UPGRADE CERTIFICATES

• May be redeemed for the named Medallion Member and up to one travel companion in the same reservation. The named Member and the companion will each require a separate certificate.
• Certificates are flexible — they can be used to upgrade directly from Main Cabin to either Delta Comfort+, First Class, Delta Premium Select or Delta One. Or they can be used to upgrade from Delta Comfort+ to either First Class, Delta Premium Select or Delta One. Or they can be used to upgrade from Delta Premium Select to Delta One.
• Once an upgrade clears however, the certificate is considered used and a different certificate would be required to upgrade again, even to move to a different cabin on the same flight.
• Valid for a one way upgrade on Delta and certain Delta Connection® carrier operated flights.

• Valid for use systemwide on published fares booked in P, A, G, W, Y, B, M, S, H, Q, K, L, U, T, X or V class.

• Medallion Member must contact Delta to book the upgrade reservation.
• Seats are subject to availability and may not be available on all flights or in all markets.
• Waitlist for the upgrade is permitted and must be requested in advance.

• If a Medallion Member and companion (if applicable) do not clear the waitlist prior to departure, they will be automatically added to the airport standby list at time of check-in and will be cleared at the gate if space is available.
• Waitlist or upgrade requests should be made prior to check in and at least three hours prior to departure by contacting the Diamond Medallion line. 24 hours prior to departure is recommended. 

• Medallion Member must contact Delta to book the upgrade reservation.
• Seats are subject to availability and may not be available on all flights or in all markets.
• Waitlist and standby not permitted.

• Valid on Delta-marketed, KLM-operated flights for use globally on published Main Cabin fares booked in Y, B, M, S, H, Q, K, L, U, T, X or V class to Business Class.
• Valid on all KLM-marketed, KLM-operated flights from published Main Cabin fares in Y, B, or M class to Business Class.
• Global Upgrades on KLM flights must be confirmed 24 hours prior to departure.
• For flights departing Amsterdam, Global Upgrade Certificates may be applied prior to check-in either with a KLM ticketing agent or at a KLM Crown Lounge.
• Global Upgrade Certificates may not be used to waitlist for a KLM-operated flight.

• Valid on most transatlantic flights operated by Air France.^¹
• One-way upgrade from Main Cabin when booked in Y, B, or M class to Premium Voyageur Class. 
  or
• One-way upgrade from Premium Voyageur when booked in S or W class to Business Class. 

¹ Not valid on AF operated 747 aircraft flights; only valid on flights with the Premium Economy Cabin.

• Valid on Delta-marketed, Virgin Atlantic-operated flights for use globally on published Economy Cabin fares booked in W, Y, B, M, S, H, Q, K, L, U, T, X or V class to Upper Class.
• Global Upgrades on Virgin Atlantic flights must be confirmed 24 hours prior to departure.
• Global Upgrade Certificates may not be used to waitlist for a Virgin Atlantic-operated flight.

1.       Upgrade Offer: This certificate is valid for upgraded one-way travel on flights operated by Delta Air Lines, including eligible connecting flights, between the origin and destination of a ticketed fare for the named SkyMiles Member or a travel companion pursuant to the terms and conditions of this offer. Only one companion per Medallion Member may be upgraded on each flight segment. Any stopovers are governed by the fare rules. All rules of the fare purchased will apply except as changed by this offer. SkyMiles mileage credit based upon purchased fare class. Space is limited and subject to availability. Seats may not be available on all flights or in all markets.
 

2.       Expiration Date: Certificate expires twelve months from date of issue - no exceptions. If the expiration date falls during ticketed travel, only flights flown during the valid period are eligible for upgrade. Certificate may not be extended, reissued or returned for credit under any circumstances.

3.       Refunds & Cash Value: This certificate is non-refundable and has no cash value. Certificate will be deemed fully used upon surrender and will not be honored retroactively or in connection with the exchange of any wholly or partially unused ticket. Ticket refunds are permitted only pursuant to the rules of the fare purchased. Any full or partial refund of the underlying Main Cabin fare ticket after upgrade will render this certificate void.

4.       Not Combinable: This certificate may not be combined with any other promotional or discount offers or SkyMiles program awards. Valid only with a published qualifying fare.

