Booking Information            

Air + Rail


Get fast access to more European cities by easily going from plane to train with 1 ticket. Our Air + Rail program offers additional travel options, with fast, seamless connections between multiple cities in Europe using the European interconnected rail system. Now you can go from your Delta flight to a local train station with your rail reservation in hand, adding peace of mind to your trip.

 


 

Booking Your Travel


INCLUDES TRAIN INCLUDES TRAIN
Destinations that include a train segment will display a train icon and an “Includes Train” badge in the booking process.

Follow these steps to book your plane and train tickets* together on delta.com:

  1. Search for your departure and destination cities and look for itineraries that have the “Includes Train” badge
  2. See the full price for your air and train travel when bundled together
  3. Select your itinerary and purchase 1 ticket incorporating both travel options

*While you can purchase this train service from Delta, it is offered under the AccesRail travel terms and conditions and will be operated by a partner rail provider. Train travel terms will vary from your Delta-marketed ticket for air travel.

Checking In For Your Trip


For Your Flight

Check in up to 24 hours in advance of your scheduled flight departure time in My Trips or using your Fly Delta app in order to receive your boarding pass.

For Your Train Ride 

Visit Accesrail.com, opens in a new window beginning 72 hours before your scheduled train departure time. Use your Delta ticket confirmation number to check in and receive your boarding pass. You can also obtain your train ticket at the in-person ticket window at your train station.

After you check in for your train, your class of carriage will be clearly shown on your train ticket.

Please note that everyone will be traveling in The Standard carriage on the train, except Delta One ® customers who will be traveling in The Premium carriage.

Your Day of Travel


Train Boarding Pass 

To receive your train boarding pass, you can check in on Accesrail.com, opens in a new window (up to 72 hours in advance) for your e-ticket or you can pick up a paper ticket at the ticket counter at your train station.

Train Seat Selection

Your seat will be automatically assigned when you check in for your train ride on Accesrail.com, opens in a new window or in person at the train station.

Baggage

After going through Customs, please collect your bags at the airport baggage claim as they will not be automatically transferred from the plane to the train. Once you have your bags proceed to the train station ticket counter to collect your train ticket (if you do not already have an e-ticket) prior to boarding your train. Once on board, you can store your bags on the train.

Delayed Flight

In the instance your flight is delayed, your train ticket is valid for 72 hours after your train’s scheduled departure time. If you miss your scheduled train, please go to the Service Desk in the train station and a customer service representative will assist you in printing a new ticket.

Additional Assistance


For those who need additional assistance, please reach out to the following:

Flight Assistance

Delta Customer Care Representatives in the U.S. & Europe will be able to assist in resolving issues with the flight portion of travel after you've booked your ticket, including changing or canceling flights.

Train Assistance

AccesRail representatives will be able to help with train specific questions but are not able to access the air portion of your ticket. Contact AccesRail at +1 514-733-4962 or through their contact form., opens in a new window

FAQs


AccesRail is the website platform that allows you to book your train ticket through delta.com and where you check in online for your train. However, AccesRail is not the train operator. You will see a different/additional name listed on your ticket and at the train station designating your train operator (e.g. SBB, SJ, SNCB, Thalys and Trenitalia).

Train schedules are subject to change, so we recommend viewing your train operator’s schedule prior to arriving at the train station:

However, please note that the train ticket you book via Delta’s Air + Rail service is for a reserved time that matches your flight schedule. If there is an unforeseen circumstance, your train ticket is valid for 72 hours after your train’s originally scheduled departure time. If you miss your scheduled train, please go to the Service Desk in the train station and a customer service representative will assist you in printing a new ticket.

Arranging special circumstances for the train portion of your trip, such as unaccompanied minor travel and traveling with pets or service animals, is dependent on the individual rules and regulations of your train operator.

Also, train travelers needing additional assistance with wheelchairs or other medical equipment should review the guidelines of the individual train operator. If you are using Delta-provided wheelchair services for your flight, please note that this service does not continue beyond airport baggage claim.

For your convenience, here are links to the websites maintained by the train operators within Delta’s Air + Rail service:

Currently, SkyMiles® Members will not earn miles for the train ride section of their journey.
Your train segment is already included in the total price you see. No additional ticket purchase is required. Additional fees may apply if you wish to purchase any of the provider train company’s optional travel services.
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