Dietary Needs & Allergies

We’re committed to helping you travel comfortably. While we are unable to guarantee a peanut-free or allergen-free flight or prohibit other customers from carrying these products on board, we strive to make reasonable accommodations for your needs. Review the provided information, visit Special Meal Requests or reach us at 404-209-3434 (dial 711 for relay services).

When you notify us that you have a peanut allergy, we will:

• Refrain from serving peanuts and peanut products onboard your flight, offering non-peanut snacks instead
• Accommodate early boarding requests if you would like to clean your seat area for traces of allergens
  • Please notify a gate agent that you would like to pre-board
  • You must bring your own cleaning materials
• Assist with seat changes if needed due to an allergy or other health needs
  • You can notify a gate agent prior to boarding, or you can ask a flight attendant for assistance on board 

We  recommend that you bring appropriate medications on board (e.g., EpiPen®).

To notify us of a peanut allergy for an upcoming flight, please visit My Trips to fill out the Accessibility Service Request form or call our Accessibility Services team at 404-209-3434. If your trip includes travel with a partner airline, please also contact the carrier about your peanut allergy to ensure a seamless experience.

When you notify us that you have a tree nut, food, pet or other severe allergy, we will:

• Accommodate early boarding requests if you would like to clean your seat area for traces of allergens
  • Please notify a gate agent that you would like to pre-board
  • You must bring your own cleaning materials 
• Assist with seat changes if needed due to an allergy or other health needs
  • You can notify a gate agent prior to boarding, or you can ask a flight attendant for assistance on board

We recommend that you bring appropriate medications on board (e.g., EpiPen ® or Benadryl)

To notify us of an allergy for an upcoming flight, please visit My Trips to fill out the Accessibility Service Request form or call our Accessibility Services team at 404-209-3434. If your trip includes travel on one of our partner airlines, please also contact the carrier to learn more about their allergy procedures to ensure a seamless experience from beginning to end.

We offer a variety of special meals, like vegetarian, diabetic, low-sodium and low-cholesterol meals to comply with special dietary requirements on flights that have scheduled meal service. Additionally, we provide a host of meals that meet religious requirements.

Explore Special Meal Requests to review how to request a meal, in addition to which meals are available.