Program Resources
SkyMiles News & Updates

Our number one priority is listening to your feedback every day and continuing to improve so that we can offer the best loyalty program for our Members. Anytime we have news to share, you can find it here. To make sure you’re always receiving the latest info, be sure to update your preference to opt into emails in My Profile.

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The Latest News for All SkyMiles Members



The reimagined delta.com My Profile offers Members a platform to easily access their Account Preferences, Personal Details, Certificates and more all in one place. With this update, My Wallet on delta.com has been removed, but My Wallet is still available in the Fly Delta app. 

What to know about the new My Profile on delta.com:

When using the Fly Delta app, you can still find your drink vouchers, Delta Sky Club Guest Passes and SkyMiles and Delta Sky Club digital Membership cards in My Wallet. 

We are excited to introduce the new My Profile as we continuously work to improve our Members’ experience, whether that is in the air when you are ready to travel again or on delta.com. Explore My Profile now. 

*If you’d like to print your digital SkyMiles or Delta Sky Club Membership card, you may print a physical copy via My SkyMiles on delta.com. 

Knowing that many SkyMiles Experiences events have been postponed or cancelled due to the coronavirus, we are excited to bring SkyMiles Experiences to you – virtually.

Always wanted to learn how to cook with a celebrity chef, enjoy an acoustic living room performance or experience a wine tasting with a sommelier? Explore these new virtual options in the comfort of your own home on SkyMiles Experiences.

SkyMiles Experiences allows SkyMiles Members to bid their miles on one-of-a-kind, exclusive experiences that only miles can buy.

As we continue to navigate this unprecedented pandemic, our commitment remains to you. 

That’s why, when you’re ready to fly again, we want to ensure that you continue to enjoy and experience the travel and benefits you know and love. Knowing that COVID-19 has impacted travel for many, we extended 2020 Medallion Status an additional year through January 31, 2022; and all Medallion Qualification Miles (MQMs) from 2020 will roll over into 2021 - an industry leading move.

Not only has your Status been extended, but we extended other program benefits, select Delta SkyMiles ® American Express Card benefits and Delta Sky Club Memberships. All Members should see an extension in their account.

Whether you are a Medallion Member, Delta SkyMiles® American Express Card Member or loyal SkyMiles® Member, when you’re ready to fly again, here’s what you can expect: 

Medallion Members

  • A full-year extension has been added to your current Medallion Status through January 31, 2022. Diamond and Platinum Medallion Members will be able to select Choice Benefits beginning February 1, 2021 as part of the extension. 
  • All current Delta 360°TM Members will be able to enjoy their exclusive membership in our annual, invite-only program for an additional year through January 31, 2022. 
  • All unused Medallion drink vouchers have been extended six months from their expiration date. 

Delta Sky Club Individual and Executive Memberships with an expiration of March 1, 2020 or later received six additional months of Club access, beyond their expiration date. 

Delta SkyMiles American Express Card Members

If you have one of the following in  My Wallet  that was in the wallet as of April 5, 2020 or has expired since March 1, 2020, we extended the expiration dates to give you additional time to enjoy your benefits:

  • Delta SkyMiles Gold Card Members who have earned a $100 Delta Flight Credit received a six-month extension beyond their current expiration date. 
  • Delta SkyMiles Platinum and Reserve Card Members  with Companion Certificates with an original expiration date between March 1 and June 30, 2020, can use them to book and fly by December 31, 2020. Certificates that expire between July 1, 2020, and April 1, 2021, received an additional six months after the original expiration date. 
  • Delta SkyMiles Reserve Card Members also received a six-month extension to use their Delta Sky Club One-Time Guest Passes beyond their original expiration date. 

SkyMiles Members

If you have one of the following in  My Wallet  that was in the wallet as of April 5, 2020 or has expired since March 1, 2020, we extended the expiration dates to give you additional time to enjoy your benefits:

  • A six-month extension on eligible Global and Regional Upgrade Certificates and $200 Delta Travel Vouchers selected as Choice Benefits. 
  • SkyMiles Select Members received a six-month extension to the Priority Boarding benefit and any unused drink vouchers. 

If you are enrolled in a challenge or promotion to earn Medallion Status, such as Reclaim My Status, Status Match Challenge, or a promotion offered through your employer, you’ll be allowed to start again at a later date if you missed out on achieving the requirements the first time. We’ll be contacting you with next steps in the coming weeks. 

We are continuously monitoring how coronavirus impacts travel and will make additional adjustments to support your needs as the pandemic evolves.  

Learn more about all of these changes, including any ongoing updates.  

CLEAR helps customers speed through security with the touch of a finger or blink of an eye and is now available at St. Louis Lambert International Airport (STL) T1, O’Hare International Airport (ORD) T2, Birmingham-Shuttlesworth International Airport (BHM) and Cincinnati/Northern Kentucky International Airport (CVG). 33 airports now offer CLEAR security lanes, including Atlanta (ATL), Boston (BOS), Detroit (DTW), Los Angeles (LAX), Minneapolis (MSP), New York (JFK T2 & T4 and LGA), Salt Lake City (SLC) and Seattle (SEA).  See the full list of locations.

As a reminder, SkyMiles Members receive preferred rates on CLEAR memberships:

  • Diamond Medallion Members: Complimentary annual membership ($179 annual savings)
  • Platinum, Gold and Silver Medallion Members: $109 annual membership ($70 annual savings)
  • Delta SkyMiles Credit Card Members: $109 annual membership ($70 annual savings)
  • General SkyMiles Members: $119 annual membership ($60 annual savings)

Enroll in CLEAR today

All SkyMiles program rules apply. Visit Membership Guide & Program Rules for SkyMiles preferred rate offer terms.

