It is simple to cancel or change your flight prior to departure on delta.com in just a few easy steps.
We understand that your plans may change. Enjoy more peace of mind with no change fees when you purchase Main Cabin or above on flights originating from North America. For all Delta tickets where travel begins outside of North America, we continue to offer waived change fees except for Basic Economy fares, which are not changeable. As a reminder, Basic Economy purchases are final, meaning tickets are not changeable or refundable unless the ticket falls within a Basic Economy waiver.
With no change fees, you have the flexibility to change the date, time or location of your trip prior to departure. When changing your ticket, sometimes your new flight may cost more than your original flight. If this happens you would need to pay the difference in price to change your ticket.
For additional flexibility, all tickets expiring in 2021 and all new tickets purchased in 2021 will expire on December 31, 2022. You can find more details at delta.com/waivers.
If you need to change or cancel your trip with Delta Vacations, we recommend reviewing their change and cancellation policies.
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In Your Email Inbox
Search for “Your Flight Receipt” and locate the email that applies to the trip you want to change or cancel.
You will find your confirmation number in the top section of the email, just below the Delta logo and your name.
Step 3: Modify Your Flight
Once you have located your trip, on the Trip Details page, click the "Modify Flight" button. Select whether you would like to start a flight change or flight cancellation. From there you will be taken step-by-step through options for changing or canceling your flights. Rest assured, no changes or cancellations will be final until confirmation. Change fees will be waived for eligible tickets.
Step 4: Begin the Flight Change or Cancellation Process
Change a Flight
Once you have selected “Start Flight Change,” you can choose the flights you would like to change and view new flight options. The value of the original flight will be applied to the cost of the new ticket. You will see this credit reflected in the final price due before you complete the change and view your confirmation.
If your new flight costs less than your original flight, the difference would be issued to you as a Delta eCredit. If your new flight costs more than your original flight, you would need to pay the difference in price to change your ticket.
Cancel a Flight
Once you have selected “Start Flight Cancellation,” you will be taken through the cancellation process. Before the cancellation is final, you will have the opportunity to check your flight details and confirm that you would like to cancel.
You will be issued a refund as either a Delta eCredit or to the original form of payment depending on your ticket type and circumstances of cancellation. In some situations you will be issued an eTicket.
For more information about accessing and using available eCredits, go to How to Rebook Using an eCredit.