CHANGE OR CANCEL YOUR TRIP

Flying Made Simple


We are simplifying the travel experience from booking to flying and giving you more control — especially when moments arise that are out of your control. By removing change fees and making it easier to manage your changes on delta.com or in the Fly Delta app through My Trips, we are giving you peace of mind to fly when you are ready.

 

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Travel With Flexibility


We understand that your plans may change. Enjoy more peace of mind with no change fees when you purchase Main Cabin or above tickets on flights originating from the United States, Canada and the Caribbean. For tickets originating outside of these regions, change and cancel fees may apply depending on your origin location and type of ticket. Know you have the flexibility to change the date, time or location of your trip prior to departure. When changing your ticket, sometimes your new flight may cost more than your original flight. If this happens you would need to pay the difference in price to change your ticket.

As a reminder, Basic Economy tickets cannot be changed in most cases. For added flexibility for Basic Economy customers, you can cancel the ticket for a charge, which is deducted from the value of your ticket; remaining value will be issued as an eCredit and can be used toward a future Delta ticket.*

By eliminating change fees on Main Cabin or above tickets, you can book, change or cancel your travel plans for domestic and certain international travel with:   

  • No change fees on Delta tickets for travel within the U.S., Puerto Rico and U.S. Virgin Islands
  • No change fees on Delta tickets for travel originating in the United States, Canada or the Caribbean to anywhere in the world (including flights operated by joint venture and codeshare partners)
  • Basic Economy fares are excluded

SkyMiles® Members can also enjoy greater flexibility and peace of mind when traveling on an Award Ticket with the ability to change their plans at any time.

The following policies apply for Award Tickets for travel originating in the United States and Canada to anywhere in the world, excluding Basic Economy tickets:**

  • Award Ticket redeposit and reissue fees have been eliminated 
  • Members may change or cancel Award Tickets before departure and changes and cancellations

*Basic Economy tickets are non-refundable and non-changeable in most cases. Learn more about Basic Economy cancellation flexibility and how Basic Economy tickets may be canceled for a partial eCredit.

**Basic Economy Award Tickets cannot be changed. However, you may cancel for a cancellation charge assessed in miles, which is deducted from the value of your ticket and the remaining mileage balance will be redeposited into your SkyMiles account.

Manage Your Travel Changes With Ease


It’s easy to make changes yourself in My Trips and the Fly Delta app in just a few simple steps — saving you time and helping you stay in control of your travel plans. If your travel plans have changed, be sure to make changes prior to your departure.

Follow our step-by-step guide to learn more about making changes.

If you are looking to change your flight time yourself within 24 hours of your originally scheduled departure time, you can search for alternative flights and may be able to select a standby or confirmed option using our Same-Day Change feature within the Fly Delta app.  

Giving You Even More Flexibility to Use eCredits


We are giving you even more flexibility to fly when you are ready. All tickets expiring in 2022 and all new tickets purchased in 2022 will be able to be rebooked through December 31, 2023 for travel now through 2024. As an added benefit, you can receive an eCredit from seat upgrade and Preferred Seat purchases on canceled or changed flights.*** Currently, eCredits may only be applied toward future travel, but this is the first step in the direction of offering you more flexibility with eCredits in the future.

You may continue to book tickets for travel with your existing eCredits. When you are ready to use your eCredit, visit delta.com/redeem or the Fly Delta app where you’ll be able to verify the existing value and apply the eCredit at the time of purchase.

For more information on how to locate or use your eCredit, visit our how-to page.

***Applies to Delta-operated flights canceled prior to the 24-hour check-in window only.