All CLEAR terms and conditions apply and are available at www.clearme.com

On April 1, 2020, Delta and GOL will be ending their airline partnership. Here is what Members can expect as changes go into effect in the coming weeks: 

Beginning on April 1, 2020:

  • Earning miles: SkyMiles Members will no longer be able to earn miles, Medallion Qualification Miles (MQMs), Medallion Qualification Dollars (MQDs) or Medallion Qualification Segments (MQSs) on GOL flights booked on or after April 1, 2020. Only Members who booked their GOL flight on or before March 31, 2020 will still be able to earn miles, MQMs, MQSs or MQDs1, Go to footer note.
  • Using miles: SkyMiles Members will no longer be able to redeem their miles for Award Travel on GOL on or after April 1, 2020. Only Members who booked their Award Travel on GOL on or before March 31, 2020 will still be able to use their Award ticket. For these Members, Award Travel tickets will be valid for 1 year from the date of issue. 

Beginning on May 1, 2020: 

Medallion Members will no longer receive elite benefits on GOL. The following benefits will be available to eligible Medallion Members on flights through April 30th, 2020: 

  • Priority Check-In, Waived Baggage Fees, Lounge Access2, Go to footer note, Priority Boarding, Preferred Seats, Upgrade to GOL + Conforto Seats, Priority Security, Priority Bag Drop

Thank you for your patience as our partnership with GOL comes to an end, and we look forward to continuing to build our new partnership with LATAM in the Americas. Explore what you can look forward to on your future South America travels here

1Miles, MQMs, MQSs, and MQDs will be credited automatically for Members that included their SkyMiles number in their G3 flight reservation. Members who didn’t provide their SkyMiles number in their reservation may request mileage credit after travel is complete at Request Mileage Credit. Members with a non-Delta issued ticket might be required to provide a copy of their boarding pass/E-Ticket receipt showing date of issuance.

2 Eligible Rio de Janeiro International Airport (GIG) and São Paulo International Airport (GRU) customers, including Delta One customers, will receive access to GOL Lounges through April 30th, 2020.

Beginning April 1, 2020, SkyMiles Members will enjoy a new way to earn and use miles when traveling on Delta’s newest Core Global Airline Partner, LATAM. Here is what you can expect: 

  • Earn miles on all LATAM flights 
  • Use miles to book Award Travel on any LATAM flight

In addition, in the coming months, Medallion Members can expect updates on elite benefits when flying on LATAM. 

We are thrilled to begin this journey with LATAM, carrying more passengers between North and South America than any other partnership and creating a more seamless travel experience for our Members while doing so. 

Learn more about the new Delta and LATAM airline partnership. 

The reimagined Delta SkyMiles® American Express Cards are now available with new travel benefits, more ways to earn miles for consumers and business owners, and a new look and feel.

Existing Card Members will automatically receive these benefits starting January 30.  For more information on new benefits, please visit www.delta.com/amex.

Each card in the portfolio is also debuting a sleek, new design. And, the Delta SkyMiles Platinum and Reserve American Express Cards will now be made from metal – for the first time ever.

To celebrate the reimagined Cards, eligible new Card Members who apply from January 30 through April 1 can receive an incredible welcome offer*, up to 100,000 miles, depending on the Card. For more information on these offers, please visit www.delta.com/amex.

*Welcome offer not available to Card Members who have or have had current or prior versions of the Card they apply for. Welcome offer not available to Card Members who apply for the Blue Card and have had any of the Consumer Delta Cards open in the past 90 days.

Beginning on flights on or after January 1, 2020, SkyMiles Members will no longer earn miles on China Southern flights that are marketed1, Go to footer note or operated1, Go to footer note by SkyTeam partner airlines. SkyMiles Members flying with China Southern will continue earning miles only on the following flights: 

  • China Southern-marketed/China Southern-operated
  • Delta-marketed/China Southern-operated 
  • China Southern-marketed/Delta-operated

These changes are due to China Southern’s exit from the SkyTeam Airline Alliance on January 1, 2019. China Southern will continue to be a Delta Global Airline Partner and Medallion Member’s benefits on China Southern will not change.

Learn more about how to earn miles on China Southern and our other partner airlines.

1 How do I know if a flight is marketed or operated by Delta or a partner?

  • The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and CZ238 is marketed by China Southern. 
  • The operating carrier for a flight indicates which airline flies the plane. For example, a China Southern-operated flight means the flight will be on a China Southern aircraft.

Through February 29th, 2020, eligible Members that are close to achieving Diamond, Platinum, Gold or Silver Medallion Status for the 2020 Medallion Year can reach that next Medallion Tier by participating in Elevate Your Status.

Elevate Your Status allows Members to purchase a bundle of Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs – U.S.-based Members only) in order to achieve the next Tier of Medallion Status.

All Tiers of Medallion Status include:

How Elevate Your Status works:

  • Members should know their current MQM, MQS and MQD balance before purchasing a bundle. If you need to check your balance, go to My SkyMiles or the SkyMiles section of the Fly Delta app.
  • Eligible Members can visit delta.com/elevateyourstatus and log in to participate.
  • Click “Purchase Now” to go through the easy steps to complete your transaction.
  • Once you’ve completed your transaction, the MQMs, MQSs and MQDs will be added to your 2019 balance and apply towards your 2020 Medallion Status within 24 hours. Please be sure to select a bundle that gives you enough MQMs, MQSs and MQDs to reach the next Tier of Status.

Who is eligible:

  • All Platinum, Gold and Silver Medallion Members are eligible for Elevate Your Status, unless they received complimentary Status for a Tier above the Tier they earned Status for. For example, if a Member is given complimentary Gold Medallion Status, but earned Silver Medallion Status through the published requirements, he or she is ineligible for Elevate Your Status.
  • General SkyMiles Members must be within range to reach Silver Medallion Status by purchasing the maximum bundle of MQMs, MQSs and MQDs, in order to be eligible to participate. For example, if a Member only has 12,000 MQMs, he or she will not be eligible because the maximum amount of MQMs that can be earned through Elevate Your Status is 12,500 and the MQMs requirement for Silver Medallion Status is 25,000.
  • As a reminder, Diamond Medallion Members are ineligible for Elevate Your Status because Diamond Medallion Members have already reached the highest Tier of Medallion Status.

If you still have travel planned for 2019 and you’re not sure which bundle of MQMs/MQSs you might need, don’t worry! This offer lasts until February 29, 2020, so you can wait to purchase your bundle until you know your 2019 balance.

Have additional questions about Elevate Your Status? Visit our Elevate Your Status FAQs page to learn more.

