CHANGE OR CANCEL YOUR TRIP

Can I Cancel/Change My Flight Without Fees?
For customers with upcoming Basic Economy travel originating outside of North America, please review our 2021 Basic Economy Changeability Waiver to learn if you are eligible to make changes to your upcoming flight without a change fee.


Updated as of January 12, 2022

We understand that your plans may change, enjoy more peace of mind with no change fees when you purchase Main Cabin or above on flights originating from North America.  

With no change fees, you have the flexibility to change the date, time or location of your trip prior to departure without a fee in My Trips. Sometimes, your new flight may cost more than your original flight. In this case you would need to pay the difference in price. Please note that Basic Economy tickets remain non-changeable and non-refundable unless the ticket qualifies for a Basic Economy flexibility waiver.

We know that there may be times where you need to cancel your trip and rebook at a later date. Please note that tickets not changed or canceled prior to departure will have no remaining value. The good news is that when you purchase Main Cabin and above tickets you will not be charged a fee for canceling your ticket, and your remaining value will become an eCredit that you can use at any time before your ticket expires* (typically one year from the date of purchase). Already have an eCredit and ready to book? Visit delta.com/redeem to book your future travel. If you need assistance with how to cancel or change your flight, visit our how-to guide. 

*For additional flexibility, all tickets expiring in 2022 and all new tickets purchased in 2022 will be able to be rebooked through December 31, 2023 for travel now through 2024.

Tickets purchased directly from Delta, including Basic Economy fares, are included in our 24-Hour Risk-Free Cancellation policy. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. Basic Economy tickets purchased outside of existing waivers are non-changeable;* you may cancel your ticket before departure to receive an eCredit minus a cancellation charge and apply the remaining value towards a future Delta ticket.* Basic Economy Award Tickets are also non-changeable and non-refundable; you may cancel for a charge in miles which is deducted from the value of your ticket, and the remaining mileage balance will be redeposited into your SkyMiles account.

Tickets Purchased for Travel in 2022

For added flexibility for Basic Economy travel starting in 2022, if you cancel you may be eligible for a partial credit in the form of an eCredit.** A cancellation charge will be deducted from the value of your ticket.**

Tickets Purchased After April 30, 2021 for Travel in 2021

For those with upcoming Basic Economy travel through December 31, 2021, you may be eligible to make changes to your upcoming flight without paying a change fee through our temporary 2021 Basic Economy Changeability Waiver.

Tickets Purchased On or Before April 30, 2021

For customers who purchased a Basic Economy ticket under our COVID-19 travel waivers on or before April 30, 2021, you may make changes*** or cancel your ticket and receive an eCredit. Cancellation fees and change fees do not apply to these tickets..

How to Change Your Flight: 

  • To change your flight, visit My Trips on select the flight you wish to change and then click on "Modify Flight."
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight. 

How to Cancel Your Flight:

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."

*Excludes tickets issued for travel originating in Mexico, which cannot be canceled or changed. For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. For tickets issued for travel originating in Europe, the cancellation charge is €150. For tickets issued for travel originating in Africa, Middle East and India, the cancellation charge is $199. However, Delta has extended its 2021 Basic Economy Changeability Waiver for travel originating in Europe, Africa, Middle East and India for all new ticket purchases with travel through January 31, 2022, so that affected customers may change or cancel their flight without incurring a cancellation charge.

**An eCredit will not be issued if the cancellation charge exceeds the ticket value.

***Check the ticket restrictions for details.

We have eliminated change fees for tickets in North America to anywhere in the world and from the Caribbean to the United States or Mexico. However, if you purchase a Basic Economy ticket for travel after the expiration of our 2021 Basic Economy Changeability Waiver on December 31, 2021, your ticket will be non-refundable and non-changeable. 

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight."    
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.

How to Cancel Your Flight: 

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original date of purchase.

We have waived change fees for all tickets purchased on or before April 30, 2021. For tickets purchased after our COVID-19 travel waiver expires on April 30, 2021, a change fee will apply, and Basic Economy tickets will be non-refundable and non-changeable in most instances after the expiration of our 2021 Basic Economy Changeability Waiver on 12/31/21.** 

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight"    
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight

How to Cancel Your Flight: 

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation"
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date

**Basic Economy tickets are generally non-refundable and non-changeable. However, some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.

Frequently Asked Questions 
If you select a new flight that is less than the price of your original flight, you will receive an eCredit for the difference that you can redeem toward future travel.

It’s easy to cancel your trip prior to departure in My Trips. If you purchased a non-refundable ticket (excluding Basic Economy), the remaining value will be provided to you as an eCredit that can be used towards the purchase of another ticket. Basic Economy tickets cannot be changed; however, you may  cancel your ticket for a charge, which is deducted from the value of your ticket and any remaining value will be issued as an eCredit and can be used towards a future Delta ticket.* If you booked a refundable ticket, you can apply for a refund.  

*Basic Economy tickets are non-refundable and non-changeable unless the ticket falls within a Basic Economy waiver. Learn more about Basic Economy cancellation flexibility and how Basic Economy tickets may be canceled for a partial eCredit.

Visit delta.com/redeem or your SkyMiles profile where you’ll be able to verify your eCredit value, expiration date and redeem online for future travel. 

Rest assured that we are at work updating all tickets with their extended validity later this year. As we make this update, you can continue to book tickets for travel anytime in 2022 or 2023 with your existing eCredits.

Review our how-to page for tips on managing eCredits.

 

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