When traveling to or from the United Kingdom, Delta will not accept any live animals as checked or carry-on baggage.
For traveling in the cabin to the Republic of Ireland, customers must notify the Department of Agriculture in advance at petmove@agriculture.gov.ie. Find additional information at the Republic of Ireland Pet Travel Portal., opens in a new window, opens in a new window
Service Dogs Traveling to London (Heathrow & Gatwick) or Manchester
Delta will transport service dogs to London (Heathrow & Gatwick) and Manchester with the proper documentation and compliance with U.K. guidelines.
- Contact the appropriate Animal Reception Center in your destination city for more information on requirements to enter the United Kingdom.
- Obtain a pre-approval letter from your destination Animal Reception Center to verify that your service animal has the appropriate documentation, microchip etc. Failure to present the pre-approval letter to Delta will result in denial of the service animal for travel.
- Pay all appropriate fees as required by the Animal Reception Center in your destination city. For more information, please contact the appropriate Animal Reception Center below.
For questions about transporting a trained service animal, please call Delta at 1-800-221-1212 and ask to speak to the CRO Desk.
| CRO Desk at Airport |
Information |
Contact |
|---|
| Edinburgh (EDI) |
Extrordinair Animal Reception Centre
Room 1/10, Spitfire House
Edinburgh Airport Cargo Village
Turnhouse Road
Edinburgh EH12 0AL |
arc@extrordinair.co.uk
(0)131 317 7277 |
| London Gatwick (LGW) |
Animal Aircare Co. Ltd
Unit 6 Cargo Forecourt Rd
Gatwick Airport
West Sussex, RH6 0SQ |
office@animalaircare.co.uk
+44 1293 555580 |
| London Heathrow (LHR) |
City of London Animal Reception Centre
Beacon Road
Heathrow Airport
Hounslow Middlesex TW6 3JF |
(0)208 745 7894/5
HARC@cityoflondon.gov.uk |
| Manchester (MAN) |
Pets on Jets
Building 300
World Freight Terminal
Manchester Airport M90 5BA |
44 (0)161 209 7670
info@petsonjets.com |
For other questions related to the U.K. Pet Travel Scheme, contact the Department of Environment, Food and Rural Affairs (DEFRA).