5.       Valid Carrier: Valid only on Delta Air Lines, Air France, KLM Royal Dutch Airlines and certain Delta Connection carrier operated flights. If a non-permitted carrier accepts this certificate, such carrier agrees to pay Delta, within 45 days of certificate acceptance, the sum of $1000USD per certificate accepted, and Delta shall not be liable to such carrier for any reason whatsoever.

6.       Applicable Routes: Valid only for travel on routings with a published upgradeable Main Cabin fare. Valid for use on one-way travel on published fares and routings systemwide for flights operated by Delta Air Lines or Delta Connection carriers. For travel on KLM: valid for use on one-way travel systemwide. For travel on Air France: valid for one-way one cabin upgrade travel between US and Paris (CDG) operated by Air France flights equipped with Premium Voyageur cabin. Air France flights operated by 747 equipment are not eligible.

7.       Applicable Fare Classes: Certificate may be used to upgrade on Delta Air Lines or certain Delta Connection operated flights on published fares booked in P, A, G, W, Y, B, M, S, H, Q, K, L, U, T, X or V class and upgrade into RP/OP class. Certificate may not be used to upgrade other published fares including those booked in E class, Award Tickets or Pay with Miles tickets. For travel on KLM-operated, Delta-marketed flights this certificate may be used to upgrade on published fares booked in Y, B, M, S, H, Q, K, L, U, T, X or V class and all fare classes upgrade into Z class. For travel on KLM-operated, KLM-marketed flights this certificate may be used to upgrade on published fares booked in Y, B, or M class and all fare classes upgrade into Z class. For travel on AF flights this certificate may be used to upgrade only on published fares in Y, B, M, W or S class. Y, B, M fares upgrade into A class (Premium Voyageur class) and W or S fares upgrade to O class (Affaires or Business Class).

8.       Upgrade Reservations and Ticketing: Upgradeable Main Cabin ticket must be purchased according to the applicable fare rules. After booking Main Cabin tickets eligible for upgrade, the SkyMiles Member whose name appears on the certificate must contact Delta to book the upgrade reservation for the Member and, if applicable, his or her travel companion. Delta representatives must book in "RP/OP" class and travel agencies must book in "R/O" class; reservations must be booked in "Z" class on KL, and reservations on AF Premium Voyageur must be booked in "A" class and Affaires Class must be booked in "O" class. Seats are subject to limited availability and may not be available on all flights or in all markets. Once confirmed, boarding pass can only be issued by the operating carrier on day of departure. Tickets must be validated for travel on Delta. Travel on carriers other than Delta, when permitted, must be ticketed separately. Upgrade reservations on Air France or KLM operated flights must be booked by Delta a minimum of one day before the departure.

9.       Reservation Waitlist: If the upgrade is not available at the time of request, a SkyMiles Member and travel companion holding confirmed Main Cabin reservations on a flight may request to be placed on the upgrade waitlist. Passengers on waitlist will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time. Waitlist is not available on Air France or KLM operated flights.

10.    Airport Standby: If an upgrade for the SkyMiles Member and companion (if applicable) is not confirmed from the reservation waitlist prior to departure, then the SkyMiles Member and companion will automatically be added to the Airport Standby List at the time of check-in and will be cleared at the gate if space is available. Passengers on the Airport Standby List will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time. Airport standby is not available on Air France or KLM operated flights as well as Delta operated flights originating from AMS and CDG.

11.    Flight Irregularities: In the event of flight cancellation or itinerary change, previously confirmed upgrades are subject to cancellation.

12.    SkyMiles: Mileage accrued based on fare purchased.

13.    Transferability: Certificate may be used only to upgrade tickets for travel by the SkyMiles Member or one companion in the same reservation and confirmed in the same cabin as that Member. Each person in the reservation requires a certificate for a one-way upgrade. Certificate may not be transferred for cash or any other consideration.

14.    Changes: Voluntary changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the fare purchased, but upgrade is not guaranteed and will depend on availability and these terms and conditions. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare. Any refund or cancellation will result in the loss of the upgrade certificate. All reissues must be completed by Delta reservations. If you are re-accommodated on another carrier you will be seated in Main Cabin.

15.    Travel Companion Changes: Companions no longer traveling with the SkyMiles Member after changing their itinerary are no longer eligible for upgrade pursuant to this certificate. The travel companion's reservation will be changed to reflect original Main Cabin of service for the new itinerary.

