CHANGE OR CANCEL YOUR TRIP

Can I Cancel/Change My Flight Without Fees?


Updated as of April 29, 2022

We understand that your plans may change, enjoy more peace of mind with no change and cancellation fees when you purchase Main Cabin or above tickets on flights originating from North America. Any remaining value will become an eCredit that you can use at any time before your ticket expires* (typically one year from the date of purchase).  

With no change fees, you have the flexibility to change the date, time or location of your trip prior to departure without a fee in My Trips. Sometimes, your new flight may cost more than your original flight. In this case, you would need to pay the difference in price. Please note that Basic Economy tickets remain non-changeable and non-refundable.

Please note that tickets not changed or canceled prior to departure will have no remaining value. 

Already have an eCredit and ready to book? Visit delta.com/redeem to book your future travel. If you need assistance with how to cancel or change your flight, visit our how-to guide

*For additional flexibility, all tickets expiring in 2022 and all new tickets purchased in 2022 will be able to be rebooked through December 31, 2023 for travel now through 2024.

Tickets purchased directly from Delta, including Basic Economy fares, are included in our 24-Hour Risk-Free Cancellation policy. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. 

Basic Economy tickets are non-changeable* and non-refundable. You may cancel your ticket before departure to receive an eCredit minus a cancellation charge** and apply the remaining value towards a future Delta ticket.* Basic Economy Award Tickets are also non-changeable and non-refundable; you may cancel for a charge in miles which is deducted from the value of your ticket, and the remaining mileage balance will be redeposited into your SkyMiles account.

Tickets Purchased On or Before April 30, 2021

For customers who purchased a Basic Economy ticket under our COVID-19 travel waivers on or before April 30, 2021, you may make changes*** or cancel your ticket and receive an eCredit. 

Cancellation fees and change fees do not apply to these tickets.

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Change or Add Flights”
  • View and select new flight options

How to Cancel Your Flight:

  • To cancel your flight, visit My Trips on delta.com and click on "Need to Cancel?” then “Start Flight Cancellation”
  • Follow the steps through the cancellation process. Before the cancellation is final, you will have the opportunity to check your flight details and confirm that you would like to cancel 
  • You may cancel your flight before departure and apply any remaining value of the ticket toward the purchase of a new ticket for a period of one year from the original date of purchase

*Excludes tickets issued for travel originating in Mexico, which cannot be canceled or changed. For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. For tickets issued for travel originating in Europe, the cancellation charge is €150. For tickets issued for travel originating in the United Kingdom, the cancellation charge is £150. For tickets issued for travel originating in Africa, Middle East and India, the cancellation charge is $180.

**An eCredit will not be issued if the cancellation charge exceeds the ticket value. 

***Check the ticket restrictions for details.

We have eliminated change fees for tickets in North America to anywhere in the world and from the Caribbean to the United States or Mexico. However, as a reminder, Basic Economy tickets are non-refundable and non-changeable. 

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Change or Add Flights"    
  • View and select new flight options 

How to Cancel Your Flight: 

  • To cancel your flight, visit My Trips on delta.com and click on "Need to Cancel?” then choose "Start Flight Cancellation"
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original date of purchase

We continue to waive change and cancel fees for travel originating outside of North America.*

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Change or Add Flights"    
  • View and select new flight options 

How to Cancel Your Flight: 

  • To cancel your flight, visit My Trips on delta.com and click on “Need to Cancel?” then choose "Start Flight Cancellation"
  • Once you have selected “Start Flight Cancellation” you will be taken through the cancellation process and have the opportunity to check your flight details and confirm that you would like to cancel before it is final
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original date of purchase

*Basic Economy tickets are generally non-refundable and non-changeable. However, some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details. For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. For tickets issued for travel originating in Europe, the cancellation charge is €150. For tickets issued for travel originating in the United Kingdom, the cancellation charge is £150. For tickets issued for travel originating in Africa, Middle East and India, the cancellation charge is $180.


Frequently Asked Questions 


If you select a new flight that is less than the price of your original flight, you will receive an eCredit for the difference that you can redeem toward future travel.

Visit delta.com/redeem or your SkyMiles profile where you’ll be able to verify your eCredit value, expiration date and redeem online for future travel. 

Rest assured that we are at work updating all tickets with their extended validity later this year. As we make this update, you can continue to book tickets for travel anytime in 2022 or 2023 with your existing eCredits.

Review our how-to page for tips on managing eCredits.

 

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