Crystal Chapman
(SHE/HER)
Crystal is responsible for shaping Delta Vacations’ product vision, commercial strategy, and distribution approach across Travel Advisor and consumer direct channels.
Crystal's Travel Style:
• Sunset chaser
• Bucket list traveler
• Food and drink enthusiast
More About Crystal
Crystal Chapman is Vice President at Delta Vacations, a Delta Air Lines company, where she leads Product, Distribution, Commercial Strategy, Partnership Marketing, and Sales Development. In this role, she is responsible for shaping the strategic plan and driving cross-functional efforts that enhance the customer travel journey and drive long-term growth.
Crystal joined Delta Vacations in 2024 and has more than 15 years of experience in the airline and travel industry. Her approach to translating strategy into execution at scale has delivered results across complex commercial and operational landscapes. Since joining Delta Air Lines in 2014, she held leadership roles spanning Finance, Reservations & Customer Care, Revenue Management, and Commercial Strategy. Crystal is a servant leader at heart with a passion for leading teams to reimagine processes and unlock data insights that optimize the customer experience and business performance.
Prior to joining Delta, Crystal worked for Anteon Corporation and Computer Sciences Corporation.
Crystal supports talent development through Delta’s We Lead initiative and served as a corporate representative for Women in Aviation mentoring and advancing future industry leaders. She enjoys traveling adventures, cooking, and spending time outdoors when visiting her home state of Arizona.
VACATIONS, SIMPLIFIED
Choose from a curated selection of hotels, rides and activities, paired with your Delta® in-flight experience, with itineraries tailored to you and booked all in one place.
REWARDS FOR THIS GETAWAY
AND THE NEXT
Unlock exclusive offers and savings when you book everything together. Plus, use miles to pay for your vacation, earn MQDs toward Medallion® Status and earn miles on every vacation package.
SUPPORT AT EVERY STEP
Vacation with confidence knowing you’re connected to a team of experts who understand how you travel. From choosing the right vacation to making changes or getting help on your trip, our team is there whenever you need us.