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Our number one priority is listening to your feedback every day and continuing to improve so that we can offer the best loyalty program for our Members. Anytime we have news to share, you can find it here. To make sure you’re always receiving the latest info, be sure to update your preference to opt into emails in My Profile.
Traveling with our partner airlines is becoming even more rewarding next year. Here’s how:
Members can earn toward Medallion Status on more partner airlines
The way you earn miles on partner flights will be simpler
For full details on these changes, including eligible fare classes and specific bonus levels for each
applicable partner airline, please visit Airline Partners and select the airline you wish to learn more
Delta and American Express have partnered to introduce a brand new, Delta SkyMiles Credit Card with no annual fee† that offers SkyMiles Members the ability to earn even more miles, whether running everyday errands or enjoying the local food scene. Available starting September 7, 2017, the Blue Delta SkyMiles Credit Card offers:
** Welcome bonus offer not available to applicants who have or have had this product or the Delta SkyMiles® Options Credit Card. Welcome bonus offer not available to applicants who currently have or have had one of the following products in the last 90 days: Delta SkyMiles Credit Card, Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles Credit Card, or Delta Reserve® Credit Card.
Delta SkyMiles has been named a Best Travel Rewards Program by U.S. News for 2017-2018.
Our best Members deserve the best. And we look forward to continuing to elevate the experience for our Members every time you fly.
Effective July 13, 2017, SkyMiles Members can use miles to upgrade from a purchased ticket on Delta-marketed, Virgin Atlantic-operated1 flights through Mileage Upgrade Awards. The following upgrade options are available for Members:
To check prices and availability or book an upgrade, contact a SkyMiles representative by calling 1-800-323-2323. If you are a Medallion Member, check the Contact Us section in the Fly Delta app for your dedicated phone line.
Upgrades are available from purchased Economy tickets in Y, B, M, H, Q, or K class, and purchased Premium Economy tickets in P, A, or G class. Upgrades are based on availability and must be completed at least 24 hours before scheduled departure. Delta-marketed flights operated by Virgin Atlantic are only available between the United States and the United Kingdom. For more information, please visit Mileage Upgrade Awards.
1 How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?
Effective June 21, 2017, Delta Comfort+ is a new booking option for Delta Reserve Card Members for Companion Certificate redemptions. Reserve Card Members now have the option to redeem their Companion Certificate for Delta Comfort+ fares in addition to certain First Class and Main Cabin fares, which are subject to availability.
Starting June 20th, 2017, SkyMiles Members can use their miles instead of money for even more products and services when calling Delta Reservations, giving Members more flexibility and options than ever before.
Members can now use their miles for:
To take advantage of these options, contact Delta Reservations at 1-800-323-2323.
Mileage amounts for upgrading to Delta Comfort+, First Class or Delta One are limited to the first $1,000 in fees. All mileage redemptions are nonrefundable. Upgrading to Delta Comfort+, First Class or Delta One, and using the Same-Day Confirmed option, are subject to availability and all product terms. Additional terms may apply.
Pre-departure beverages, built in leg rests, upgraded pillows and blankets, and larger entertainment screens. Delta is redefining the standard for privacy and comfort for international travel with Delta Premium Select, a new class of service on select long-haul international flights, beginning with flights between Detroit (DTW) and Narita (NRT) on October 30, 2017.
Here's what SkyMiles Members can expect for Delta Premium Select:
Delta Premium Select will be available for purchase at delta.com beginning June 19, 2017.
SkyMiles Members enjoy more flexibility when booking Award Travel, with the option to book different cabins on the outbound and return flights of the same round-trip ticket. This means you can relax in Delta Comfort+® on your way to your destination and enjoy our premium Delta One® cabin to return home refreshed and rested.
Starting June 6, 2017, Members who purchase tickets using Miles + Cash through delta.com* will have the option to book different cabins on the outbound and return flights of the same round-trip ticket.
