SKYMILES FAQS

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  • About SkyMiles

    Have questions about SkyMiles Program Updates? Find answers here. Also, you can visit About SkyMilesopens in a new window to get even more questions answered.   

  • Claim Miles

    We have answers to some of the most frequently asked questions about claiming your miles you've purchased, received or given as a gift or reward. You can learn more here.

  • Award Travel

    Below are answers to some of the most frequently asked questions about Award Ticket. If your question or comment has not been addressed, feel free to contact us.

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  • Buy Miles

    We have answers to some of the most frequently asked questions about buying miles for yourself. You can learn more here.

  • Gift Miles

    You're interested in buying miles as a gift? Giving the gift of travel with miles is pretty generous. We have the questions other nice people like you tend to ask. You can learn more here.

  • Transfer Miles

    We have answers to some of the most frequently asked questions about transferring miles. You can learn more here.

  • Security Questions

    Have your questions about the security questions and answers for the password for your SkyMiles membership made it into our list? Find out in this section.