SkyMiles Members can now use their miles for Award Tickets in Basic Economy in the United States, Canada and select Latin America & the Caribbean flights where Basic Economy is already available for purchase with money. Basic Economy is a value-driven option for Members who require less flexibility when traveling. When you purchase Basic Economy, you will typically enjoy our lowest fare, but please keep in mind you will not be eligible for:

  • Advanced seat assignments
  • Paid or Complimentary Upgrades
  • Paid or Complimentary Preferred Seats
  • Voluntary changes (including same-day standby confirmed or same-day standby travel changes), cancellations or refunds outside of the 24-Hr Risk Free Cancellation period, regardless of Medallion® Status

Medallion Members will continue to enjoy their free baggage benefits and priority boarding based on their Medallion Tier. Eligible SkyMiles Credit Card Members will continue to enjoy their First Checked Bag Free benefits and Main Cabin 1 Priority Boarding.

Explore all of the ways Members can use miles.

For the third year in a row, SkyMiles has been named a Best Travel Rewards Program, opens in a new window by U.S. News & World Report for 2019-2020.

Our best Members deserve the best, and we look forward to continuing to elevate SkyMiles to be a leading loyalty program in the coming year.

Not a SkyMiles Member yet? Join for free today to become a Member of a Best Travel Rewards Program and start earning miles that don’t expire that can take you on your next dream getaway.

All SkyMiles® Program rules apply: delta.com/memberguide.

Starting June 3, 2019, Delta and Ticketmaster are teaming up to offer SkyMiles Members more ways to earn miles. Now SkyMiles Members can earn miles on Ticketmaster purchases for events in the U.S. and Canada. To celebrate the launch of this partnership, SkyMiles Members will enjoy Triple Miles, equivalent to 3 miles per dollar* spent on eligible purchases through August 31, 2019.

Members can take advantage of this exclusive partnership by visiting delta.com/ticketmaster prior to every ticket purchase.

Through the partnership, SkyMiles Member benefits offered with Ticketmaster include:

  • Unlimited mileage earning on eligible ticket purchases
  • Introductory launch offer of three miles per $1* spent on eligible ticket purchases from June 3, 2019 through August 31, 2019

 

SkyMiles Members can expect more choices and more miles whether it’s for events, rides, stays and more with our SkyMiles partners like Ticketmaster, Lyft, Airbnb and many more.

VISIT DELTA.COM/TICKETMASTER TO START EARNING

* Taxes, facility, service, parking, insurance and other fees are excluded from mileage credit. Terms and Conditions, opens in a new window apply and are available at delta.com/ticketmaster.

We understand that life is always changing, and sometimes major changes can pause your ability to travel. We always want to be here for you. That’s why we’ve created Reclaim My Status. This new Medallion Benefit helps you return to Status when life slows down your travel so that you can continue to experience the Medallion difference.

If you have lost your Medallion Status for a reason such as parental leave, illness, injury, a job change, or school, and are ready to start traveling again, you can request to enroll in Reclaim My Status.

Upon approval, you will immediately be given three months of the complimentary Medallion Status you previously had. To extend your Status beyond three months, you must meet the minimum travel and spend thresholds for your Status. Once you meet the thresholds, you’ll get Status for the remainder of this Medallion year, plus the entire following Medallion Year!

Learn more about Reclaim My Status and hear stories from your fellow Medallion Members that helped inspire this new benefit.

SkyMiles Members can no longer book Award Travel with Jet Airways as all Jet Airways domestic and international operations have been suspended.

A waiver was issued, in conjunction with Air France and KLM, allowing customers currently ticketed to India to change flights without penalty.

If you have recently flown on Jet Airways, you will still earn the miles for the past flight(s) according to the Jet Airways mileage earn chart . Please note some partner airline flights may take up to 7 days to post, but if the miles have not been credited to your SkyMiles account, you can request miles for your past Jet Airways flight here.

Please call Reservations at (800)-221-1212 if further assistance is needed.

Delta SkyMiles Members without an existing CLEAR membership who enroll in CLEAR on or after April 5, 2019 will be offered the preferred rates below:

  • Diamond Medallion Members: Complimentary annual membership ($179 annual savings)
  • Platinum, Gold and Silver Medallion Members: $109 annual membership ($70 annual savings)
  • Delta SkyMiles Credit Card Members: $109 annual membership ($70 annual savings)
  • General SkyMiles Members: $119 annual membership ($60 annual savings)

Annual pricing for all Members who enrolled in CLEAR prior to April 5, 2019 will continue to be:

  • Diamond Medallion Members: Complimentary annual membership ($179 annual savings)
  • Platinum, Gold and Silver Medallion Members: $79 annual membership ($100 annual savings)
  • Delta SkyMiles Credit Card Members: $79 annual membership ($100 annual savings)
  • General SkyMiles Members: $99 annual membership ($80 annual savings)

If you are already a Delta SkyMiles Member who enrolled in CLEAR prior to April 5, 2019, you will continue to retain your current rate upon annual renewal if your SkyMiles program Status remains the same. Additionally, if your program Status changes at any point, but you had a CLEAR membership prior to April 5, 2019, you will still have access to the previous pricing structure.

For example, if you are a Silver Medallion Member who enrolled in CLEAR on August 5, 2018, when your membership is up for renewal on August 5, 2019, you will still be offered the $79 annual rate. If on February 1, 2020, you no longer have Silver Medallion Status and become a General Member, you will be offered the $99 rate when your membership is up for renewal on August 5, 2020, if at that time you are a General Member. Because you first enrolled in CLEAR prior to April 5, 2019, you would be offered the $99 annual rate for General Members instead of the $119 annual rate for General Members.

Enroll in CLEAR today to speed through security with the touch of a finger or blink of an eye.

All SkyMiles program rules apply. Visit Membership Guide & Program Rules for SkyMiles preferred rate offer terms.
All CLEAR terms and conditions apply and are available at www.clearme.com, opens in a new window

New to the SkyMiles Program or not a Member yet? Not only will you earn miles on all future flights, but you can now get miles for your flight activity from the last 9 months. Don’t leave your miles behind, and start living the #SkyMilesLife now by requesting your miles for past flights here.