*Coming soon to the Fly Delta app
Starting May 17, 2017, Delta and Lyft are teaming up to offer SkyMiles Members more ways to earn miles. Now SkyMiles Members can earn miles on every Lyft ride, and bonus offers during their travels for rides to and from the airport, everywhere Lyft operates.
Lyft, the nation’s fastest-growing rideshare company, offers its customers fast, reliable rides in more than 300 cities across the U.S. SkyMiles is the only airline loyalty program to let Members earn unlimited miles on every Lyft ride. It’s as simple as linking your SkyMiles and Lyft accounts at delta.com/lyft, and requesting a ride.
Through the partnership, SkyMiles Member benefits offered with Lyft include:
Together, SkyMiles and Lyft provide Members more ways to ride rewarded. SkyMiles Members can expect more choices and more miles whether it’s for rides, stays and more with our SkyMiles partners like Lyft, Airbnb, and many more.
LINK ACCOUNTS NOW TO START EARNING
* Excludes taxes, tolls, tips and fees.
Terms and Conditionsopens in a new window apply and are available at delta.com/lyft.
Effective May 1, 2017, Delta and Alaska Airlines are no longer partners. Here is what Members can expect:
FOR SKYMILES MEMBERS TRAVELING ON AS
*Miles, MQMs, MQSs, and MQDs will be credited automatically for Members that included their SkyMiles number in their AS flight reservation. Members who didn’t provide their SkyMiles number in their reservation may request mileage credit after travel is complete at Request Mileage Credit. Members with a non-Delta issued ticket will be required to provide a copy of their boarding pass/E-Ticket receipt showing date of issuance.
FOR AS PASSENGERS TRAVELING ON DELTA
For travel beginning March 28, 2017 and beyond, SkyMiles Members can now redeem miles on WestJet-operated flights across WestJet’s network. All SkyMiles Award Tickets will be booked into WestJet’s Economy class, and Members may purchase upgrades into WestJet’s Plus (premium economy) class at check-in.
SkyMiles Members can continue to earn miles on WestJet-operated flights. Learn more about earning with WestJet.
WestJet offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe. The airline has hubs in Calgary, Toronto, and Vancouver. Delta and WestJet have been codeshare partners since 2012.
Starting February 2017, the Transportation Security Administration will limit access to its TSA Precheckopens in a new window expedited physical screening lanes. Only those customers who have paid for and enrolled in a Department of Homeland Security trusted traveler program, such as TSA Precheck will have the most frequent and consistent access to expedited screening lanes.
This change means that travelers, including SkyMiles Members, who have been receiving TSA Precheck for free will see the TSA Precheck logo on their boarding pass much less often and will be directed to standard security lanes.
SkyMiles Members looking to move through security more quickly have several options:
Travelers with questions about TSA Precheck eligibility or for those who believe they’re not receiving TSA Precheck in error are encouraged to direct their questions to @AskTSAopens in a new window on Twitter or Facebook.com/AskTSAopens in a new window or contact TSA at (866) 289-9673.
All SkyMiles program rules apply. To review the rules, visit Membership Guide & Program Rules.
Starting January 6, 2017, SkyMiles Members can now use miles for a one-class upgrade from Main Cabin or Delta Comfort+®* to First Class or Delta One® with Mileage Upgrade Awards. To book a Mileage Upgrade Award, contact a SkyMiles representative. To learn more please visit Mileage Upgrade Awards.
*Seat eligibility determined by the purchased fare class. Fare class restrictions may apply.
Effective September 28, 2017, Diamond and Platinum Medallion Members can use their Global and Regional Upgrade Certificates for access to Aeromexico Clase Premieropens in a new window on any Delta-marketed, Aeromexico-operated1 flight. With Clase Premier, Medallion Members will receive:
Global Upgrade Certificates can be used on Delta-marketed, Aeromexico-operated flights when the Diamond Medallion Member also has an international Delta flight included in the same itinerary.
Regional Upgrade Certificates can be used on Aeromexico flights traveling between the United States and Mexico, or for any Delta-marketed, Aeromexico-operated short-haul2 flight. Upgrade Certificates are eligible for all fare classes, except for Basic Economy (E-class).
