Airport Advisory Information


Your time is valuable. Whether you're flying for business or going on vacation with your family, we want to help make your travel experience as stress-free as possible.

During your travels, you may run into longer than normal wait times or other airport delays. And even though these delays may be out of Delta's control, we want you to be aware so you can plan accordingly.

The next step in Atlanta Hartsfield-Jackson’s ongoing construction efforts includes an expansion of the Airport’s T-North concourse. This expansion will impact ATL’s North Economy Parking, closing over 1,000 spaces. While the North Daily parking will remain open, customers are urged to use the South Daily parking lot, the South Economy lot, the West Economy lot, Park-Ride lots A and C, and the International Park-Ride. Maps, real-time lot status updates, and other important ATL Parking information can be found here, opens in a new window.

Effective immediately, a portion of the Terminal 3 arrivals level roadway at LAX will be closed off to public access for five months due to construction. The closure will only impact the three interior lanes used for private/taxi pick up and there will be no change to commercial vehicle (e.g. hotel/rental car shuttles) pick-up procedures. The sidewalk and exterior lanes will remain open during this time. Please allow extra time for pick-up when traveling through T3.

The Port Authority of NY/NJ has closed one of its four runways at John F. Kennedy International Airport (JFK) through November 2019 for reconstruction to ensure its long-term safety and reliability. Delta and airport teams are working closely to maximize efficiency of runways to reduce unforeseen delays. You may utilize the Fly Delta app for the most up-to-date information regarding your flight.

For more information on the runway closure, please visit: https://www.panynj.gov/press-room/press-item.cfm?headLine_id=3100, opens in a new window.

Due to increased customer travel demand at Terminal 1D (Security Checkpoint), customers are strongly recommended to check-in at least 2 hours before scheduled departure.

TRAVEL TO/FROM VENICE, ITALY (VCE)

If you are departing VCE, please be advised of the following information:

Due to major airport congestion caused by the ongoing airport renovation at the Venice Marco Polo Airport (VCE), we encourage all passengers to arrive at least three hours prior to your flight’s departure time and to check in at the airport kiosks on the first floor in order to expedite your airport experience. Passengers who have checked in online must print a boarding pass using the kiosk in order to be able to proceed directly to the North Security check point or to the Delta Bag Drop at lower level.

Please note that check-in counters close promptly one hour before departure. If a flight is delayed, passengers should still check in according to the original flight departure time. Check-in will be located on the Ground Floor level at the Arrivals Area.  After check-in, you can reach the North Security check point by following these steps:

  1. Go to the center hall and take the stairs or elevator to the Departure Level.
  2. Look for airport signage directing you to the North Security check point, as a Delta customer you will have a dedicated entry point along with other customers flying on U.S carriers direct to the USA.

Passengers in need of wheelchair assistance will need to call an airport authority wheelchair representative using the intercom once they have arrived at VCE. For more information on how to request wheelchair assistance and a detailed map of all intercom locations, please visit

If you are arriving in VCE, please be advised of the following information: 

Renovation work is affecting the VCE arrival area for all airlines. Delta Welcome Agents will be present and able to answer any questions, including directing passengers to the Airports Baggage Service Office for any baggage issues.

To alleviate roadway congestion, the Port Authority is consolidating all taxi pick-up to the west side of the airport, discontinuing taxi pick-ups at Terminals C and D. If you are planning to take a taxi upon arriving in Terminals C and D, Port Authority-operated buses will be available on a continuous loop to take you directly to the taxi area, an approximate 15-minute ride. Port Authority representatives will be on-site for assistance should you have questions.

Additionally, starting on April 13th, pick-up for remaining Car Services (Lyft, Uber, Juno, limo/black car, etc.) for Terminals C and D will be relocated to a centralized location. Terminal wayfinding signage will be prominent from both terminals to the “Car Services” pick-up location, located on the ground level between Terminals C and D.

The AMS airport will not be accessible via train on January 19 or 20. In addition, between January 17-20, trains will not be running for the Schiphol Airport-Leiden route, buses will be deployed instead. Please plan your trip to/from the airport accordingly.

If you are traveling to/through AMS, please note security and document check processes have changed. You should proceed directly to your Delta departure gate.