If you’re not a Member yet, join now to earn miles that don’t expire, and use the miles from your past flights over the last 9 months to book your next vacation.

Terms and exclusions apply. All SkyMiles program rules apply. To review the rules, please visit delta.com/memberguide. Other restrictions may apply. Offers, prices, rules and benefits subject to change without notice. By tagging your photos using #SkyMilesLife, you retain your rights to your photograph; however, you grant Delta Air Lines (and those they authorize) a royalty-free, worldwide, perpetual, nonexclusive license to publicly display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or later developed, for any purpose, including, but not limited to, advertising and promotion on www.delta.com and commercial products, including but not limited to #SkyMilesLife publications. Full terms available at deltaskymileslife.com.

In December, we announced that Members could upgrade their seat with miles on delta.com after they’ve purchased a ticket, and now they can do it on-the-go using the Fly Delta app.

Here’s how to upgrade with miles on a flight you’ve already booked:

  1. Find your reservation in My Trips at delta.com or the Fly Delta app (make sure you’ve downloaded the latest version of the Fly Delta app)*
  2. If an upgrade with miles is available for your flight, you’ll see a banner showing the price to upgrade
  3. Select the button next to the price in miles
  4. Click ‘Select Seats’ to be taken to the seat map and confirm your upgrade

Learn more about different ways to upgrade your next trip.

*Available to all Apple users in the App Store now. The newest version of the Fly Delta app will roll out to Android users in the Google Play store over the next 7 days and be available to all Android users by February 13, 2019.

The newest addition of Delta Travel Stickers, SkyMiles badge stickers, are now available for iOS users. Show off your current Delta SkyMiles Status by updating your Fly Delta app, opens in a new window, and the sticker pack will automatically be available for use in your iMessage app drawer.

Whether you’re a SkyMiles Member or a Diamond Medallion® Member, your messages can now be personalized. Drag and drop your new SkyMiles badge stickers in a standalone message or to an existing message or image already sent to see your message (or Status) come to life.

Start living the #SkyMilesLife with your newest SkyMiles badge stickers today!

By tagging your photos using #SkyMilesLife, you retain your rights to your photograph; however, you grant Delta Air Lines (and those they authorize) a royalty-free, worldwide, perpetual, nonexclusive license to publicly display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or later developed, for any purpose, including, but not limited to, advertising and promotion on www.delta.com and commercial products, including but not limited to #SkyMilesLife publications. Full terms available at deltaskymileslife.com.

It’s here! You can now use miles to upgrade your seat at delta.com after booking a flight, making it easier than ever before to treat yourself to that upgrade without having to call Reservations.

Here’s how to upgrade with miles on a flight you’ve already booked:

  1. Find your reservation in My Trips at delta.com
  2. If an upgrade with miles is available for your flight, you’ll see a banner above your flight information showing the price to upgrade
  3. Select the button next to the price in miles
  4. Click ‘Select Seats’ to be taken to the seat map and confirm your upgrade

Be on the lookout for more new ways to use your miles coming in 2019, including being able to upgrade your seat with miles in the Fly Delta app.

Learn more about different ways to upgrade your next trip.

For the second year in a row, SkyMiles has been named a Best Travel Rewards Program, opens in a new window by U.S. News & World Report for 2018-2019.

Our best Members deserve the best, and we look forward to continuing to elevate SkyMiles to be a leading loyalty program.

Want to live the #SkyMilesLife? Check out our new trip planning tool to get inspired to plan your next adventure.

The Crossover RewardsTM program between SkyMiles® and Starwood Preferred Guest® (SPG®) is ending on July 15, 2018.

Members who have linked their SPG and SkyMiles accounts can continue to receive reciprocal benefits before the program ends on July 15, 2018.

After July 15, 2018, SkyMiles Members can choose to earn miles on stays by selecting miles as their preferred currency or convert SPG points to miles.

We know that you want get the most for your miles, so we’ve made it easy for you to shop the latest deals:

  1. Visit our SkyMiles Deals page
  2. Browse deals on quick weekend getaways or trips across the globe
  3. Book your next adventure with miles

Be sure to check back every week for new routes – we’re constantly adding more Award Travel deals.

For travel on or after May 1, 2018, SkyMiles Members will receive improved earning and flying benefits when traveling with Korean Air. Members will be able to:

  • Earn more miles on Korean Air-marketed* flights.
  • Earn Medallion Qualification Miles (MQMs) and Medallion Qualification Dollars (MQDs) on Korean Air-marketed flights.
  • Use Global Upgrade Certificates on Delta-marketed, Korean Air-operated** flights. Global Upgrade Certificates are only available to Diamond Medallion Members through Choice Benefits, a Delta exclusive.

When flying with Korean Air, these improvements allow Members to earn more miles, reach Medallion Status faster, and enjoy new options to upgrade their seat. Learn more about Delta and Korean Air’s partnership.

* The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and KE35 is marketed by Korean Air.

**The operating carrier for a flight indicates which airline flies the plane. For example, a Korean Air-operated flight means the flight will be on Korean Air aircraft.

On April 16, 2018, Marriott announced several changes to the Starwood Preferred Guest® (SPG®) program, and Marriot Rewards.

Crossover RewardsTM

  • Crossover RewardsTM will continue through July 15, 2018, with all current benefits being honored through that date. We expect to have more to share on this program before July 15. SPG hotel bookings for stays with a check-out date after July 15, 2018 will not be eligible for earning miles or hotel benefits under the Crossover RewardsTM program.
    • Earning miles on SPG stays through Crossover RewardsTM: Medallion® Members can continue to earn one bonus mile (in addition to Starpoints®) for every dollar spent on eligible room rates at over 1,100 Starwood hotels and resorts in the SPG program for stays completed by July 15, 2018, regardless of booking date.
    • Hotel Benefits on SPG stays through Crossover RewardsTM: Diamond and Platinum Medallion® Members can continue to enjoy benefits for stays completed by July 15, 2018, regardless of booking date:
      • 4pm late checkout
      • Access to the SPG elite check-in line
      • Complimentary in-room Internet access
      • Upgrades to enhanced rooms at check-in
  • Visit the Crossover Rewards FAQs to learn more

SPG and Marriott Rewards

  • Starting in August 2018, SPG and Marriott Rewards will implement a new structure for earning airline miles on stays and converting points to miles.
  • In the meantime, SkyMiles Members who have elected to earn miles instead of hotel points on eligible SPG and/or Marriott stays can continue to do so under the existing earning structures. Plus, SkyMiles Members can also continue to convert hotel points to miles under the existing conversion structures. Learn More on how to set up your earning preferences to earn miles with SPG.

