Coronavirus Travel Updates

• Affected Customers: All Tickets issued between March 1, 2020 - March 31, 2020
• Impacted Travel Date(s): March 1, 2020 - February 25, 2021
• Ticket Can Be Changed One-Time To An Alternate Itinerary. Must Be Re-issued On/Before: February 28, 2021
• Rebooked Travel Must Begin No Later Than: February 28, 2021

RESCHEDULING FLIGHTS

To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs. 

1. Remain on your current flight.
   
   
   • We recommend you continue to monitor your flight status for the most up-to-date information using My Trips on delta.com or on the Fly Delta app.
   • Please note your current flight reservation will remain if you choose not to make any changes.
2. Change to a different flight. 
   
   
   • If you select this option, you may make a one-time change and we will waive any applicable change fee.*
     
   • To change your flight, visit My Trips on delta.com and click on "Modify Flight".
   • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.
   • The change fee will display initially, however, once you select your new itinerary the change fee will be waived prior to checkout.
   • Note, the change fee will be waived, however, a difference in fare may apply.*
3. You may choose to cancel your trip, and use the value towards a future flight. 
   
   
   • You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date. 
   • Applicable change fee and fare difference will apply for new travel dates and will be collected at the time of booking the new ticket. 
   • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancelation".

In the event your selected flight is canceled by Delta, we will contact you with additional information.

*The change fee will be waived, however, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

Conditions & Restrictions

Eligibility only for customers with an Original Ticket Issue Date between March 1, 2020 and March 31, 2020. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.

• Affected Cities (To/From/Through): Beijing, China (PEK/PKX); Shanghai, China (PVG); Incheon, South Korea (ICN).
• Impacted Travel Date(s): January 24 – April 30, 2020
• New Ticket Must Be Re-issued On/Before: May 31, 2020
• Rebooked Travel Must Begin No Later Than: May 31, 2020

RESCHEDULING FLIGHTS

To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs. 

1. Remain on your current flight.
   
   
   • We recommend you continue to monitor your flight status for the most up-to-date information using My Trips on delta.com or on the Fly Delta app.
   • Please note your current flight reservation will remain if you choose not to make any changes.
2. Change to a different flight. 
   
   
   • If you select this option, you may make a one-time change and we will waive any applicable change fee.*
     
   • To change your flight, visit My Trips on delta.com and click on "Modify Flight".
   • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.
   • The change fee will display initially, however, once you select your new itinerary the change fee will be waived prior to checkout.
   • Note, if changes are made to the originally ticketed cities or rescheduled travel occurs beyond the guidelines, the change fee will be waived, however, a difference in fare may apply.*
3. You may choose to cancel your trip, and use the value towards a future flight. 
   
   
   • You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date. 
   • Applicable change fee and fare difference will apply for new travel dates and will be collected at the time of booking the new ticket. 
   • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancelation".

In the event your selected flight is canceled by Delta, we will contact you with additional information.

*When rescheduled travel occurs beyond May 31, 2020, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

Conditions & Restrictions

Eligibility only for customers with an Original Ticket Issue Date on or before 22 January, 2020.  Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.

• Affected Cities (To/From/Through): All flights to/from Italy
• Impacted Travel Date(s): February 25 – April 30, 2020
• New Ticket Must Be Re-issued On/Before: May 31, 2020
• Rebooked Travel Must Begin No Later Than: May 31, 2020

RESCHEDULING FLIGHTS

To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs. 

1. Remain on your current flight.
   
   
   • We recommend you continue to monitor your flight status for the most up-to-date information using My Trips on delta.com or on the Fly Delta app.
   • Please note your current flight reservation will remain if you choose not to make any changes.
2. Change to a different flight. 
   
   
   • If you select this option, you may make a one-time change and we will waive any applicable change fee.*
     
   • To change your flight, visit My Trips on delta.com and click on "Modify Flight".
   • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.
   • The change fee will display initially, however, once you select your new itinerary the change fee will be waived prior to checkout.
   • Note, if changes are made to the originally ticketed cities or rescheduled travel occurs beyond the guidelines, the change fee will be waived, however, a difference in fare may apply.*
3. You may choose to cancel your trip, and use the value towards a future flight. 
   
   
   • You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date. 
   • Applicable change fee and fare difference will apply for new travel dates and will be collected at the time of booking the new ticket. 
   • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancelation".

In the event your selected flight is canceled by Delta, we will contact you with additional information.

*When rescheduled travel occurs beyond May 31, 2020, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

Conditions & Restrictions

Eligibility only for customers with an Original Ticket Issue Date on or before March 1, 2020 Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.

We have consulted with the CDC, WHO and other health organizations to ensure we follow, and in many cases exceed, their guidance on health precautions related to coronavirus. Our aircraft cleaning teams are trained to meet Delta’s high cleanliness standards to provide our customers with a safe and comfortable experience. Delta uses an EPA-registered disinfectant on all flights which is rated to combat many communicable diseases.

Fogging procedures are being performed on all trans-Pacific flights arriving into the U.S. We are working rapidly and have sourced additional machines to expand fogging to inbound international flights, prioritizing trans-Atlantic inbound flights from markets with reported coronavirus cases.