Please allow more time to reach your gate in Detroit Metropolitan Airport’s McNamara Terminal. From January 8 through April 11, the tram system will be out of service. Both trams are having their software and hardware upgraded, as well as tested, during the final phase of this improvement project. Please use the moving walkways to move through the terminal more quickly. If you need wheelchair assistance, please inform Delta when booking your trip or contact Prospect Airport Services upon your arrival at the terminal.

Due to the expansion of Guarulhos International Airport, Delta's check-in counter has moved from Terminal 2C to Terminal 2B.

Please be advised you may experience long travel times between Immigrations / Security area and Delta gates due to ongoing construction efforts at Pier C of Comodoro Arturo Merino Benitez International Airport (SCL). Delta check-in at SCL opens 3 hours prior to departure. We recommend you arrive at least 2 hours prior to your departure time. For more information, please visit https://www.nuevopudahuel.cl/InternacionalTerminal?language=en

Please be advised that you may experience roadway traffic delays due to ongoing construction efforts at the South Terminal of Hartsfield-Jackson International Airport (ATL). We recommend that you arrive at least 2 hours prior to your departure time. In addition, customers arriving using commercial transportation such as a hotel or parking service shuttle will be dropped at the North Terminal. For more information, please visit next.atl.com

Construction is underway to improve and modernize CVG terminals and roadways. Please prepare for potential traffic delays and use caution when entering/exiting the area.

Due to increased TSA wait times, please arrive at Hartsfield International Airport (ATL) at least 2 hours before your scheduled departure time for all domestic flights and 3 hours before all international flights. In addition, we will be providing support to TSA by deploying Delta employees to assist in non-screening tasks such as managing security lines and answering customer questions.

Please be advised that the TSA security checkpoint at the Cincinnati Northern Kentucky airport closes at 9pm local time. Please arrive at the airport prior to 9pm, even if your flight is delayed, to ensure that you have plenty of time to get through the security checkpoint before it closes. 

Please be advised the Customs Border Patrol (CBP) at Queen Beatrix International Airport (AUA) closes promptly at 6pm local time. All passengers must be processed prior to closing, even if their flight is delayed.

For easier access through security at JFK, please consider the following: If you are departing from T4 and arrive between the hours of 6am - 8pm (Eastern) with no checked bags and in possession of a boarding pass, we recommend you utilize the T4 TSA checkpoint at the Arrivals Level for general security clearance.

Due to ongoing construction efforts as part of LaGuardia Airport’s redevelopment program, we advise that passengers be aware of the following changes upon arrival:

  • Lots P2, P3, and P5 are closed.
  • Terminal B Daily Parking and Terminal C & D Daily Parking will be available for access to Terminals B, C and D.
  • Roadway congestion may require more time in and out of the airport.
  • Public Transportation may also be affected.
  • Please visit www.laguardiaairport.com, opens in a new window for the most up to date information and project updates.

We apologize for the inconvenience, but due to extensive renovation work at the Venice Marco Polo Airport (VCE), we encourage passengers to arrive 3 hours prior to their flight’s departure time and to check-in online at delta.com or via the Fly Delta app or at the airport kiosk prior to their flight to help reduce delays. Please note that check-in counters close promptly one hour before departure. If a flight is delayed, passengers should still check-in according to the original flight departure time. 

  1. Check-in will be located on the Ground Floor level at the Arrivals Area near Zone A.   After check-in, you can reach the Airport security check point by following these steps:
  2. Please follow indications given by the airport floor staff and go to the center hall and take the stairs or elevator to the Departure Level.
  3. Look for airport signage as you might be asked to go through the North or the main security check point, as Delta customers will have a dedicated entry point along with other customers flying on U.S carriers direct to USA.
  4. Passengers in need of wheelchair assistance will need to call an airport authority wheelchair representative using the intercom once they have arrived at VCE. Intercoms are located at 1S parking, near the mobile dock, outside the airport on the ground floor and on the 1st floor. For more information on how to request wheelchair assistance and a detailed map of all intercom locations, please visit veniceairport.it, opens in a new window.

For passengers arriving at VCE, please note that the renovation work is affecting the VCE arrival area for all airlines as well. Delta Welcome Agents will be present and able to answer any questions and direct passengers to the WFS Ground Italy BSO Office for any baggage issues.