Learn more, opens in a new window about all upcoming changes to SPG and Marriott Rewards.

We remain committed to ensuring that SkyMiles Members enjoy a rewarding loyalty program. From earning miles with more than thirty non-air partners, including top-rated global travel brands and everyday activities, to our more than twenty airline partners—we are constantly working to improve your SkyMiles experience and find new ways for you to earn miles. For a complete list of ways to earn miles, including opportunities to earn with our partners, visit delta.com/earnmiles.

Delta currently offers third-party business lounge access to Delta One® travelers in over 30 countries worldwide. To streamline our lounge access policy with current product offerings, the following changes to third-party business lounge access go into effect on April 1, 2018:

  • Flights to Reykjavik, IS (KEF) and Shannon, IE (SNN) will feature the Delta Premium Select cabin experience in place of Delta One. Thus, access to the lounges in KEF and SNN will be discontinued for all Delta customers. 
  • Access to lounges in Bogota, CO (BOG) and Quito, EC (UIO) will be discontinued as the Delta One cabin experience is not offered in those markets.
  • Delta Diamond and Platinum Medallion Members traveling in the Main Cabin of the Virgin Atlantic-operated flight between Manchester (MAN) and Atlanta (ATL) will no longer receive complimentary access to the Escape Lounge at Manchester Airport. Customers traveling in the Upper Class cabin will continue to receive complimentary access to the Escape Lounge. 

Learn more about access to SkyTeam Partner and third-party business lounges. 

On January 8, SkyMiles partner, Hilton, announced changes to its Honors loyalty program that impact all airlines partners. Starting April 1, 2018, Hilton will remove their Double Dip Earning Style. This means that moving forward, SkyMiles Members will not be able to earn miles for stays at any hotel in the Hilton portfolio.

Your miles earned to-date through the Hilton Honors program will not be affected, and you can continue to earn miles for qualifying Hilton stays completed through March 31, 2018. Stays completed on or after April 1, 2018 will not be eligible to earn miles regardless of booking date or check-in date. Learn more details about the Hilton Honors program changes, opens in a new window.

We remain committed to ensuring that SkyMiles Members enjoy a rewarding loyalty program. From earning miles with more than thirty non-air partners, including top-rated global travel brands and everyday activities, to twenty-six airline partners - we are constantly working to improve your SkyMiles experience and find new ways for you to earn miles. For a complete list of ways to earn miles, including opportunities to earn with our partners, visit Earn Miles.

Beginning January 1st, 2018, the SkyMiles Medallion Status Match Challenge will now include a spending requirement for U.S.-based Members to better mirror the flying and spending requirements to reach Medallion Status. In addition to the Medallion Qualification Miles (MQMs) and Medallion Qualification Segments (MQSs) requirements that already exist for the Status Match Challenge, U.S.-based Members must also earn Medallion Qualification Dollars (MQDs) or the MQD Waiver.

 
Recent Medallion Member Updates


On June 10, we will be reinstating advanced, automatic Medallion® Complimentary Upgrades for Delta One® (within the U.S. 50), First Class and Delta Comfort+®, which were previously temporarily being managed at the gate.

Medallion Members will be cleared for Complimentary Upgrades based on their designated clearance window in priority order  based on availability and other measures – like blocking middle seats and capping seats in every cabin  – we have implemented to make space for safer travel onboard to ensure the safety of our customers and employees. 

Now more than ever, we appreciate your loyalty and for continuing to trust us with your travel. Know that our commitment remains to keeping you, and our crew, safe.

Learn more about how Delta is making space onboard . 

As a Medallion® Member, your health and safety are our highest priority. That is why we are temporarily pausing automatic, advance Medallion Complimentary Upgrades beginning Monday, April 13th through June 30th, 2020. During this time, Complimentary Upgrades will still be processed at the gate in priority order. That way, gate agents can determine how to best seat customers while considering social distancing and aircraft weight and balance restrictions. 

Additionally, our boarding process has been temporarily modified and you will be invited to board by row, starting from the rear of the aircraft forward. If you are seated in Delta One® or First Class or you are a Diamond Medallion Member, you are welcome to board at any point during the temporary boarding process change.  

Here’s important things to know about these temporary changes:

  • Both of these temporary changes are currently planned to run until June 30, 2020. At that time, we’ll evaluate if an extension is needed based on the current environment.
  • This applies to Complimentary Upgrades to Delta Comfort+, First Class, and US domestic Delta One. As a reminder, there are no Complimentary Upgrades to Delta Premium Select or international Delta One.
  • Medallion Members will also not be able to select Complimentary Upgrades themselves in the seat map. Upgrades will only be processed by gate agents prior to boarding based on availability and the temporary changes we have implemented to make space for safer travel. 
  • While the temporary Complementary Upgrade policy is active, Diamond and Platinum Medallion Members booking flights that depart after June 30, 2020 will not have the ability to immediately upgrade into Delta Comfort+ shortly after booking. Once the social distancing policy has ended and automatic Complimentary Upgrades are reinstated, all Members that were eligible for immediate Delta Comfort+ Complimentary Upgrades for future flights will be cleared in priority order, subject to availability.  
  • The temporary Complimentary Upgrade change does not impact Upgrade Certificates. Global and Regional Upgrade Certificates, available to Medallion Members through Choice Benefits, will still be processed as they normally are. Waitlisted Global and Regional Upgrade Certificates will still be cleared at a higher priority than Complimentary Upgrades at the gate. View more on the clearance process for Upgrade Certificates here, opens in a new window.
  • Nothing is changing with the Preferred Seats policy at this time. Preferred Seats may still be selected by Medallion Members at booking, subject to availability. 

