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Flight Changes & Cancellations

We understand that your plans may change, which is why you can make changes or cancel your flight online prior to departure. Visit My Trips to make changes to your flight(s) any time before your travel date.

As a reminder, some tickets may be subject to a cancellation fee or be non-changeable after expiration of the 24-Hour Risk-Free Cancellation Period.

If you purchased a ticket from a third-party travel site or agency and you need to make a change or cancellation, please refer directly to your travel agent for servicing/assistance needs.

 

 

Additional Help Pages

Cancel Or Refund Your Flight

Review options to help you voluntarily cancel your trip or request a refund if you’re eligible.

Same Day Flight Changes

Discover how you can make changes on your day of travel.

Change Your Flight

Explore how to make voluntary changes or rebook your flight online prior to departure.

Schedule Changes

Manage an involuntary flight change that occurs more than 72 hours before your flight’s departure and impacts your upcoming travel plans.

Delayed or Canceled Flights

Explore the options available to you when your flight is delayed or canceled within 72 hours of your scheduled departure.

REDEEM ECREDIT(S)

Follow a few easy steps to redeem your eCredit(s) for your next flight.

 

Frequently Asked Questions
Can't find the answer to what you are looking for? Check out our top Q&As when it comes to changing or canceling your flight.

Tickets purchased directly from Delta, including Basic Economy fares, are included in our 24-Hour Risk-Free Cancellation policy. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees.

Basic Economy tickets purchased for travel originating in the United States and Canada remain non-refundable and non-changeable. For added flexibility for Basic Economy travel, you may cancel your ticket to receive an eCredit minus a cancellation fee* and apply the remaining value toward a future Delta ticket.

Basic Economy Award Tickets are also non-refundable and non-changeable; you may cancel for a fee in miles which is deducted from the value of your ticket, and the remaining mileage balance will be redeposited into your SkyMiles account.

*A cancellation fee may apply depending on your point of origin and type of ticket. Visit the Baggage and Travel Fees page for more information.

While Delta has eliminated change fees for Main Cabin and above tickets originating from the United States, Canada and the Caribbean, there may be times when your new flight costs more than your original. In that case you would need to pay the difference in price. For tickets where travel begins outside of these regions, change fees may apply depending on your point of origin and type of ticket.

Additionally, Basic Economy fares are non-changeable and non-refundable in most cases. For added flexibility for Basic Economy travel, if you cancel you may be eligible for a partial credit in the form of an eCredit.* A cancellation fee will be deducted from the value of your ticket.**

*An eCredit will not be issued if the cancellation fee exceeds the ticket value.

**For tickets issued for travel originating in Korea, tickets will be refunded to the original form of payment after deducting the cancellation fee. Check your ticket along with the Baggage & Travel Fees page to view any fees that apply to Basic Economy tickets depending on your origin city and destination.

In keeping with our longstanding policy, we will first attempt to rebook you on a new flight if your current flight is canceled, significantly delayed (>120 minutes) or impacted by a qualifying significant schedule change.

If we cannot find an alternate flight for you and we cancel your ticket, or you choose to cancel the new flight you have been rebooked on, you have the following options:

  • Receive an eCredit for the value of the ticket, seat upgrade or Preferred Seat
  • Adjust your itinerary in My Trips
  • Request a refund to your original form of payment once your ticket is canceled

For the following scenarios, these tickets cannot be changed online and we recommend reaching out to our Reservations Specialists by messaging us or calling us at 800-221-1212. We encourage you to explore your options in My Trips if the scenarios below do not apply to your ticket.

  • Tickets that have been upgraded using miles or certificates
  • An adult traveling with an infant in arms
  • Tickets that are sold or ticketed by another airline – generally, this means your flight number will start with something other than "DL", except for SkyMiles Award Travel operated by a Delta airline partner
  • If you are ready to book your new trip now and don’t yet see your eCredit or have an issue booking on delta.com, please have your old ticket number ready when you reach out to our Reservations team. Your ticket number is a 13-digit number beginning with 006. You can locate the ticket number on your emailed flight purchase receipt
  • If you experience a schedule change or trip disruption that impacts your  Delta Vacations booking, please call 800-800-1504 (dial 711 for relay services)