The Delta CareStandard℠ focuses on creating a safer travel experience for everyone. As part of that effort, we’re asking our customers to help slow the spread of COVID-19 by participating in contact tracing. Contact tracing is voluntary unless specified by a specific flight, country, city or region.
Contact tracing is a process already being used in many countries and communities around the world to identify and alert those who have come into close contact with the COVID-19 virus to help reduce exposure and increase awareness.
You will be asked to provide your address while in the United States (U.S.) and a phone number. This information, in addition to contact information you provided during ticket purchase or at check-in, will be shared with the Centers for Disease Control and Prevention (CDC) via U.S. Customs and Border Protection (CBP) utilizing established channels for the Advance Passenger Information System (APIS).*
If after your flight, there is a suspected case identified on board, the CDC will work directly with local health departments to contact you and provide follow-up instructions for testing and/or potential quarantine.
Follow-up of travelers is at the discretion of health departments and may be considered by jurisdictions implementing safety measures.
*Please refer to Delta’s Privacy Policy for details. For more information, go to www.CDC.gov, opens in a new window or www.CBP.gov, opens in a new window, or see CBP’s Privacy Impact Assessment for the Advance Passenger Information System, opens in a new window.
Delta and our global partners are working diligently with our respective government agencies, health officials and aviation authorities to offer safer travel at every point in your journey.
You and those in your itinerary can voluntarily participate if you are:
- Flying on a Delta operated flight or flying on a global partner airline ticket with a Delta operated segment, and
- You are a foreign national and/or a U.S. passport holder traveling to the United States as your final destination.