Baggage FAQs

You've got baggage. You've got questions. Luckily, we have answers. If you don't see the answer to your question here, feel free to contact us.

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How Many Bags May I Carry On?

You may bring one carry-on item onboard the aircraft, plus one personal item. See our Baggage page for further information.

Passengers traveling on Delta Connection flights with 50 seats or less are permitted to carry personal items onboard the aircraft. Due to limited overhead and under-seat space, larger items will be tagged with a pink Gate Claim/Planeside tag and loaded in the cargo bin. These bags will be returned to the passenger upon deplaning.

All carry-on items must meet Federal Aviation Administration (FAA) regulations and may not exceed 22" x 14" x 9". The FAA mandates that all carry-on items fit under a seat or in an enclosed storage compartment.

Our gate or flight personnel may need to further limit the amount of carry-on baggage for a particular flight, depending on the cabin storage capacity of the plane and the expected number of passengers.

Are There Exceptions to the Carry-On Allowance Rule?

Yes. See our Carry-On Baggage page for more information.

What Is the Checked Baggage Policy for SkyTeam Elite/ElitePlus Customers Traveling on Delta?

To thank you for your loyalty, your first checked bag fee is waived with Delta Medallion Status or as a SkyTeam® Elite & Elite Plus Member. You may qualify for additional waived bag fees and an increase in the weight of your checked bag depending on your fare type. For full details and baggage fees, visit the Baggage page.

Do Bag Fees Apply to All Passengers Traveling Internationally?

Some bag fees apply to passengers traveling internationally. The latest updates and exceptions to these fees can be found on the Baggage page.

What Bag Fees Apply to International Passengers Who Have Connections/Stopovers Within the U.S.?

If all flights are on the same itinerary, international fees and rules apply to passengers traveling internationally with a connection or stopover in the U.S.

If an international passenger travels to the U.S. and continues their travel within the U.S. on a separate ticket, domestic rules apply.

Complete rules can be found on the Baggage page.

Do Checked Bag Fees Apply to All U.S. Territories?

Please visit our checked baggage fees page to find the most up-to-date information by travel region.

What Is the Checked Baggage Policy for Active U.S. Military Personnel?

Please review the baggage allowance for active-duty U.S. military personnel when traveling on orders or for personal travel on our baggage and travel fees page.

How Can I Ensure That My Baggage Will Arrive With Me?

We require outside personal identification on all checked baggage. We also recommend inside identification details, just in case the outside identification gets lost.

Remember to always carry medicine, money, valuable documents, keys, jewelry, cameras and other small fragile items in your carry-on luggage, just in case your baggage is separated from you for a time. And remember to never lock your luggage.

If I Pack My Camera in a Suitcase, Will It Be Covered Under Delta's Liability?

Unfortunately, we cannot assume liability for jewelry, cash, camera equipment or other similar valuable items contained in checked or unchecked baggage on domestic flights. See the Delayed, Lost or Damaged page for more information.

Are Carry-On Items Included in Delta's Baggage Liability?

We do not assume liability for unchecked items unless they are given to our personnel for storage during the flight or otherwise delivered into our custody for travel.

Does a Walking Cane Have to Be Stowed in a Specific Area on the Aircraft?

Federal regulations require that a cane must be stowed for takeoff and landings in an approved storage compartment. Flexible travel canes, such as those used by customers that are visually impaired, can be stored in the area under passenger seats, as long as the cane doesn't protrude into the aisle or otherwise disturb the crew or other passengers.

Lost Items FAQs

I lost something on the plane or at the airport. What should I do?

If you’ve left something on a Delta aircraft, at a Delta Sky Club, airport counter or gate, report your lost item here. We’ll do our best to locate and return it to you.

I already submitted a claim. What's next?

Visit our Lost and Found FAQs page to check your claim status or get additional help.

20 Minute Bag Guarantee FAQs

How Does Delta Calculate the Time the Bag Takes to Get to the Baggage Claim?

The time a bag takes to arrive at the baggage claim is measured by Delta's baggage tracking system, where available. If the time elapsed between the aircraft’s arrival at the gate and delivery of the bag to the baggage claim carousel is longer than 20 minutes, the customer is eligible to earn 2,500 miles. This offer is valid on domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection® carriers.

What if I Checked Several Bags and Only One Is Late?

If any of your bags arrive late, you are eligible for the guarantee. However, there is a limit of one request per passenger per departing or returning itinerary, regardless of number of checked bags. This offer is valid on domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection® carriers.

How Do I Request Bonus Miles if My Bag Arrives Late?

Complete the form at delta.com/bagsontime no later than two hours after your flight's arrival. Requests should only be submitted after your flight. Please allow up to two weeks after submitting your request for your bonus miles to appear in your account. This offer is valid on domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection® carriers.

Claims must be submitted within 120 minutes (2 hours) after flight arrival.