Portable Electronic Devices Containing Lithium Batteries as Checked Baggage

Portable electronic devices with built-in lithium or lithium ion batteries (laptops, smartphones, tablets, etc.) should be transported in carry-on baggage when possible, and not placed in checked baggage. 

When it is not possible to transport such devices in carry-on baggage:
Enforced by the Ministry of Land, Infrastructure, Transport and Tourism of Japan, for flights departing from airports in Japan, portable electronic devices with built-in lithium or lithium ion batteries carried as checked baggage must be:

  • Completely switched off (not in sleep mode).
  • Packed in a rigid suitcase or wrapped in cushioned material such as clothes. This will help to prevent the items from unintentional activation or damage.

Thank you for your understanding and cooperation.

Please see Delta's Baggage Policies and Restricted Items for more information.

We’ve moved our operations at Los Angeles International Airport (LAX) to Terminals 2 and 3.

For more seamless travel:

  • Download the updated Fly Delta app and check it often for up-to-the-minute gate information, interactive airport maps and travel updates
  • Review directions for traveling between terminals with connecting flights
  • If needed, catch the new Delta buses before entering the terminal or at special gates inside the terminal after the security checkpoint to travel between T2, T3 and Tom Bradley International Terminal
  • Follow directional signage. Airport staff are also available to help

Delta One®  customers may enjoy Delta One(SM) at LAX which is located at the first entry point for Terminal 2 and can be easily identified by the "Delta ONE" signage along the curb. As we work to improve the Delta One at LAX experience, you will enjoy exclusive access to the front of the applicable security lane from a private corridor, ensuring a seamless check-in experience.

If you are departing from Terminal 3, you may check-in at the Delta One at LAX temporary check-in location at the ticket counter within Terminal 2, then take the inter-terminal bus to T3, or proceed through security at T3 and go directly to the gate. Please note that the inter-terminal buses between T2 and T3 operate on a frequent basis, and the travel time between terminals is only a few minutes.

Delta Sky Club has arrived in Terminals 2 and 3 at LAX. The club at both Terminal 2 and 3 are located on the Mezzanine Level and will be available while we continue to make enhancements scheduled for completion by January 2018.

Travel To Brazil:

Select passengers are now able to purchase an eVISA before traveling to Brazil. This as an alternative option to the traditional paper visa foil acquired at a Brazilian Embassy or consulate for visa required nationals traveling or transiting Brazil.

eVISAs are currently available to Australian nationals and will  expand to nationals of the following countries on the dates outlined below:

Japan: Jan 11, 2018
Canada:  Jan 18, 2018
USA: Jan 25, 2018

The eVISA is valid for 2 years or up to passport expiration date (whichever comes first) and maximum stay cannot exceed 90 days per year. It will be issued at lower costs than traditional visas. The estimated cost is $44.24USD ($40 visa, $4.24 service provider fee) and can be obtained at www.vfsglobal.com/brazil-evisa, opens in a new window.

Passengers will need to print the eVISA confirmation receipt and must carry it with them when they travel and must be presented to Brazilian Immigration officials on arrival.

Travel From Brazil:

Per Brazilian legislation, Brazilian citizens under the age of 18 and traveling without both parents are required to present additional documentation in order to depart Brazil. This requirement also applies to minors with dual nationality or those born in Brazil and who are not Brazilian citizens

The requirements are as noted for passengers under the age of 18:

  • Passengers who are traveling with only one of the parents/legal guardians must have a notarized letter with authorization from the other parent/legal guardian.
  • A passenger traveling alone or accompanied by someone other than the parents/legal guardians must have a notarized letter with authorization from both parents/legal guardians.
  • Judicial authorization will be required for travel of Brazilian citizens under 18 if accompanied by an adult that is not a Brazilian citizen and resides abroad, provided (i) such adult is not the parent/legal guardian of the minor or (ii) the minor, though born in Brazil, does not have Brazilian citizenship.

Exemptions:
Authorization is not required for minors traveling with both parents or non-Brazil citizens that were not born in Brazil.

Resources:

For more information regarding Brazil documentation requirements, please click on the link below or contact the consulate in the child’s country of residence.

Click Cartilha de Viagem de Menores ao Exterior, opens in a new window to view a guide released by Brazilian authorities. To view a standard authorization form please click: http://www.cnj.jus.br/programas-e-acoes/viagem-ao-exterior, opens in a new window