Hurricane Florence


Due to the forecasted track of Hurricane Florence, travel to/from/through the cities below may be impacted. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your mobile device or by email with One-Time Flight Notification.

RESCHEDULING FLIGHTS

If you wish to cancel your trip as a result of a flight cancellation or significant delay (90 minutes or more), you are entitled to a refund for the unused portion of your ticket. Even if your flight is not canceled, you may make a one-time change to your ticket without fee if you are scheduled to travel to, from, or through the following destination(s) on Delta, Delta Connection®, or Delta-coded flights during the specified time periods listed below.

You can now edit your itinerary on Delta.com by following the instructions below. Additional collection in fares may apply. See Conditions & Restrictions below.

1.      Change to a different flight.

  • If you select this option, we will waive the change fee.  
  • To change your flight, visit My Trips on delta.com and click on "Modify Flight".
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.
  • The change fee will display initially, however, once you select your new itinerary the change fee will be waived prior to checkout.

2.      Choose to cancel your trip.

  • If you select this option, you may apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date.  
  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation".
Affected Cities (to / from / Through)
Impacted Travel Date(s)
Ticket Must be Reissued on or Before
Rebooked Travel Must Begin no Later than
Asheville, NC (AVL)
Augusta, GA (AGS)
Charleston, SC (CHS)
Charlotte, NC (CLT)
Charlottesville, VA (CHO)
Columbia, SC (CAE)
Fayetteville, NC (FAY)
Greensboro, NC (GSO)
Greenville/Spartanburg, SC (GSP)
Jacksonville, NC (OAJ)
Myrtle Beach, SC (MYR)
Norfolk, VA (ORF)
New Bern, NC (EWN)
Newport News, VA (PHF)
Raleigh-Durham, NC (RDU)
Richmond, VA (RIC)
Roanoke, VA (ROA)
Savannah, GA (SAV)
Wilmington, NC (ILM)


September 11-17, 2018


September 21, 2018


September 21, 2018


When rescheduled travel occurs beyond September 21, 2018, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

TEMPORARY BAGGAGE AND PET IN CABIN FEE WAIVER

For a limited time, when you check in at the airport, Delta is waiving all baggage and pet in cabin fees for travel to and from the cities below during the dates noted. Please continue to check this page for the most up-to-date waiver information before you travel.

In addition to the waiving of the pet in cabin fees, Delta is temporarily lifting the per-flight caps on the number of pets allowed in the cabin in and out of the cities below, on the dates below. However, for their safety and the safety of other passengers, other transport requirements (must be able to fit comfortably in a carrier that fits under the seat in front of them and are not permitted to roam about the cabin) must still be met.

Through Monday, September 24

  • Jacksonville, NC (OAJ)
  • New Bern, NC (EWN)
  • Wilmington, NC (ILM)

This includes piece fees, overweight and oversize fees. There will be limitations to the amount of baggage that the aircraft can carry, and some or all of your luggage may not be able to be accommodated on your flight. In that event, ask the Airport Customer Service representative if baggage that cannot be placed on your flight can be accommodated on a later flight.

CONDITIONS & RESTRICTIONS FOR RESCHEDULING FLIGHTS

Eligibility only for customers with an Original Ticket Issue Date on or before September 11, 2018.  Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.