Booking Information            
Air + Rail

With more customers seeking additional convenient travel options, our new Air + Rail program will offer fast, seamless connections between Amsterdam, Brussels and Antwerp, in partnership with Thalys Trains. Through the interconnected European rail infrastructure, customers can easily transfer between the plane and the train at Amsterdam Airport Schiphol.

 


 

Booking Your Travel


INCLUDES TRAIN INCLUDES TRAIN
Destinations that include a train segment will have a badge when booking that states “INCLUDES TRAIN”.  

Follow the below steps to book your upcoming travel:  

  1. Book your plane and train tickets* together on delta.com 
  2. Select from Brussels Airport (BRU), Brussels-Midi Rail Station (ZYR), Antwerp International Airport (ANR) or Antwerp Central Railway Station (ZWE) as your origin or destination 
  3. Choose your date and time for your trip and enjoy

*While you can purchase this train service from Delta, it is offered under the AccessRail travel terms and conditions and will be operated by Thalys Trains. 

Checking In For Your Trip


For Your Flight

Check in up to 24 hours in advance of your scheduled flight departure time in My Trips or using your Fly Delta app in order to receive your boarding pass.

For Your Train Ride 

Visit Accesrail.com beginning 72 hours before your scheduled train departure time. Use your Delta ticket confirmation number to check in and receive your boarding pass. You can also obtain your train ticket at the in-person ticket window at your train station.

After you check in for your train, your class of carriage will be clearly shown on your train ticket. Please note that if you are traveling in Delta One®, you will be in The Premium experience carriage. All other cabins in-flight will be traveling in The Standard carriage on the train.

Thalys Train Thalys Train

Your Day of Travel


Train Boarding Pass 

To receive your train boarding pass, you can check in on Accesrail.com, opens in a new window (up to 72 hours in advance) for your e-ticket or you can pick up a paper ticket at the Thalys ticket counter at your train station.

Train Seat Selection

Your seat will be automatically assigned when you check in for your train ride on Accesrail.com, opens in a new window or in person at the train station.

Baggage

After going through Customs, please collect your bags at the airport baggage claim as they will not be automatically transferred from the plane to the train. Once you have your bags proceed to the Thalys ticket counter at the train station to collect your train ticket, if you do not already have an e-ticket, prior to boarding your train. Once on board, you can store your bags on the train.

Amsterdam Train Station Location

This train station is located at Amsterdam Airport Schiphol in the central plaza of the airport with clear signage in both Dutch and English. If you have questions regarding trains, the NS Service Desk has English speaking staff that will be able to assist you. From the train station, it is about a 10 minute walk to check your luggage for your flight.

Delayed Flight

In the instance your flight is delayed, your train ticket is valid for 72 hours after your train’s scheduled departure time. If you miss your scheduled train, please go to the NS Service Desk in the train station and a customer service representative will assist you in printing a new ticket.

Additional Assistance


For those who need additional assistance, please reach out to the following: 

Flight Assistance

Delta Customer Care Representatives in the U.S. & Europe will be able to assist in resolving issues with the flight portion of travel after you've booked your ticket, including changing or canceling flights.

Train Assistance

AccesRail representatives will be able to help with train specific questions but are not able to access the air portion of your ticket. Contact AccesRail at +1 514-733-4962 or through their contact form, opens in a new window.

FAQs


Thalys runs every 2 hours, but that schedule is subject to change. We recommend reviewing the train schedule, opens in a new window prior to arriving at the train station.

You can complete your request for additional assistance, opens in a new window to board your train as soon as you have a confirmed booking, but it must be made at least 48 hours before your train's scheduled departure time. To avoid delays on your day of travel, please submit your form in advance.

  • In Belgium: Please call +32 (0)2 528 28 28 every day from 7:00 am to 9:30 pm (cost of a local call depending on the telephone operator)
  • In The Netherlands: Please call +31 (0) 30 235 78 22 (cost of a local call depending on the operator). 

Please ensure your wheelchair complies with the following dimensions for the train:

  • 29.5 in wide (75 cm)/ 49.2 in high (125 cm)
  • Turning circle diameter: 15.5 ft (150 cm)
  • Maximum weight: 661 lbs (300 kg) with the passenger and luggage
  • Electric or battery-powered wheelchairs are permitted on board 
  • Combustion engine-powered wheelchairs are not allowed on board the trains. Any chair that cannot meet the required specifications cannot be accepted.

If you are using Delta-provided wheelchair services, please note that this service does not continue beyond airport baggage claim.

Currently, SkyMiles Members will not earn miles for the train ride section of their journey.
For safety reasons, children under 12 years old are not allowed to travel alone on board Thalys trains. Children must be accompanied (by a person authorized to travel alone) as a condition of validity of their ticket.
Thalys is the train operator that you will be taking from Amsterdam Airport Schiphol. AccesRail is the website platform that allows you to book your train ticket through delta.com and where you check in for your train.
Your train segment is already included in the total price you see. No additional ticket purchase is required. Additional fees may apply if you wish to purchase any of Thalys’ additional services, opens in a new window.
When traveling, trained service animals fly for free and guide dogs and assistance dogs travel on trains free of charge. Please refer to Delta's Pet Policy and Thalys' company rules, opens in a new window for additional information.
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