KNOW BEFORE YOU GO

Face Masks


For everyone's safety, face masks are required.


Delta customers, employees and partners are required to wear a face mask or appropriate cloth face covering over their nose and mouth throughout their travel. 

Federal law requires each person to wear a mask at all times while in the airport and when using public transit, during boarding and deplaning, and for the duration of the flight. Refusal to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties. 

When Masks Are Required


Masks or face coverings are required from curb to claim throughout the airport, including these Delta touchpoints:   

  • Lobby Check-in  
  • Delta Sky Clubs 
  • Boarding Gate Areas  
  • Jet Bridges  
  • On board the aircraft for the duration of the flight   

Masks must be worn at all times except while eating, drinking, or taking oral medications for brief periods. Prolonged periods of mask removal are not permitted for eating or drinking – masks must be worn between bites and sips.  

If oxygen masks are needed due to loss of cabin pressure or other events affecting aircraft ventilation, personal face masks should be removed to accommodate oxygen masks.


Types of Masks 


To comply with federal law and for the protection of our customers and employees, Delta has specified the types of masks allowed onboard in compliance with CDC guidance, opens in a new window. Masks or face coverings should be secured to the head with ties or ear loops and should fit snugly but comfortably against the side of the face to ensure proper fit. 

Permitted Masks:

  • Disposable surgical or medical masks 
  • Cloth masks with tightly woven fabric (2 or 3 ply masks are recommended) 
  • Valve-free respirator masks (N95 or KN95) 
  • Fabric masks with a clear plastic window  
  • Gaiters with two layers (single layer gaiters should be doubled over) 
  • Plastic face shields or goggles may be worn in addition to a mask but are not approved mask replacements 

Masks Not Permitted: 

  • Any mask with an exhaust valve  
  • Masks with slits, punctures or holes 
  • Bandanas, scarves, ski masks, and balaclavas 
  • Novel and battery-operated masks that do not meet the specifications of the permitted masks listed above 

 


Mask Exemptions 


Children under the age of two are exempt from the mask requirement.  

Customers with a disability who cannot wear a mask for reasons related to their individual disability are strongly encouraged to reconsider travel or should be prepared to complete a ‘Clearance-to-Fly’ process prior to departure at the airport. If you are a customer with a disability who requires this exemption, please arrive early to complete the process during check-in to avoid missing your flight. This process can take over one hour. Mask exemptions only apply for travel onboard flights operated by Delta Air Lines and Delta Connection and do not exempt customers from any requirements that may be imposed by governments, including local, state or foreign countries, (at the origin or destination) or from requirements on other airlines. Please consult your departure, connection and arrival locations for local mask mandate requirements.

Any false claims of a disability to obtain an exemption from wearing a mask or face covering may result in the suspension of travel privileges on any Delta flight for the duration of the mask/face covering requirement and may be reported to appropriate government authorities. 

To learn about Delta Partner carrier face mask policies, click here.


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