CHANGE OR CANCEL YOUR TRIP

Can I Cancel/Change My Flight Without Fees?


For customers with upcoming Basic Economy travel through December 31, 2021, please review our 2021 Basic Economy Changeability Waiver and learn how you have the flexibility to make changes to your upcoming flight without a change fee. 

Updated as of July 27, 2021

We understand that your plans may change, enjoy more peace of mind with no change fees when you purchase Main Cabin or above on flights originating from North America. 

With no change fees, you have the flexibility to change the date, time or location of your trip prior to departure without a fee in My Trips. Sometimes, your new flight may cost more than your original flight. In this case you would need to pay the difference in price.

We know that there may be times where you need to cancel your trip and rebook at a later date. Please note that tickets not changed or canceled prior to departure will have no remaining value. The good news is that you will not be charged a fee for canceling your ticket and your ticket will become an eCredit that you can use at any time before your ticket expires* (typically one year from the date of purchase). Already have an eCredit and ready to book? Visit delta.com/redeem to book your future travel. If you need assistance with how to cancel or change your flight, visit our how-to guide.

*For additional flexibility, all tickets expiring in 2021 and all new tickets purchased in 2021 will expire on December 31, 2022.

     

Tickets purchased directly from Delta, including Basic Economy fares, are included in our 24-Hour Risk-Free Cancellation policy. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. Basic Economy tickets purchased outside of existing waivers are non-changeable and non-refundable.

Tickets Purchased After April 30, 2021 for Travel in 2021

For those with upcoming Basic Economy travel through December 31, 2021, you can now make changes to your upcoming flight without paying a change fee through our temporary 2021 Basic Economy Changeability Waiver.

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight."   
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.  

How to Cancel Your Flight:

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."

Tickets Purchased After April 30, 2021 for Travel in 2022

Basic Economy tickets purchased for travel in 2022 remain non-refundable and non-changeable. 

Tickets Purchased On or Before April 30, 2021

For customers who purchased a Basic Economy ticket under our COVID-19 travel waivers on or before April 30, 2021, you may make changes* or may cancel your ticket and receive an eCredit. 

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight."   
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.  

How to Cancel Your Flight:

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date.

*Some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.

We have eliminated change fees for tickets in North America to anywhere in the world and from the Caribbean to the United States or Mexico. However, if you purchase a Basic Economy ticket for travel after the expiration of our 2021 Basic Economy Changeability Waiver on December 31, 2021, your ticket will be non-refundable and non-changeable. 

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight."    
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.

How to Cancel Your Flight: 

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original date of purchase.

We have waived change fees for all tickets purchased on or before April 30, 2021. For tickets purchased after our COVID-19 travel waiver expires on April 30, 2021, a change fee will apply, and Basic Economy tickets will be non-refundable and non-changeable in most instances after the expiration of our 2021 Basic Economy Changeability Waiver on 12/31/21.** 

How to Change Your Flight: 

  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight"    
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight

How to Cancel Your Flight: 

  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation"
  • You may cancel your flight before departure and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date

**Basic Economy tickets are generally non-refundable and non-changeable. However, some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.


Frequently Asked Questions 


If you select a new flight that is less than the price of your original flight, you will receive an eCredit for the difference that you can redeem toward future travel.
For any ticket purchased on or before April 30, 2021, you can cancel your flight prior to departure, and you will receive an eCredit for the value of your ticket that can be used through 2022. For Basic Economy tickets purchased after April 30, 2021, the purchased is final, meaning any changes and refunds are not available after the expiration of the 24-Hour Risk-Free Cancellation period. Please review our 2021 Basic Economy Changeability Waiver for additional details.

Visit delta.com/redeem where you’ll be able to verify your eCredit value, expiration date and redeem online for future travel. 

Review our how-to page for tips on managing eCredits.

 

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