Can I Cancel/Change My Flight Without Fees?


Updated as of Tuesday, June 30, 2020

If your travel plans have changed, please cancel or modify your itinerary in My Trips ahead of your departure date and incur no change fees or Award redeposit fees if your travel is eligible for a waiver. This action dramatically helps our agents successfully assign seats a safe distance apart to those who are traveling on the aircraft and ensure weight and balance guidelines are met.

We are waiving change fees and Award redeposit fees for travel impacted by coronavirus. This applies to domestic and international travel departing March through September 30, 2020, as well as all tickets purchased between March 1 and July 31, 2020. 

If your travel is eligible for a waiver, you can move your travel dates and even select a new destination. Your unused ticket will be applied toward your new flight, and in some instances a fare difference will apply. If the new fare is lower, you will receive an eCredit for the difference. If the new fare is higher, the difference will be collected. The fare difference will be waived for changes to existing travel between March - Sept 2020 if originally purchased before April 17th and traveling to the same destination before September 30, 2020.

Tickets originally purchased between March 1 and July 31, 2020, can be changed without a change fee or Award redeposit fee* for up to a year from the date you purchased it.  

What are my next steps?  

To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs.  

Change to a different flight:  

  • If you select this option, we will waive any applicable change fee or Award redeposit fee.*   
  • To change your flight, visit My Trips on delta.com, select the flight you wish to change and then click on "Modify Flight."   
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.   
  • Note that the change fee or Award redeposit fee will be waived; however, if there is a difference in price, a difference in fare may apply.*  

You may choose to cancel your trip and use the value toward a future flight:   

  • You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date.   
  • The change fee or Award redeposit fee will be waived; however, if there is a difference in price, the fare difference will apply for new travel dates and will be collected at the time of booking the new ticket.   
  • To cancel your flight, visit My Trips on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."   

In the event your selected flight is canceled by Delta, we will contact you with additional information.   

*The change fee or Award redeposit fee will be waived; however, if there is a difference in price, a difference in fare will apply. The international travel waiver applies to travel to the U.S. Virgin Islands and Puerto Rico. Notwithstanding any rules or ticketing policies to the contrary, if the newly selected flight is for the same travel dates, for the same origin and destination, and results in a lower ticket price, then the reissued ticket will be deemed issued at the same ticket price as the original ticket (i.e., any fare difference will not be issued in the form of a credit). Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity. 

  • For travel within the United States originally scheduled to depart March through September 30, 2020, all change fees and Award redeposit fees are waived.  
  • You can rebook your trip to the same destination for travel departing before September 30, 2020, with no difference in fare applied.  
  • For trips rebooked to the same destination for travel departing October 1, 2020 – September 30, 2022 there will be no change fees or Award redeposit fees. If there is a difference in price, the fare difference will apply.  
  • We understand you might not know where you want to go. If you’d like to change your destination, or if you don’t know when you want to travel, you may cancel without a fee and use your credit to book a new flight at a later date.   
  • Travel to and from the U.S. Virgin Islands and Puerto Rico will qualify for the international ticket flexibility policy.  
  • For the best experience, please go to My Trips to adjust your plans before your original travel date. Your new travel must be completed by September 30, 2022.   

All U.S. Domestic Travel: No Change Fees for Customers Scheduled to Travel March 1 – September 30, 2020  

  • Eligible Customers: All Tickets Originally Issued on or before April 17, 2020  
  • Impacted Travel Date(s): March 1, 2020 – September 30, 2020  
  • New Ticket Must Be Re-issued On/Before: September 30, 2022  
  • Rebooked Travel Must Be Completed No Later Than:  September 30, 2022  

What are my next steps?  

To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs.  

Change to a different flight:   

  • If you select this option, you may make a one-time change and we will waive any applicable change fee or Award redeposit fee.*   
  • To change your flight, visit  My Trips  on delta.com, select the flight you wish to change and then click on "Modify Flight."   
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.   
  • Note that the change fee or Award redeposit fee will be waived; however, if there is a difference in price, a difference in fare may apply.*  

You may choose to cancel your trip and use the value toward a future flight:  

  • You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket through September 30, 2022.   
  • The change fee or Award redeposit fee will be waived; however, if there is a difference in price, the fare difference will apply for new travel dates and will be collected at the time of booking the new ticket.   
  • To cancel your flight, visit  My Trips  on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."   

In the event your selected flight is canceled by Delta, we will contact you with additional information.   

*The change fee or Award redeposit fee will be waived; however, if there is a difference in price, a difference in fare may apply for domestic U.S. travel rebooked to commence after September 30, 2020, and for international travel rebooked to commence after September 30, 2020. Final travel must be completed by September 30, 2022. Applicable change fee and fare difference will apply for new travel dates. 

  • For international travel originally scheduled to depart March through September 30, 2020, all change fees and Award redeposit fees are waived.  
  • You can rebook your trip to the same destination for travel departing before September 30, 2020, with no difference in fare applied.  
  • For trips rebooked to the same destination for travel departing October 1, 2020 – September 30, 2022, there will be no change fees or Award redeposit fees. If there is a difference in price, the fare difference will apply.  
  • We understand you might not know where you want to go. If you’d like to change your destination, or if you don’t know when you want to travel, you may cancel without a fee and use your eCredit to book a new flight at a later date.  
  • Travel to and from the U.S. Virgin Islands and Puerto Rico will qualify for the international ticket flexibility policy.  
  • For the best experience, please go to  My Trips  to adjust your plans before your original travel date.  Your new travel should be completed by September 30, 2022  

All International Travel: No Change Fees for Customers Scheduled to Travel February 25 – September 30, 2020  

  • Eligible Customers: All Tickets Originally Issued on or before April 17, 2020  
  • Impacted Travel Date(s): February 25 – September 30, 2020  
  • New Ticket Must Be Re-issued On/Before: September 30, 2022  
  • Rebooked Travel Must Be Completed No Later Than:  September 30, 2022  

What are my next steps?  

To provide you with flexibility for your travel plans, we're offering you the following options to choose what best fits your travel needs.  

Change to a different flight:   

  • If you select this option, you may make a one-time change and we will waive any applicable change fee or Award redeposit fee.*   
  • To change your flight, visit  My Trips  on delta.com, select the flight you wish to change and then click on "Modify Flight."   
  • Choose "Start Flight Change" and select which flight you would like to change to search for a new flight.  
  • Note that the change fee or Award redeposit fee will be waived; however, if there is a difference in price, a difference in fare may apply.* 

You may choose to cancel your trip and use the value toward a future flight:  

  • You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket through September 30, 2022.   
  • The change fee or Award redeposit fee will be waived; however, if there is a difference in price, the fare difference will apply for new travel dates and will be collected at the time of booking the new ticket.   
  • To cancel your flight, visit  My Trips  on delta.com and click on "Modify Flight" then choose "Start Flight Cancellation."  

In the event your selected flight is canceled by Delta, we will contact you with additional information.   

*The change fee or Award redeposit fee will be waived; however, if there is a difference in price, a difference in fare may apply for domestic U.S. travel rebooked to commence after September 30, 2020, and for international travel rebooked to commence after September 30, 2020. Final travel must be completed by September 30, 2022. Applicable change fee and fare difference will apply for new travel dates. 

 

  • If your travel begins on or after October 1, 2020, and does not qualify for any of the waivers above, please continue to check back here for updates.