16.    Sale/Barter Prohibited: This certificate may not be sold or bartered. Delta reserves the right to terminate the SkyMiles account and/or deduct mileage from the account of any SkyMiles Member who sells or barters this certificate, or who sells or barters mileage credit, vouchers, Award certificates or Award Tickets. Improperly obtained certificates/tickets are void and will be confiscated. Persons trying to use such tickets must pay the applicable fare to Delta to travel. Purchased or auctioned certificates are subject to confiscation and travel will not be permitted.

17.    Other Terms & Conditions Apply: This certificate and transportation pursuant to it are subject to all terms and conditions of Delta's contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules. Any tax liability or government-imposed fees are the responsibility of the user. For certain destinations, additional taxes may apply for travel in Business Class. Copies of Delta's current contract of carriage and the SkyMiles Membership Guide and Program Rules are available at delta.com.

18.    Rule Changes: Delta reserves the right to change its contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules at any time and without notice. Without limitation, Delta reserves the right to modify or eliminate the Global Upgrade Certificate program or change the rules for certificate usage. This certificate is the property of Delta Air Lines and must be surrendered or returned upon request.

19.    No Replacement: Lost, stolen or otherwise destroyed certificates are void and will not be replaced.

• May be redeemed for the named Medallion Member and up to one travel companion in the same reservation. The named Member and the companion will each require a separate certificate.
• Regional Upgrades cannot be used to upgrade into Delta Premium Select.
• Valid for a one way upgrade on Delta and certain Delta Connection® carrier operated flights.

• View eligible markets. Regional Upgrade Certificates are valid for transcontinental travel between JFK and LAX or SFO, and between DCA and LAX. Effective June 8, 2017, Regional Upgrade Certificates will be valid for flights between BOS and SFO.
  
• Valid for use on published Main Cabin fares booked in Y, B, M, S, H, Q, K, L, U, T, X or V class.

• Medallion Member must contact Delta to book the upgrade reservation.
• Seats are subject to availability and may not be available on all flights or in all markets.
• Waitlist for the upgrade is permitted and must be requested in advance.

• If a Medallion Member and companion (if applicable) do not clear the waitlist prior to departure, they will be automatically added to the airport standby list at time of check-in and will be cleared at the gate if space is available.
• Waitlist or upgrade requests should be made prior to check in and at least three hours prior to departure by contacting the Platinum or Diamond Medallion line. 24 hours prior to departure is recommended. 

• Regional upgrades may not be used on partner airlines.

1.       Upgrade Offer: This certificate is valid for upgraded one-way travel on Delta Air Lines and certain Delta Connection® operated flights in markets where Medallion Complimentary Upgrades are available and effective for nonstop flights between JFK-LAX, JFK-SFO, DCA-LAX, and effective for nonstop flights departing on or after June 8, 2017, between BOS-SFO. Offer includes eligible Delta or Delta Connection flights between the origin and destination of a ticketed fare for the named SkyMiles Member or a travel companion pursuant to the terms and conditions of this offer. Only one companion per SkyMiles Member may be upgraded on each flight segment. Any stopovers are governed by the fare rules. All rules of the fare purchased will apply except as changed by this offer. SkyMiles mileage credit based upon purchased fare class. Space is limited and subject to availability. Seats may not be available on all flights or in all markets. Markets eligible for Medallion Complimentary Upgrades are subject to change without notice. See delta.com/Medallionterms for the most up-to-date list of markets where Medallion Complimentary Upgrades are available.

2.       Expiration Date: Certificate expires twelve months from date of issue - no exceptions. If the expiration date falls during ticketed travel, only flights flown during the valid period are eligible for upgrade. Certificate may not be extended, reissued or returned for credit under any circumstances.

3.       Refunds & Cash Value: This certificate is non-refundable and has no cash value. Certificate will be deemed fully used upon surrender and will not be honored retroactively or in connection with the exchange of any wholly or partially unused ticket. Ticket refunds are permitted only pursuant to the rules of the fare purchased. Any full or partial refund of the underlying Main Cabin fare ticket after upgrade will render this certificate void.

4.       Not Combinable: This certificate may not be combined with any other promotional or discount offers or SkyMiles program awards. Valid only with a published qualifying fare.

5.       Valid Carrier: Valid only on Delta Air Lines and certain Delta Connection carrier operated flights. [If a non-permitted carrier accepts this certificate, such carrier agrees to pay Delta, within 45 days of certificate acceptance, the sum of $1000USD per certificate accepted, and Delta shall not be liable to such carrier for any reason whatsoever.]