Now more than ever, we appreciate your loyalty and for continuing to trust us with your travel. Thank you for your understanding, and know that our commitment remains to keeping you, and our crew, safe.

Go beyond the flight and save on your next trip. Delta Vacations is now giving Medallion Members up to $350 off a specially designed vacation package. This offer is available to you as an exclusive benefit throughout the Medallion year.

After selecting a Delta Vacations package, the savings will be applied prior to choosing to pay with money or miles. As Members, you can still use miles toward the cost of your vacation and earn bonus miles on more than just your flight.  

Learn more about this exciting offer and book your next vacation here.

Global Upgrade Certificates, available exclusively for Diamond Medallion Members, are now available for use on Delta-marketed1, Virgin Australia operated-flights for upgrades into Virgin Australia’s Premium Economy2  or Business Class.

Global Upgrade Certificates with Virgin Australia are valid on one-way travel and only one companion per Certificate is eligible for an upgrade per flight. Global Upgrades must be confirmed 24 hours prior to departure and waitlist for a Virgin Australia-operated flight is not available through the Global Upgrade Certificates. 

Medallion Members must contact Delta reservations directly to apply Upgrade Certificates, and upgrades will be subject to availability on Virgin Australia. Miles will be earned based on the price of the original ticket before an upgrade is applied.

1 How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

  • The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and VA238 is marketed by Virgin Australia.
  • Delta-ticketed flights feature ticket numbers that begin with 006. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers. For example, Virgin Australia-ticketed flights feature ticket numbers that begin with 795.
  • The operating carrier for a flight indicates which airline flies the plane. For example, a Virgin Australia-operated flight means the flight will be on a Virgin Australia aircraft.

2Premim Economy upgrades are currently only available on VA’s B777 aircraft with limited availability. 

2019 Rollover Medallion Qualification Miles (MQMs) will begin posting on January 6, 2020 and will be complete by approximately January 10th. For any questions or concerns around your 2019 Rollover MQMs, please reach out to your designated Medallion phone line. 

Learn more about Rollover MQMs, opens in a new window.

You asked, and we listened. As a Medallion Member opted in1, Go to footer note to Delta Comfort+ Complimentary Upgrades, you can now select your Delta Comfort+ Seat Preferences on delta.com or the Fly Delta app for an upcoming flight.

If you are traveling by yourself and you haven’t already been cleared to Delta Comfort+ in your designated clearance window2, Go to footer note, here’s how to select your Delta Comfort+ Complimentary Upgrade Seat Preferences on an upcoming flight:

  1. Find your reservation in My Trips at delta.com or in the Fly Delta app (make sure you’ve downloaded the latest version of the Fly Delta app).
  2. Request a Delta Comfort+ Upgrade and check the “Upgrade Preferences” box.
  3. Then, check both boxes for “Request upgrade” and “Only upgrade if my Seat Preferences are available.”
  4. Select your Preferences: aisle, middle or window.
  5. If you have multiple segments in your trip, click “Apply to All Segments of the Trip" to save your Seat Preferences for each segment.
  6. Confirm your Seat Preferences. Once your Preferences are set, you will be upgraded to Delta Comfort+ for your upcoming flight if your selected Seat Preferences are available.3, Go to footer note

For now, the new Seat Preferences are only available when you are traveling alone on a Delta-operated flight (a flight on a Delta aircraft). In addition, Seat Preferences cannot be updated or changed once checked-in for a flight.

Be on the lookout for future updates as we are continuously working on improvements to create a better upgrade experience for our Medallion Members! 

1. If you’ve never set Upgrade Preferences in your SkyMiles profile before, your settings default to being opted out of automatic upgrades to Delta Comfort+, so make sure you are opted in to enjoy Complimentary Upgrades. Selecting your Delta Comfort+ Seat Preferences won’t change your global settings, and you’ll need to select your Delta Comfort+ Preferences every time you fly.
2. If your upgrade doesn’t clear right away once you are within your designated upgrade clearance window but seats are showing as available in the seat map, you can self-select your upgrade by visiting the seat map and choosing an open seat.
3. While our gate agents do their best to take set Seat Preferences into consideration, in some cases, manual upgrades made by a Delta gate agent may override Seat Preferences within 3 hours prior to the Member’s flight departure.

Upgrade Certificates, which are available exclusively for Diamond and Platinum Medallion Members as a Choice Benefit, may now be used to upgrade on flights that are booked as a part of a Delta Vacations® package.

Go beyond the flight with Delta Vacations and create your ideal getaway including flight, hotel, car rental and more to over 300 destinations. Plus, you can take advantage of an exclusive offer for Medallion Members and save up to $300 on your next booking.

Learn more about using Upgrade Certificates with Delta Vacations.

Terms Apply. 

Effective September 16, 2019, Diamond Medallion Members can now use a Global Upgrade Certificate to upgrade into First Class on Delta-marketed1, Korean Air-operated flights if the original ticket purchased was in Korean Air’s Prestige Class (J fare class).  

This new feature is in addition to Diamond Medallion Members’ current ability to use a Global Upgrade Certificate to upgrade into Korean Air’s Prestige Class if the original ticket purchased was in Korean Air’s Economy Class (Y, B and M fare class).* 

Medallion Members must contact Delta reservations directly to apply Upgrade Certificates and Certificates on Korean Air must be confirmed at least 24 hours prior to departure. Certificates cannot be used to waitlist for a Korean Air flight and upgrades are subject to availability. 

1 How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

  • The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and KE238 is marketed by Korean Air.
  • Delta-ticketed flights feature ticket numbers that begin with 006. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers. For example, Korean Air-ticketed flights feature ticket numbers that begin with 180.
  • The operating carrier for a flight indicates which airline flies the plane. For example, a Korean Air-operated flight means the flight will be on a Korean Air aircraft.

*Please note if you purchase an Economy Class ticket, you will not be able to use two Global Upgrade Certificates to be upgraded into First Class and a Korean Air Prestige Class ticket must be purchased in order to use a Global Upgrade Certificate into Korean Air’s First Class. 