Medallion Members must contact Delta reservations directly to apply Upgrade Certificates, and upgrades will be subject to availability on Aeromexico. Miles will be earned based on the price of the original ticket before an upgrade is applied.
Delta and Aeromexico share the largest combined network between the United States and Mexico, with more than 1,000 weekly trans-border non-stops.
1How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?
2Short-haul flights operated by Aeromexico include intra-Mexico flights, and flights between Mexico and the United States, Canada, Central America, Caribbean, Colombia, Ecuador and Venezuela.
We are always looking for ways to improve the Medallion experience by listening to your feedback. Because we want to ensure our most well-traveled Members can take full advantage of all the benefits of Diamond Medallion Status, a change is being made to how Members qualify for 2019 Diamond Medallion Status.
Starting January 1, 2018, the Medallion Qualification Dollar (MQD) Waiver for Diamond Medallion Status is increasing. The MQD Waiver for Diamond Medallion Status is currently earned by spending $25,000 in eligible purchases in a calendar year on a SkyMiles Credit Card from American Express. It is being adjusted to $250,000 in a calendar year.
This qualification change will allow us to deliver on expectations for Diamond Medallion Status so Members can maximize elite benefits like Complimentary Upgrades and Delta Sky Club® access. This update will not change how Members earn 2018 Diamond Medallion Status.
We understand this is a significant increase, but keep in mind that the MQD Waiver to qualify for all of the best-in-class benefits of Platinum, Gold and Silver Medallion Status will remain at $25,000 and you can still reach Diamond Medallion Status by earning 125,000 Medallion Qualification Miles (MQMs) or 140 Medallion Qualification Segments (MQSs) and $15,000 MQDs.
To learn more about how to earn Medallion Status, visit How to Get Medallion Status.
Today, the MQDs requirement for the qualification year is waived if you make $25,000 or more in eligible purchases during the calendar year with Delta SkyMiles Credit Card from American Express. This benefit is for Basic Card Members only (additional Card Members are not eligible). The qualification year is from January 1 to December 31 of a given year. The close of the qualification year is December 31, without regard to the time of the year that the credit card account is opened. This means that for the first year of Card Membership, the Card Member's Eligible Purchase period may be less than twelve months.
Delta SkyMiles Credit Card, Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles, Delta Reserve Credit Card, Delta SkyMiles Business Credit Card, Gold Delta SkyMiles Business Credit Card, Platinum Delta SkyMiles Business Credit Card, Delta Reserve for Business Credit Card from American Express, Blue Delta SkyMiles Credit Card (through December 31, 2017*). *Effective January 1, 2018, the Blue Delta SkyMiles Credit Card will no longer be eligible for the MQD Waiver. However, if you have another Delta SkyMiles Credit Card with the MQD Waiver benefit in addition to your Delta Blue SkyMiles Credit Card, Eligible Purchases made on the Blue Delta SkyMiles Credit Card will continue to count towards the MQD Waiver.
Eligible Purchases are purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. Eligible Purchases made by Additional Card Members on the Basic Card Member's Eligible Card will count toward the Eligible Purchase threshold. Eligible Purchases will be combined across multiple Eligible Cards of the Basic Card Member if those Card accounts are linked to the same SkyMiles number
The MQD Waiver increase to $250,000 in a calendar year to qualify for Diamond Medallion Status has no impact on any of your other card benefits.
In this instance, you would remain a Platinum Medallion Member through January 31, 2020 by reaching the Platinum Medallion requirements for 2019 Status. In order to get to Diamond Medallion Status, you would have to earn $15,000 MQDs or reach the $250,000 Diamond MQD Waiver by December 31, 2018 to reach Diamond Medallion Status for 2019 and keep Diamond Medallion Status through January 31, 2020.
