $7,000 or more. Offer will be awarded 6-8 weeks after travel has been completed.
  • With promo code SMEARN75K the primary traveler on the booking will receive 5,000 bonus miles on bookings up to $1,499; 20,000 bonus miles on bookings of $1,500-$3,999; 40,000 bonus miles on bookings of $4,000-$6,999; and 75,000 bonus miles on bookings of $7,000 or more. Offer will be awarded 6-8 weeks after travel has been completed.
  • The primary traveler will receive up to 75,000 bonus miles, in addition to standard bonus miles and credited flight miles, through the SkyMiles Program.  SkyMiles number must be added to the booking to receive the bonus miles.
  • Additional baggage charges for checked luggage may apply, as well as any applicable hotel/resort fees or departure taxes collected by hotel/resort/airport at destination.
  • Offer is not applicable to airfare; Globus family of brands including Globus, Cosmos, Monograms and Avalon packages; for groups of 10 or more people; and is not retroactive.
  • Must be purchased through Delta Vacations.
  • Offer applies to qualified passengers only. Children staying free in room do not qualify for discount.
  • Offer will recalculate if modifications are made to the booking.
  • Offer does not apply to taxes, fees and carrier-imposed surcharges.
  • No refunds will be issued toward offer. Offer has no cash value. Offer void if qualifying booking is canceled.
  • Programs and availability may vary. Delta Vacations flight reservations may be made up to 331 days in advance of flight departure.
  • Delta Vacations must issue all airline tickets.
  • Standard Terms and Conditions apply and are outlined during the booking process; other restrictions may apply.
  • Delta Vacations is the final authority on the interpretation of these rules and reserves the right to change these Terms and Conditions without prior notice.
  • All SkyMiles Program rules apply. To review the rules, please visit delta.com/memberguide. To review rules for Delta Vacations mileage redemption, please visit delta.com/vacations-usemiles. Delta Vacations airfares will earn Medallion® Qualification Dollars (MQDs – U.S.-based members only) based on fare class and distance flown. Bonus miles do not count toward Medallion Status or Million Miler™ Status. Offers void where prohibited by law. Offers subject to change without notice. Other restrictions may apply.
  • Taxes, fees and carrier-imposed surcharges are noncommissionable.

Redemption Instructions
Promotional code will always be validated and appropriate discount will be deducted if terms and conditions are met.

  • Via the Internet:
    Enter promotional code SMGIFT400 or SMEARN75K in the Promo Code/eCertificate box on the Booking page.

Delta Gift Card Offer Terms and Conditions

Use of this eGift Card or physical Gift Card is subject to these terms and conditions:

Redemption

  • The Gift Card Number and PIN / Redemption Code located in the digital Delta eGift Card ("eGift") or on the back of the physical Delta Gift Card ("Card"), as applicable, are required for redemption.
  • eGifts and Cards may not be redeemed within seventy-two (72) hours after the time of purchase.
  • eGifts and Cards can only be redeemed using one of the methods specified below:
    • At delta.com/redeem.
    • Call Delta Air Lines Reservations and advise the agent that you are redeeming an eGift or a Card. In the U.S. and Canada, call 800-225-1366 or 800-225-2525; in Japan, call 0570-077733 or 0476-31-8000; and in all other countries, call the local Delta Air Lines Reservations office. This method of redemption may result in direct ticketing charges.
    • At delta.com/vacations or by calling 800-800-1504 for Delta Vacations® packages that include air transportation. (Travel Advisors, call 800-727-1111.)
    • In person at a Delta Air Lines City Ticket Office (CTO) or with Delta Air Lines Airport Customer Service (ACS).
    • Through a Delta Air Lines General Sales Agent (GSA).