Beginning May 21, 2019, Silver Medallion Members are now eligible to receive Priority Check-In and Priority Boarding when traveling on all Virgin Atlantic-operated* flights. These benefits will allow Silver Medallion Members to check in at the Virgin Atlantic Premium Economy check-in desks and board with Priority Boarding on Virgin Atlantic flights.

As a reminder, as of November 2018, Silver Medallion Members also receive a free checked bag when traveling on all Virgin Atlantic-operated flights. This benefit includes a waived fee for one extra bag over the standard allowance on Virgin Atlantic-operated flights, regardless of the cabin booked.

Learn more about Medallion Benefits on our partner airlines.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, a Virgin Atlantic-operated flight means the flight will be on a Virgin Atlantic aircraft.

Effective February 21, 2019, Global Entry vouchers will no longer be offered as a Choice Benefit option for Diamond and Platinum Medallion® Members.

Diamond Medallion Members may continue to select three of the following Choice Benefit options:

  • Global and Regional Upgrade Certificates
  • Delta Sky Club® Membership
  • 25,000 Bonus miles
  • $200 Travel Voucher
  • $200 Tiffany & Co. Gift Card
  • Gift Gold Medallion Status

Platinum Medallion Members may continue to selection one of the following Choice Benefit options:

  • Regional Upgrade Certificates
  • 20,000 Bonus miles
  • $200 Travel Voucher
  • $200 Tiffany & Co. Gift Card
  • Gift Silver Medallion Status

Learn more about Choice Benefits.

With the kick-off of the 2019 Medallion Year, we’ve made some exciting changes to welcome kits:

  • Based on Member feedback about materials, Diamond Medallion bag tags will be made of a premium metal and luggage connector loops will be made out of a more durable rubber.
  • Members who reach Million Miler Status will now receive additional premium bag tags featuring your highest-achieved Million Miler level. With this change, Million Miler Status will no longer be included on Medallion bag tags.
  • We’ve gone digital! With your membership card at your fingertips 24/7 in the Fly Delta app, Diamond and Platinum welcome kits will no longer include a physical membership card. In addition to the Fly Delta app, you can also print a card from My Wallet at delta.com anytime.

And coming soon:

  • Members who reach Gold or Silver Medallion Status for the 2020 Medallion Year (earned between January 1, 2019 and December 31, 2019) will receive bag tags so you can show off your Medallion Status with pride.

When you re-qualify for your Medallion Tier, or reach a higher Tier, you can expect to receive a welcome kit in the mail within a few weeks, so make sure your delivery address is up to date now. To make changes to your mailing address, visit My Profile.

These bag tags help celebrate just how far you’ve come. We’ll keep doing everything possible so that you experience the Medallion difference every time you travel.

Our Medallion Members see the world like nobody else, so we’re excited to introduce our inaugural Milestone Awards that recognize Medallion Members’ extraordinary travels. See what it took for this year’s winners to achieve their milestones and get inspired to reach milestones of your own in 2019 at DeltaMilestones.com

Beginning this January, boarding groups for Delta flights worldwide will be renamed to reflect the fare purchased. Medallion Members will continue to board in the same groups they do today and will see the new group names reflected on their boarding passes and at the gate.

  • Diamond Medallion Members will receive highest priority boarding in Delta One®/ First Class & Diamond, formerly "Premium"
  • Platinum and Gold Medallion Members will still board with Sky Priority®
  • Silver Medallion Members will still board with Priority Boarding in Main Cabin 1, formerly Zone 1

Delta Comfort+® will now be its own boarding group and will board before Sky Priority. This means that Platinum and Gold Medallion Members seated in the Main Cabin will now board after Delta Comfort+. Medallion Members will continue to receive Unlimited Complimentary Upgrades as a benefit, so if they purchase a Main Cabin fare and are upgraded to different cabin or purchase an upgraded fare, they will board accordingly with that zone.

2018 Diamond and Platinum Medallion Members must select their 2018 Choice Benefits by January 31, 2019. Choice Benefits allow our most loyal Members to experience the Medallion difference by customizing their benefits to best fit their travel needs. Choice Benefit options include:

  • Global and/or Regional Upgrade Certificates
  • Bonus miles for yourself, another SkyMiles Member, or a SkyWish charity of your choice
  • $200 Delta travel voucher or $200 Tiffany & Co. gift card
  • Global Entry application voucher
  • Delta Sky Club® Membership options (Diamond Medallion Members only)
  • Gifting Medallion Status

As a reminder, Delta Sky Club Membership and gifted Medallion Status are valid only through January 31, 2019.

Select Your Choice Benefits

Due to technology updates that will temporarily impact specific Delta aircraft, Medallion Members that book a Main Cabin ticket on the below routes will need to manually select their Complimentary Upgrade to Delta Comfort+ (if available) in the seat map during their normal clearance window.

Medallion Members flying on routes to or from:

  • ATL-NRT, MSP-HND, ATL-CDG & MSP-CDG beginning March 1, 2019
  • MSP-ICN beginning April 1, 2019
  • LAX-SYD beginning April 5, 2019
  • CDG-LAX beginning May 24, 2019 (LAX-CDG beginning May 25, 2019)

This temporary change will not impact Complimentary Upgrade availability; Complimentary Upgrades to Delta Comfort+ for these flights are expected to once again be automatic in 2019.

2018 Rollover Medallion Qualification Miles (MQMs) will begin posting on January 7, 2019. Please allow 1-2 weeks for Rollover MQMs to post to your SkyMiles account. Learn more about Rollover MQMs.

Starting today, Medallion Members who have already purchased a ticket on a Delta-marketed, Aeromexico-operated flight will be able to select their complimentary preferred seats on delta.com or in the Fly Delta app and no longer need to call Aeromexico to receive the seats for free. Preferred seats on Aeromexico include window or aisle main cabin seats closer to the front of the plane and all exit rows. Don’t forget, as a Medallion Member you are also eligible for Complimentary Upgrades on Aeromexico-operated flights, giving you different ways to enjoy comfortable seats during your trips with Aeromexico.

Reminder: a Delta-marketed, Aeromexico-operated flight means that the flight will have “DL” as the airline code in the flight number (for example DL2368) but will be on an Aeromexico aircraft.

