Flying Made Simple

We are simplifying the travel experience from booking to flying and giving you more control — especially when moments arise that are out of your control. By removing change fees and making it easier to manage your changes on delta.com or in the Fly Delta app through My Trips, we are giving you peace of mind to fly when you are ready.

Customers holding a Basic ticket may change or cancel the ticket for a fee, which is deducted from the value of your ticket; when canceling, the remaining value will be issued as an eCredit and can be used toward a future Delta ticket.* When changing a Basic ticket, the fee will be applied; if the new ticket costs more than the original ticket, you will need to pay the fare difference in addition to the change fee. 

For Delta Classic, Extra and Refundable experience tickets, you can book, change or cancel your travel plans for domestic and certain international travel with: 

• No change fees on Delta tickets for travel within the U.S., Puerto Rico and U.S. Virgin Islands
• No change fees on Delta tickets for travel originating in the United States, Canada or the Caribbean to anywhere in the world (including flights operated by joint venture and codeshare partners) 

Delta Basic experiences are excluded. To review fees associated with your travel experience, review our Baggage Policy and Fees page.

SkyMiles® Members can also enjoy greater flexibility and peace of mind when traveling on an Award Ticket with the ability to change their plans at any time.

The following policies apply for Award Tickets for travel originating in the United States and Canada to anywhere in the world, excluding Delta Basic experiences.*

• Award Ticket redeposit and reissue fees have been eliminated
• Members may change or cancel Award Tickets before departure 

*Delta Basic Award Tickets are non-refundable in most cases but may be changed or canceled for a fee assessed in miles, which is deducted from the value of your ticket. When you cancel your ticket, the remaining mileage balance will be redeposited into your SkyMiles account. When you change your ticket, the change fee and mileage difference for your new ticket will be collected. 

It’s easy to make changes yourself in My Trips and the Fly Delta app in just a few simple steps — saving you time and helping you stay in control of your travel plans. If your travel plans have changed, be sure to make changes prior to your departure.

Follow our step-by-step guide to learn more about making changes.

If you are looking to change your flight time yourself within 24 hours of your originally scheduled departure time, you can search for alternative flights and may be able to select a standby or confirmed option using our Same-Day Change feature within the Fly Delta app.  

As an added benefit, you can choose to receive an eCredit for seat upgrade and Preferred Seat purchases when you voluntarily cancel or change a flight.*** Currently, eCredits may only be applied toward future ticket purchases, but this is the first step in the direction of offering you more flexibility with eCredits in the future.

You may continue to book tickets for travel in your name with your existing eCredits. When you’re ready to use your eCredit, visit delta.com/redeem or the Fly Delta app where you’ll be able to verify the existing value and apply the eCredit at the time of purchase.

For more information on how to locate or use your eCredit, visit our how-to page.

***Applies only to Delta-operated flights canceled prior to the 24-hour check-in window.