Spain and Portugal Power Outage
Due to a widespread power outage affecting Spain and Portugal, travel to, from, or through the destinations listed below may be impacted. Check flight status frequently for up-to-the-minute information about your flight plans, or get updates sent directly to your mobile device or by email with One-Time Notification.
Affected Cities (to/from/through):
Barcelona, ES (BCN)
Lisbon, PT (LIS)
Madrid, ES (MAD)
Porto, PT (OPO)
Impacted Travel Date(s):
April 28 - 29, 2025
Ticket Must Be Reissued on or Before:
May 2, 2025
Booked Travel Must Begin No Later Than:
May 2, 2025
Future Travel Rebooking Options
1. When rebooked travel occurs on or before May 2, 2025 in the same cabin of service as originally booked, the fare difference will be waived.
- A fare difference may apply when the waiver is class to class restrictive and the original booking class is not maintained in the rebooked itinerary.
2. When rebooked travel occurs after May 2, 2025, a difference in fare may apply.
3. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable fare difference may apply for new travel dates. Final travel must be completed by end of ticket validity.
*When rescheduled travel occurs beyond May 2, 2025, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.