Starting November 15, 2018, Silver Medallion Members are now eligible to receive a free checked bag when traveling on all Virgin Atlantic-operated* flights. This benefit includes a waived fee for one extra bag over the standard allowance on Virgin Atlantic-operated flights, regardless of the cabin you’re traveling in.

Learn more about Medallion Benefits on our partner airlines.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, a Virgin Atlantic-operated flight means the flight will be on a Virgin Atlantic aircraft.

As a Medallion Member, you spend a lot of time with Delta employees, and we want to recognize the employees that go above and beyond to make your travel experience exceptional.

Email your stories to MedallionThanks@delta.com with as much detail as possible so we can identify the employee who helped make your day. If you know their name that is really helpful, but also who were they? A gate agent at the JFK airport? A flight attendant on your trip from LAX to ATL? A phone representative? The more information you can share, the better.

If you have stories from the past, we’re eager to hear those too. Please send us any of the details you can remember.

Besides helping recognize employees, some of the best stories might be featured in Delta marketing! Before anything you’ve shared with us is made public, we’ll be sure to contact you via email for your permission.

And so you’re aware, MedallionThanks@delta.com is not being monitored for customer servicing issues. Please share those at delta.com/comment to ensure issues can be addressed as quickly as possible.

Share your story

There are now more ways to use more your miles than ever before when you shop in the all-new SkyMiles Marketplace. Medallion Members and Delta SkyMiles® Credit Card Members can redeem their miles toward a wider variety of merchandise, gift cards, hotel stays, car rentals, in addition to the new option to book activities and cruises.

Check out the new SkyMiles Marketplace, which is now mobile-friendly—making it easy to shop on-the-go.

As a Medallion Member, you can now receive Complimentary Upgrades before your departure date on Aeromexico-operated* flights, similar to how Complimentary Upgrades work on Delta flights today. And, your friend or family member can get upgraded too, with one travel companion now being eligible for upgrades.

Learn everything there is to know about Complimentary Upgrades with Aeromexico.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, an Aeromexico-operated flight means the flight will be on Aeromexico aircraft.

Medallion Members now have even more ways to be upgraded. As of April 1, 2018, Members can receive day-of-departure Complimentary Upgrades to Delta One® on all flights within the U.S. 50 – including flights to Hawaii.

As a reminder, Medallion Members will be eligible for Complimentary Upgrades to:

Additionally, Regional Upgrade Certificates (a Delta-exclusive Choice Benefit option available to Diamond and Platinum Medallion Members) may be used on any flight that is eligible for Complimentary Upgrades, including all flights with First Class or the domestic Delta One experience.

Visit Medallion Upgrades to learn more.

2017 was an amazing year for Medallion Members. Take a look at the 2017 Medallion life, opens in a new window, and we look forward to seeing what our Members accomplish in 2018.

From February 1st through January 31st, 2019, Diamond Medallion Members can receive select complimentary spa services at the Asanda Spa Lounges in the Atlanta E, JFK T4 and Seattle A Delta Sky Club® locations. This benefit is in recognition of Diamond Medallion Members’ loyalty.

Complimentary services for Diamond Medallion Members include Dream Weaver, a light and sound experience designed to help achieve the benefits of meditation instantly, or Audio Guided Relaxation Experiences, where you can listen to noise cancelling headphones while being reclined in a Living Earth Zero Gravity Chair or Wave Lounger. Both experiences are designed by Deepak Chopra MD, world renowned wellness expert and mind body health pioneer, so you can relax during your travels. Asanda Spa Lounges also offer massages, facials, and popular hair, skin and body products.

Members must show their Diamond Medallion credentials to the Asanda representative to enjoy the complimentary services. Appointments are recommended and can be made through Asanda’s online booking toolopens in a new window, opens in a new window or by calling 844-588-2448.

As a reminder, Diamond Medallion Members can select Delta Sky Club access as one of their 2018 Choice Benefits.

Starting January 22, 2018, Upgrade Certificates, which are available exclusively for Diamond and Platinum Medallion Members as a Choice Benefit, may now be used to upgrade on Pay with Miles tickets and SkyMiles Companion Certificates in addition to regular retail tickets.

Additionally, Certificate owners can now use an Upgrade Certificate on a companion without having to use one for themselves. So when two SkyMiles Members (one of which has Upgrade Certificates in their account) are traveling together on the same flight—whether in the same reservation or a linked reservation—an Upgrade Certificate can now be used for just one Member*. For example:

  • Previously, if a Member was flying to Europe for business in Delta One, and had a companion traveling on the same flight, he/she would not have been able to use an Upgrade Certificate to upgrade the companion to Delta One.
  • Now, in the same scenario, the Member will be able to use one Upgrade Certificate to upgrade his/her companion to Delta One as long as the companion is a SkyMiles Member.

Visit Upgrade Certificates to learn more.

* When upgrading on SkyMiles Companion Certificates, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin.

2017 Diamond and Platinum Medallion Members must select their 2017 Choice Benefits by January 31, 2018. Choice Benefits allow our most loyal Members to customize their benefits to best fit their travel needs. Benefits include:

  • Global and/or Regional Upgrade Certificates, opens in a new window
  • Delta Sky Club® Membership options (Diamond Medallion Members only)
  • Gifting Medallion Status
  • Bonus miles for yourself, another SkyMiles Member, or a SkyWish charity of your choice
  • $200 Delta travel voucher or $200 Tiffany & Co. gift card
  • Global Entry application voucher

As a reminder, 2018 Diamond Medallion Members now have three Choice Benefits instead of two, and complimentary Delta Sky Club Membership must be selected via Choice Benefits. Additionally, Diamond Medallion Members who have complimentary Delta Sky Club access via an eligible credit card have the new option to select a Delta Sky Club Guest Pass to receive unlimited Delta Sky Club access for up to two guests per visit when traveling with the Card Member.

Select Your Choice Benefits

2017 Rollover Medallion Qualification Miles (MQMs) will begin posting the week of January 8th, 2018. Please allow 1-2 weeks for Rollover MQMs to post to your SkyMiles account. Learn more, opens in a new window about Rollover MQMs.