2018 Medallion Status is earned through flight and spending activity from January 1, 2017 to December 31, 2017. From now until December 31, 2017, you have the opportunity to reach Diamond Medallion Status for 2018 through the current $25,000 MQD Waiver. In order to reach Diamond Medallion Status for 2019, which is earned through flight and spending activity from January 1, 2018 through December 31, 2018, you will need to meet the MQMs/MQSs requirement, and earn the required MQDs or reach the $250,000 Diamond MQD Waiver.
Summer is here, and traveling as a Medallion Member is more valuable than ever before with recent program improvements we’ve made based on your feedback. Here’s a reminder of the great things you can now enjoy:
GET THE UPGRADES YOU WANT
Learn more about Complimentary Upgrades
PERSONALIZE YOUR REWARDS WITH CHOICE BENEFITS
MORE WAYS TO USE YOUR MILES
EARN MORE MILES WITH YOUR FAVORITE BRANDS
SPEED THROUGH SECURITY WITH CLEAR IN MORE AIRPORTS
* Excludes taxes, tolls, tips and fees.
Terms and conditions apply and are available at https://www.deltalyft.com/terms-conditions/opens in a new window.
** Applicable for US dollars or foreign equivalent. Excludes taxes and fees. Terms apply and are available at deltaairbnb.comopens in a new window.
We know as a Medallion Member, you look forward to Complimentary Upgrades when you travel. That is why we have improved our policy for clearing upgrades at the gate prior to each flight’s departure to ensure that more Medallion Members are getting the upgrades they deserve.
We’ll start clearing upgrades at the gate ten minutes earlier than before, to allow more opportunity to secure an upgraded seat before you board. Plus, through the coordination of our gate agents and flight attendants, if the next Medallion Member on the list has already boarded when an upgrade becomes available, we will do our very best to upgrade them before takeoff, when possible.
To learn more about the upgrade clearance process, visit Complimentary Upgrades.
In addition to taking more control of your Complimentary Upgrades through the seat map, starting June 15, 2017, Medallion Members who are not opted in to receive automatic Delta Comfort+ upgrades will now have the ability to request an upgrade with seat type preferences when checking in for a flight at delta.com or at an airport kiosk. Upon check-in, Medallion Members can request a Delta Comfort+ upgrade to any available seat or only a window/aisle seat, giving you more options and control for your trip.
How it works:
To learn more about your options, visit Complimentary Upgrades.
Starting June 1, 2017, Platinum Medallion Members plus one guest who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow. As a reminder, Diamond Medallion Members began receiving the same level of Virgin Atlantic Clubhouse access on February 16, 2017.
The full suite of London-Heathrow lounge benefits for SkyMiles Medallion Members and Delta One® customers are as follows:
Starting May 24, 2017, Medallion Complimentary Upgrades will begin clearing on an hourly basis instead of a daily basis. This means that upgrade clearances prior to day of departure will now align closely with the hour of flight departure time. This does not change your Medallion clearance window for your Medallion Tier.
As a reminder:
Starting May 24, 2017, Medallion Members will enjoy more flexibility around Complimentary Upgrades to First Class and Delta Comfort+® with two new ways to manage upgrades through the seat map.
Opt in and get your upgrades automatically:
Opt out and select your upgrades yourself:
Medallion Members who are opted in to Complimentary Upgrades will still receive first priority for Complimentary Upgrades to First Class and Delta Comfort+ over Medallion Members who choose to opt out.
*When using the seat map, Medallion Members may see First Class Upgrades available for purchase within their eligibility window and can choose to purchase the upgrade or wait for their Complimentary Upgrade to clear, if these seats go unsold.
**Seat map upgrade functions will be coming soon to the Delta-operated segments of itineraries that include both Delta-operated and partner airline-operated segments.
Effective May 8, 2017, Medallion Members will receive additional benefits when traveling with Aeromexico, as a part of Delta and Aeromexico's growing partnership.
Medallion Members will be eligible for upgrades after all Club Premier Members have cleared.
Aeromexico operates over 600 daily flights, and its network includes 44 destinations in Mexico, 19 in the United States, 15 in Latin America, 4 in Canada, 4 in Europe and 3 in Asia. Learn more about Medallion Benefits when traveling on Aeromexico.
