Elevate Your Status Frequently Asked Questions

Below are answers to some of the most frequently asked questions about our Elevate Your Status offer.

Elevate Your Status is a limited time online offer that allows eligible SkyMiles Members to purchase a bundle of Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs - U.S. based Members only) that will apply toward their 2018 Medallion Status. Dollars spent toward the bundled purchase of MQMs and MQSs will be credited as MQDs.

Go to the Elevate Your Status homepage opens in a new window and login. When prompted, select the bundle option you would like to purchase for your SkyMiles account from the drop down menu. Then complete the purchase information and finish your transaction.

  • All Platinum, Gold and Silver Medallion Members are eligible for Elevate Your Status, unless they received complimentary Status for a Tier above the Tier they earned Status for. For example, if a Member is given complimentary Gold Medallion Status, but earned Silver Medallion Status through the published requirements, he or she is ineligible for Elevate Your Status.
  • General SkyMiles Members must be within range to reach Silver Medallion Status by purchasing the maximum bundle of MQMs, MQSs and MQDs, in order to be eligible to participate. For example, if a Member only has 14,000 MQMs, he or she will not be eligible because the maximum amount of MQMs that can be earned through Elevate Your Status is 10,000 and the MQMs requirement for Silver Medallion Status is 25,000.
  • As a reminder, Diamond Medallion Members are ineligible for Elevate Your Status because Diamond Medallion Members have already reached the highest Tier of Medallion Status.

Purchased bundles may only be applied to SkyMiles accounts that have been established for at least 10 days and have earned at least one mile since enrolling in SkyMiles.

You may buy up to 10,000 MQMs and 15 MQSs for your SkyMiles account for the 2018 Medallion year. The dollars spent toward your bundled purchase of MQMs and MQSs will be credited as MQDs in your SkyMiles account for the 2018 Medallion year.

The prices for purchasing MQMs/MQSs will vary and generally align with the benefits of each Medallion Tier. Therefore, for example, the price a Member pays to purchase a bundle toward Silver Medallion Status will be different than the bundle needed to reach Gold Medallion Status. In order to see the prices available to you, login with your SkyMiles account information and proceed to Step 1.

Standard transaction terms are documented on the Elevate Your Status purchase page opens in a new window once you log in with your SkyMiles account. Once a bundle purchase is requested and the credit card is charged, MQMs, MQSs and MQDs amounts are non-refundable.

Purchased MQMs/MQSs will post to your 2017 balance and apply toward your 2018 Medallion Status. Dollars spent toward the bundle you purchased will be credited as MQDs, which will post to your 2017 MQD balance and apply toward your 2018 Medallion Status. If applicable, Million Miler Status and Medallion Status will be updated within 24 hours of your bundle purchase.

Keep in mind that Rollover MQMs is a benefit available to Medallion Members only. Members who do not achieve any Tier of earned Medallion Status through the published requirements are ineligible for rollover MQMs. MQSs and MQDs do not roll over.

No. Purchased MQMs/MQSs/MQDs will post to your 2017 Medallion qualification balances. They do not count towards your SkyMiles mileage balance.

Yes, the Elevate Your Status offer is available to eligible SkyMiles Members worldwide. The transaction will be processed in U.S. dollars. The MQD requirement for Medallion Status applies to U.S.-based Members only.

The MQD requirement for Medallion Status only applies to Members with a primary residence in the United States (50 states and the District of Columbia). If you are not a U.S.-based Member, you can still purchase a bundle, but you will not see MQDs reflected in your account.

Your order is protected and personal information is treated confidentially in accordance with our Terms of Use & Privacy.

For additional questions or assistance completing an Elevate Your Status transaction, please contact a SkyMiles representative opens in a new window.

The prices for purchasing MQMs/MQSs align with the benefits of each Medallion Tier. Therefore, for example, the price a Member pays to purchase a bundle toward Silver Medallion Status in 2018 will be different than the price to reach Gold Medallion Status in 2018. Two Members who are currently at the same Status Tier for their 2017 Status may be qualifying toward different Status Tiers for 2018, so they may see different prices.

All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits. To review the rules, please visit Membership Guide & Program Rules opens in a new window. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Award Seats and Complimentary Upgrades are limited and may not be available on all flights or in all markets. Offers void where prohibited by law. Other restrictions may apply.