6.       Applicable Routes: Valid for use on one-way travel on published fares and routings where Medallion Complimentary Upgrades are available and for nonstop flights between JFK-LAX, JFK-SFO, DCA-LAX, and effective June 8, 2017, for nonstop flights between BOS-SFO. Flights must be operated by Delta Air Lines or Delta Connection carriers. Valid only for travel on routings with a published upgradeable Main Cabin fare.

7.       Applicable Fare Classes: Certificate may be used to upgrade on Delta Air Lines or Delta Connection operated flights on published Main Cabin fares booked in Y, B, M, S, H, Q, K, L, U, T, X or V class. Certificate may not be used to upgrade other published fares booked in E class, Award Tickets or Pay with Miles tickets.

8.       Upgrade Reservations and Ticketing: Upgradeable Main Cabin ticket must be purchased according to the applicable fare rules. After booking Main Cabin tickets eligible for upgrade, the SkyMiles Member whose name appears on the certificate must contact Delta to book the upgrade reservation for the Member and, if applicable, his or her travel companion. Delta representatives must book in "RP/OP" class and travel agencies must book in "R/O" class. Seats are subject to limited availability and may not be available on all flights or in all markets. Once confirmed, boarding pass can only be issued by the operating carrier on day of departure. Tickets must be validated for travel on Delta. Travel on carriers other than Delta, when permitted, must be ticketed separately.

9.       Reservation Waitlist: If the upgrade is not available at the time of request, a SkyMiles Member and travel companion holding confirmed Main Cabin reservations on a flight may request to be placed on the upgrade waitlist. Passengers on waitlist will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.

10.    Airport Standby: If an upgrade for the SkyMiles Member and companion (if applicable) is not confirmed from the reservation waitlist at least three hours prior to departure, then the SkyMiles Member and companion may request to be placed on the Airport Standby List, provided that request is made no less than 60 minutes prior to flight departure. Passengers on the Airport Standby List will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.

11.    Flight Irregularities: In the event of flight cancellation or itinerary change, previously confirmed upgrades are subject to cancellation.

12.    SkyMiles: Mileage accrued based on fare purchased.

13.    Transferability: Certificate may be used only to upgrade tickets for travel by the SkyMiles Member or one companion in the same reservation and confirmed in the same cabin as that Member. Each person in the reservation requires a certificate for a one-way upgrade. Certificate may not be transferred for cash or any other consideration.

14.    Changes: Voluntary changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the fare purchased, but upgrade is not guaranteed and will depend on availability and these terms and conditions. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare. Any refund or cancellation will result in the loss of the upgrade certificate. All reissues must be completed by Delta reservations. If you are re-accommodated on another carrier you will be seated in Main Cabin.

15.    Travel Companion Changes: Companions no longer traveling with the SkyMiles Member after changing their itinerary are no longer eligible for upgrade pursuant to this certificate. The travel companion's reservation will be changed to reflect original Main Cabin of service for the new itinerary.

16.    Sale/Barter Prohibited: This certificate may not be sold or bartered. Delta reserves the right to terminate the SkyMiles account and/or deduct mileage from the account of any SkyMiles Member who sells or barters this certificate, or who sells or barters mileage credit, vouchers, Award certificates or Award Tickets. Improperly obtained certificates/tickets are void and will be confiscated. Persons trying to use such tickets must pay the applicable fare to Delta to travel. Purchased or auctioned certificates are subject to confiscation and travel will not be permitted.

17.    Other Terms & Conditions Apply: This certificate and transportation pursuant to it are subject to all terms and conditions of Delta's contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules. Any tax liability or government-imposed fees are the responsibility of the user. For certain destinations, additional taxes may apply for travel in Business Class. Copies of Delta's current contract of carriage and the SkyMiles Membership Guide and Program Rules are available at delta.com.

18.    Rule Changes: Delta reserves the right to change its contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules at any time and without notice. Without limitation, Delta reserves the right to modify or eliminate the Regional Upgrade Certificate program or change the rules for certificate usage. This certificate is the property of Delta Air Lines and must be surrendered or returned upon request.

19.    No Replacement: Lost, stolen or otherwise destroyed certificates are void and will not be replaced.