Rewarding Your Loyalty

Medallion Members are our most loyal customers — and we want you to be one — so we reward that commitment every step of the way with benefits not available to other travelers. With Medallion Status, you have opportunities to fly more comfortably, move to the front of the line, enjoy waived fees, and other elite benefits that only Delta offers.

As a SkyMiles Member, when you fly with us on qualifying flights, you get closer to reaching Medallion Status. Each of our four Medallion Tiers – Diamond, Platinum, Gold, and Silver – delivers an added level of service, exclusivity and rewards offered only by Delta that elevate your journey at every turn.

Award ticket redeposit and reissue fees will be eliminated for Award tickets purchased on or after December 9, 2020 for travel originating from North America to anywhere in the world (including flights operated by joint venture and codeshare partners) and for Award tickets purchased on or after August 31, 2020 for travel within the domestic U.S., Puerto Rico and U.S. Virgin Islands, with the exception of Basic Economy tickets.

SkyMiles Members can also take advantage of no change fees when purchasing Main Cabin or above on flights originating from North America. Members can also use their travel credits through December 2022 for travel originally scheduled to depart before March 31, 2021 (if the ticket was purchased before April 17, 2020).

When you join SkyMiles and start earning miles on qualifying flights in Main Cabin or above, you also begin earning toward Medallion Status. By flying with Delta and most partner airlines, you’ll earn Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs). 

Plus, get even closer to Medallion® Status with this special offer with eligible Delta SkyMiles® American Express Cards. Terms Apply. Learn More, opens in a new window.

As you fly, we’ll help you keep track of exactly how much you’re earning — and how close you are to achieving the next Medallion Tier. To track your MQMs, MQSs and MQDs and climb to Status, visit the My SkyMiles page or view them in the Fly Delta app in the SkyMiles section.

As a Medallion Member, you spend a lot of time with Delta employees, and we want to recognize the employees that go above and beyond to make your travel experience exceptional.

Email your stories to MedallionThanks@delta.com with as much detail as possible so we can identify the employee who helped make your day. If you know their name that is really helpful, but also who were they? A gate agent at the JFK airport? A flight attendant on your trip from LAX to ATL? A phone representative? The more information you can share, the better.

If you have stories from the past, we’re eager to hear those too. Please send us any of the details you can remember.

Besides helping recognize employees, some of the best stories might be featured in Delta marketing! Before anything you’ve shared with us is made public, we’ll be sure to contact you via email for your permission.

And so you’re aware, MedallionThanks@delta.com is not being monitored for customer servicing issues. Please share those at delta.com/comment to ensure issues can be addressed as quickly as possible.