How to Cancel or Change Your Flights

It is simple to cancel or change your flight on delta.com in just a few easy steps.

For travel impacted by coronavirus, we are broadly waiving change fees, including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1 through December 31, 2020. Learn more and see if your flight is eligible, opens in a new window.

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Step 1: Find Your Confirmation Number

You can use the confirmation number from your original booking to search for your Trip on delta.com. 

In Your Email Inbox

Search for “Your Flight Receipt” and locate the email that applies to the trip you want to change or cancel.

You will find your confirmation number in the top section of the email, just below the Delta logo and your name.


 

Step 2: Find Your Trip

Go to  My Trips, opens in a new window  and locate your trip using your name and confirmation number, credit/debit card number, or ticket number from your Flight Receipt email.


 

Step 3: Modify Your Flight

Once you have located your trip, on the Trip Details page, click the "Modify Flight" button. Select whether you would like to start a flight change or flight cancellation. From there you will be taken step-by-step through options for changing or canceling your flights. Rest assured, no changes or cancelations will be final until confirmation. Change fees will be waived for eligible tickets.


 

Step 4: Begin the Flight Change or Cancellation Process.

Change a Flight

Once you have selected “Start Flight Change,” you can choose the flights you would like to change and view new flight options. The value of the original flight will be applied to the cost of the new ticket. You will see this credit reflected in the final price before you complete the change and view your confirmation.

If your new flight’s cost is less than your original flight’s cost, the difference will be issued to you as a Delta eCredit.

 

Cancel a Flight

Once you have selected “Start Flight Cancellation,” you will be taken through the cancellation process. Before the cancellation is final, you will have the opportunity to check your flight details and confirm that you would like to cancel. 

You will be issued a refund as either a Delta eCredit or to the original form of payment depending on your ticket type and circumstances of cancellation. In some situations you will be issued an eTicket.

For more information about accessing and using available eCredits, go to How to Rebook Using an eCredit, opens in a new window.


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