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Enter your ticket or document number below to display your refund information. Even if your ticket is not refundable, you may be able to cancel your itinerary and apply the value to a future flight, though change fees will apply.
  • If you would rather change to a new flight, this can be accomplished in My Trips.
  • If you purchased an international ticket from a travel agency you must instead contact the ticketing agency for a refund.
  • If your flight was cancelled or delayed, or if you experienced a downgrade of service and wish to cancel your itinerary and request a refund, please use the Refund Exception Form.
  • If you have previously submitted a refund request, check the status of your refund.


Refund Details Form

Refund Information

* indicates required information

Terms and Conditions

Refund Rules

  • All refund requests are subject to the rules of the ticketed fare, and fees or penalties may apply to your refund. Your itinerary will be cancelled at the time the refund is processed.
  • Delta will issue refunds for eligible tickets within seven business days for domestic credit/debit card purchases. The refund may take up to two billing cycles before it is reflected on your credit/debit card statement. Refunds for eligible tickets purchased with cash or check will be processed within 20 business days.
  • Refund checks are generally issued within one week of the date we process your refund for cash or check ticket purchases.However, please allow additional time for mail delivery.