Other Terms and Conditions

  • To redeem or check balance, visit delta.com/redeem and enter your gift card information. 
  • eGifts and Cards may be redeemed toward the total purchase price of air transportation, including taxes, fees, and surcharges imposed on the air transportation, or on Delta Vacations packages that include air transportation (excluding any cash portion of an Award or Miles + Cash Ticket). They may not be used for any additional fees (including baggage fees) or for any other products or services (including class upgrades, in-flight purchases, premium seating, mileage booster, SkyMiles Cruises, cargo, hotel stays, or car rentals).
  • Gift Cards cannot be used to pay for any cash portion of an Award or Miles + Cash Ticket.
  • eGifts and Cards may only be used for travel on Delta Air Lines marketed flights, including those operated as Delta Connection® and by Delta Air Lines codeshare partners with a Delta Air Lines flight number.
  • eGifts and Cards may be used toward Delta Vacations® packages that include air transportation.
  • eGifts and Cards are issued only in U.S. dollars ("USD"). If an eGift or a Card is used for the purchase of a ticket issued in a currency other than USD, the full value of the eGift or Card will be converted to that currency using the Bankers Rate of Exchange in effect on the date of ticket issuance, and the rate of exchange will be indicated on the ticket.
  • Tickets purchased using eGifts and Cards are subject to the applicable Delta Air Lines Contract of Carriage and fare rules (including change penalties).
  • If redeemed at www.delta.com, a maximum of five forms of payment (including eGifts or Cards) can be applied towards a single transaction, regardless of the number of tickets purchased as part of that transaction; if redeemed through any other method, a maximum of five forms of payment (including eGifts or Cards) can be applied toward a single ticket. eGifts and Cards can be used with other eGifts and/or Cards, but cannot be used in conjunction with any other certificate, voucher or credit towards a single ticket. If you wish to redeem more Gift Cards for a single purchase, please call Delta Air Lines at 1-800-225-1366 and a Reservations Specialist will be able to assist you.
  • If redeemed for a Delta Vacations package at delta.com/vacations, up to four forms of payment (including eGifts or Cards) can be applied towards a single transaction, regardless of the number of tickets purchased as part of that transaction; eGifts and Cards can be used with other eGifts and/or Cards, but cannot be used in conjunction with any other certificate, voucher or credit towards a single ticket. If you wish to redeem more Gift Cards for a single purchase, please call Delta Vacations at 1-800-800-1504 and a Reservations Specialist will be able to assist you.
  • eGifts and Cards are not reloadable and do not expire. No service or inactivity fees apply.
  • eGifts and Cards, including those that are lost, stolen, or destroyed, will not be replaced by Delta for any reason.
  • eGifts and Cards are not credit, debit or charge cards, and have no implied warranties.
  • eGifts and Cards are not refundable and cannot be redeemed or exchanged for cash, check or credit except where refund or redemption is required by law. You may not use a Gift Card to purchase other Gift Cards.    Gift Cards purchased from delta.com/giftcards cannot be reloaded, resold, or transferred for value.  Void if reloaded, resold, transferred for value, or redeemed for cash.  Unused Gift Cards may not be transferred other than as a gift. Total purchases on delta.com/giftcards for any one individual may not exceed ten thousand dollars ($10,000.00) in one calendar day.
  • Where eGifts or Cards are redeemed for a ticket, but travel is not taken, the value of the redeemed ticket (after any applicable penalties) will be provided in accordance with Delta Air Lines' standard policy regarding ticket refunds.
  • eGifts and Cards may only be sold by Delta and Delta-licensed vendors. eGifts and Cards that are for sale or sold by an unlicensed vendor are subject to confiscation or voiding by Delta.
  • eGifts and Cards that are altered or obtained fraudulently are subject to confiscation or voiding by Delta.
  • Delta is not responsible for eGifts or Cards that are undeliverable or not received due to inaccurate delivery information provided by the purchaser.
  • Delta reserves the right to refuse, cancel or hold for review transactions initiated using eGifts or Cards for suspected fraud, incorrect certificate or card denomination, or violations of these terms and conditions.
  • Delta may at any time and without notice change these terms and conditions or contract with a third party to administer the eGift program or the Card program.
  • Use of eGifts and Cards is subject to applicable law. In the event of a conflict between these terms and conditions and applicable law, applicable law will govern.
  • The laws of the state of Virginia, without regard to its conflicts of law provisions, apply to these Terms and Conditions and use of any eGift or Card.
  • Delta and its affiliates make no warranties, express or implied, with respect to eGifts and Cards, including any express or implied warranty of merchantability or fitness for a particular purpose.
  • eGifts and Cards are issued by and are solely the obligation of Delta Gift Cards, Inc. ("DGC"), an affiliate of Delta Air Lines, Inc., that is authorized to issue eGifts and Cards for sale by Delta and Delta-licensed vendors to be redeemed toward the total purchase price of air transportation on Delta Air Lines marketed flights.
  • Payment Methods To purchase Delta Gift Cards from Delta, you may use a valid American Express Delta SkyMiles Credit Card, VISA, MasterCard, American Express, Discover, Diners Club, or JCB credit card, or PayPal or ApplePay on mobile.
  • Delivery Information and Requirements for Gift Card Purchasers All orders of Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Gift Card order may be delayed until it can be corrected. If you have concerns about your order, please contact Customer Support at deltagiftcards@delta.com
  • Reasons for Failed Delivery of eGift Cards eGift Cards are delivered via email. If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed: 
    • Spam filter blocked email or routed it to a bulk/spam folder
      • If a spam filter is blocking Delta emails from getting to an inbox, the email options will need to be modified so that Delta emails are not considered spam.
    • Recipient's firewall blocked the email
    • Email inbox is over size limit
    • Invalid email address
  • Personalized Messaging If you wish to add a personal message to a Gift Card, simply type your message in the Message field during the purchase process. Personal messages are limited in length to the space provided on the eGift Card, or to the space provided on the presentation carrier of a physical Gift Card. There is no additional charge to include a personalized message. If we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them.
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