Newark Flexibility

Due to the ongoing staffing and technical issues with Newark airport, travel to, from, or through EWR may be impacted. Customers with an itinerary including EWR on the impacted dates may change to an alternate date to/from/through EWR, or to HPN/JFK/LGA/PHL instead within the rebooking period. Check flight status frequently for up-to-the-minute information about your flight plans, or get updates sent directly to your mobile device or by email with One-Time Notification.

Affected Cities (to/from/through): 
Newark, New Jersey (EWR)

Impacted Travel Date(s): 
May 17 – June 15, 2025

Ticket Must Be Reissued on or Before: 
June 15, 2025

Booked Travel Must Begin No Later Than: 
June 15, 2025

Future Travel Rebooking Options
 

1. When rebooked travel occurs on or before June 15, 2025 in the same cabin of service as originally booked, the fare difference will be waived.

  •  A fare difference may apply when the waiver is class to class restrictive and the original booking class is not maintained in the rebooked itinerary.

2. When rebooked travel occurs after June 15, 2025, a difference in fare may apply.

3. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance.  Applicable fare difference may apply for new travel dates. Final travel must be completed by end of ticket validity. 

*When rescheduled travel occurs beyond June 15, 2025, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

Eligibility only for customers with an Original Ticket Issue Date on or before May 17, 2025. Changes to origins or destinations other than those listed may result in higher fares. Any fare difference between the original ticket and the new ticket will be collected at the time of booking.