Diamond, Platinum, and Gold Medallion Members traveling on Delta flights can continue to enjoy access to TIAT Lounge and TIAT Lounge Annex at Haneda Airport (HND) for themselves plus one guest, regardless of the cabin of service they are traveling in, until October 31, 2017. Just show your Delta same-day boarding pass* to enter both lounges.
Delta Sky Club® members can also continue to enjoy lounge access during this time, even when traveling on non-Delta flights. Members with an Executive Membership can enjoy access for themselves and up to two guests per visit. Just show your Delta Sky Club membership card and same-day boarding pass to enter both lounges.
*To gain entry, boarding pass must display SkyMiles number.
Now traveling with your companion is even better. Starting April 6, 2017, companions traveling with Medallion Members will be eligible for Complimentary Upgrades not only on paid tickets but Award Tickets, Miles + Cash tickets, and Pay with Miles tickets. Companions traveling with a Delta SkyMiles Credit Card Member on a SkyMiles Companion Certificate will also be eligible for Complimentary Upgrades.
Here’s what Medallion Members need to know:
A Medallion Member and a traveling companion may both enjoy a Complimentary Upgrade to First Class, Business Class or Delta Comfort+® when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member or a Medallion Member in the same reservation.
Complimentary Companion Upgrades must be requested at delta.com during the booking process, afterwards in My Trips, or during check-in prior to departure.
To easily update your upgrade request preferences for an individual flight through My Trips:
For more information, please visit Complimentary Upgrades.
Effective April 1, 2017, Diamond, Platinum and Gold Medallion Members have access to GOL+ Conforto seats on GOL international flights to and from Brazil. GOL+ Conforto seats offer additional legroom and dedicated carry-on space.
As a reminder, Diamond, Platinum and Gold Medallion Members already have access to GOL+ Conforto seats on intra-Brazil GOL flights. Learn about earning miles with GOL.
GOL+ Conforto seat access is subject to availability.
Service between DCA-LAX and new service between BOS-SFO, which begins June 8, 2017, will offer Delta One® instead of First Class. This includes flat-bed seats with Westin Heavenly In-Flight bedding, chef-curated meals served on Alessi serviceware, amenity kits, a dedicated cabin and flight attendant, Premium Boarding, Sky Club access and more.
Diamond and Platinum Medallion Members can use Upgrade Certificates, available through Choice Benefits, on flights between DCA-LAX and BOS-SFO for upgrades into Delta One. Global Upgrade Certificates are available to Diamond Medallion Members only. Regional Upgrade Certificates are available to both Diamond and Platinum Medallion Members. Please visit Upgrade Certificates to learn more.
Medallion Members will be eligible for Complimentary Upgrades to Delta Comfort+®, but not to our Delta One cabin, on flights between DCA and LAX and between BOS and SFO. Please visit Complimentary Upgrades to learn more.
Starting March 15, 2017, the same-day confirmed fee and same-day standby fee will increase from $50 to $75 for Delta travelers, including Silver Medallion® Members.
Diamond, Platinum and Gold Medallion Members will continue to enjoy waived same-day change fees as a part of their Medallion Benefits.
As our most loyal Members, Choice Benefits enable you to customize your benefits by what matters most to you. We’ve listened to your feedback and made some exciting changes that offer you even more flexibility to fit your needs.
WHAT’S NEW AND IMPROVED:
Starting February 1, 2017 for both 2017 and 2018 Medallion Year Choice Benefit Selections:
Starting February 1, 2017 for 2018 Medallion Year Choice Benefit Selections Only:
These changes offer a large number of our Members who have other means to enter Delta Sky Club, such as the Delta Reserve Credit Card from American Express, the opportunity for an additional Choice Benefit selection to get the most of their Status. And don’t worry - Diamond Medallion Members who want access to Delta Sky Club can enjoy that same benefit just like before by selecting it via Choice Benefits.