On the Plane

Your Seat Experience

Your Seat

Your seat and space are most important, so we've implemented policies to keep it clean and safe, so you can fly with peace of mind knowing we've got you covered.

1. Care Kits

Complimentary Care Kits with a face mask and PURELL® hand sanitizer will be available upon request. Amenity kits will also be available on all long-haul international flights.

2. Tray Tables

All tray tables are thoroughly wiped down and sanitized before every flight.

3. Continuous Cleaning

PURELL® sanitizing wipes and gel packs are available on board for your use, and our crews are supplied with wipes to keep galleys, equipment, lavatories, and the flight deck clean.

4. Seatback Screens

Seatback screens and all surrounding surfaces are thoroughly wiped down and sanitized before every flight.

5. Reducing Touchpoints

All non-essential items, such as Sky magazine and glassware, have been removed.

6. FOOD AND BEVERAGE RETURNED

New, premium beverages and a refreshed snack lineup that you’re sure to love will come on board domestic and short-haul international flights starting April 14.

7. SNACK BAGS

Snack bags, including a beverage, snack and PURELL® sanitizing gel pack, are being handed out on select flights to reduce onboard service touchpoints.