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CANCEL TRIP AND APPLY FOR A REFUND OR ECREDIT

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Enter your ticket or document number below to display your information. Refunds and eCredits will be issued according to the fare rules of your ticket and applicable waivers. Even if your ticket is not refundable, you may be able to cancel your itinerary and apply the value to a future flight, though change fees will apply. Some tickets, such as our Basic Economy fares, are not eligible for a refund or any ticket changes.
  • If you would rather change to a new flight, this can be accomplished in My Trips.
  • If you purchased an international ticket from a travel agency you must instead contact the ticketing agency for a refund.
  • If your flight was cancelled or delayed, or if you experienced a downgrade of service and wish to cancel your itinerary and request a refund, please use the Cancel and Refund Form.
  • If you have previously submitted a refund request, check the status of your refund or eCredit.

Forms of Payment:

Delta will issue refunds for eligible tickets typically within 7 business days for domestic credit/debit card purchases. Once processed, the refund may take up to two billing cycles before it is reflected on your credit/debit card statement. Refunds for eligible tickets purchased with cash or check will be processed typically within 20 business days.

View Terms and Conditions for full details.

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Refund Details Form

APPLY FOR A REFUND OR ECREDIT

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TICKET OR DOCUMENT NUMBER

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