AT THE AIRPORT

Check-In, Bag Drop & Security


Check-In & Bag Drop


Providing a safer experience starts when you step in the airport. Explore the ways we're providing a safer flight experience starting at check-in.

1. FACE MASKS FOR CUSTOMERS

All customers must wear a mask or face covering, and extra masks and Care Kits will be available at check-in if you need one.

2. KIOSKS

Kiosks are being wiped down and sanitized frequently throughout the day. For a touchless check-in experience, download the Fly Delta app.

3. CONFIRM YOU'RE HEALTHY TO FLY

Travelers must confirm at check-in that they and their travel companions will wear a mask and have not experienced symptoms of, been exposed to or been diagnosed with COVID-19 in the past 14 days.

4. HAND SANITIZER STATIONS

Hand sanitizer dispensers have been added near high-traffic and high-touch locations throughout the airport.

5. OUR EMPLOYEES

For everyone's safety, all our customer-facing employees will have their temperature checked before reporting to work. They will also be on hand to guide you through new procedures and answer any questions.

6. FACE MASKS FOR EMPLOYEES

All our employees wear masks or face coverings.

7. CHECK-IN COUNTERS

Check-in counters are being wiped down with Lysol disinfecting wipes.

8. PLEXIGLASS SHIELDS

Plexiglass shields have been added to all Delta counters that are staffed with an agent throughout the airport and are in place systemwide.

9. BAGGAGE STATIONS

Baggage stations, where checked bags are located before they are loaded on the aircraft, are being wiped down and sanitized throughout the day.

10. FLOOR DECALS

Floor decals are being added to provide guidance for maintaining a safe distance while in line.

Security


To continue to provide a safer experience through security, multiple efforts have been implemented at TSA checkpoints, opens in a new window.

1. REDUCING PHYSICAL TOUCH POINTS

You will keep possession of your ID and boarding pass, place them on the reader, and hold them up for visual inspection.

2. ANTI-MICROBIAL BINS AT SELECT AIRPORTS

Special bins in place at ATL, MSP, LAS, LGA and JFK, prevent growth of a broad spectrum of bacteria through built-in, anti-microbial technology. Other airports have enhanced the frequency of cleaning bins.

3. FACE MASKS AND GLOVES

TSA officers are required to wear masks and change their gloves after each pat down and upon passenger request.

4. MORE SPACE FOR SAFE DISTANCING

TSA is opening more checkpoint lanes where possible to reduce time spent in line and placing visual reminders of appropriate spacing on checkpoint floors.

5. ACRYLIC BARRIERS

Acrylic barriers are being installed at key points of interaction between you and TSA officers.

6. CONTINUOUS CLEANING

Increased cleaning and disinfecting of frequently touched surfaces and security screening equipment, including bins.

7. BRING YOUR OWN HAND SANITIZER

Note that all passengers are allowed a 12oz bottle of liquid hand sanitizer, opens in a new window, through U.S. Checkpoints. International security allowances may vary.

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