GET TO KNOW MEDALLION STATUS

Upgrades for Medallion® Members
As a Medallion Member, we know upgrades are important to you. With all Tiers of Medallion Status, you are eligible for Unlimited Complimentary Upgrades to First Class and Delta Comfort+®, plus, day-of-departure Unlimited Complimentary Upgrades to the Delta One® experience on flights within the U.S. 50 – including flights to Hawaii.

In addition, Diamond and Platinum Medallion Members can select Upgrade Certificates as part of Delta-exclusive Choice Benefits. Here’s everything you need to know about how these upgrades work so you can get the most out of your Status.

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Everywhere You Can Be Upgraded

Medallion Members are eligible for and rewarded with Unlimited Complimentary Upgrades to Delta Comfort+ and First Class on all routes where the products are available. They are also eligible for day of departure Complimentary Upgrades to Delta One® on all U.S. 50 flights – including flights to Hawaii.

  • Delta Comfort+ is typically offered on domestic and select international flights
  • First Class is typically offered in North America and nearby destinations like the Caribbean and Central America
  • Delta One is generally available on long-haul international flights and certain cross-country domestic flights

Complimentary Upgrades are not permitted to Delta Premium Select or Delta One® flights outside of the U.S. 50. Delta Premium Select is available on select international flights.

The following chart shows which products are eligible for Complimentary Upgrades, based on what product is offered at the time of booking your flight. When searching for a flight in the Fly Delta app or at delta.com, you can see the products offered in the flight results display. If you want to check back on a flight you’ve already booked, you can visit My Trips (also in the Fly Delta app or at delta.com), locate your reservation, and open the seat map to see what products are offered on that flight.
PRODUCT

ELIGIBLE FOR COMPLIMENTARY UPGRADES
Delta Comfort+
Yes
First Class
Yes

Delta Premium Select
Delta One – within the   U.S. 50
Yes

Delta One – outside of the U.S. 50

Availability:

Medallion Complimentary Upgrades are subject to availability and may not be available on all flights or in all markets.

Basic Economy (E) fares are not eligible for paid or Medallion Complimentary Upgrades, regardless of Medallion or other elite status.

Complimentary Upgrades are not available for selection by any passenger while onboard the aircraft regardless of Status or fare class.

For Companion Upgrades, both passengers must be ticketed, and upgrades must be requested at least three hours before the scheduled departure of the flight. Except as stated in this section, the rules governing complimentary Medallion Member upgrades also apply to companion upgrades. Upgrades are available for primary ticket holders and their travel companion on paid tickets, Award Tickets, Miles + Cash tickets, Pay with Miles tickets and SkyMiles Companion Certificates.

Ticket Changes:
Changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the original Main Cabin fare purchased. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare.

Companions who change their itinerary and are no longer traveling with the higher-tiered Medallion Member after the change are not eligible for a Complimentary Upgrade at the higher-tiered Member’s clearance window. If an upgrade was confirmed prior to the itinerary change, a General Member companion’s reservation will be changed to reflect the original class of service for the new itinerary and they will no longer be eligible for a Complimentary Upgrade. If the companion is a Medallion Member, their reservation will be changed to reflect the original class of service, and they will continue to be eligible for an upgrade at their own clearance priority. If the Medallion or partner airline elite member is no longer traveling on their original reservation, the companion traveling on the original reservation will no longer be eligible for complimentary Delta Comfort+ seating, and their Delta Comfort+ seat assignment may be removed.

Mileage Accrual:
Except for eligible Pay with Miles tickets and eligible Award Travel tickets, Complimentary Upgrades are not eligible on fares that do not earn miles. Upgrades do not affect mileage accrual. Mileage earned is based on the original fare purchased. For travel on or after January 1, 2022 Basic Economy tickets do not earn miles or credit toward Medallion Status.

Fees:
Tickets purchased from Delta over the telephone or at an airport or city ticket office will incur a direct ticketing charge when issued in select European countries. Charges are waived for all other points of origin and may be waived for select European countries upon request. Travel agents may impose an additional service charge for ticketing.

Miscellaneous:
Flight cancellation, substitution of equipment, or other irregular operations may result in the cancellation of confirmed upgrades. Delta's liability, if any, in the event of irregular operations is governed by the terms of its Contract of Carriage and shall be based upon the original fare purchased.

How to Request an Upgrade

Provide your SkyMiles® number when making a flight reservation at delta.com, over the phone, at the airport or through a travel agent. Based on what works best for you, you can set your SkyMiles account preferences to have your upgrades requested automatically any time you make a reservation with your SkyMiles number (on eligible flights), or you can manually request them for each flight. Learn more about the two options:

  • GET YOUR UPGRADES AUTOMATICALLY
    Opt in for automatic upgrades, and when you receive a Complimentary Upgrade, you can use the seat map to select any available1 seat across the entire seat map within your upgraded cabin or in Main Cabin.

    Opt in for automatic Complimentary Upgrades if you:
    • Prefer to maintain top upgrade priority within your Medallion eligibility window
    • Enjoy the ease of automation
    • Are comfortable self-selecting to an available seat if you get upgraded into a seat you don't prefer
       
  • SELECT YOUR UPGRADES YOURSELF
    Opt out of automatic Complimentary Upgrades, and you can use the seat map to select any available1 seat yourself across any cabin when you receive upgrade clearance for that cabin.

    Opt out of Complimentary Upgrades if you:
    • Prefer to choose your upgraded seat
    • Will remember to choose your upgrade during your eligibility window
    • Don't mind receiving lower priority within your eligibility window in order to choose your preferred seat

Setting Your Default Preferences:

If you’ve never set upgrade preferences in your SkyMiles profile before, your settings default to being opted in for automatic upgrades to First Class but opted out of automatic upgrades to Delta Comfort+.  To adjust your settings:

  1. Visit delta.com/myprofile and log in
  2. On the My Profile page, locate Flight Preferences and click ‘OPEN’
  3. On the Flight Preferences page, locate Medallion Complimentary Upgrade Requests, and use the EDIT button to adjust your preferences
  4. Note that changes made to your upgrade preferences will reflect on all reservations booked after updating your settings. Already existing itineraries will not be changed.

Setting Your Delta Comfort+ Seat Preferences for Individual Flights: 

You can now select and personalize your Delta Comfort+ Complimentary Upgrade Seat Preferences for an upcoming flight if you were not already cleared into Delta Comfort+. To select your Seat Preferences:

  • Find your reservation in My Trips or in the Fly Delta app (Make sure you have the latest version of the app downloaded).
  • Request a Delta Comfort+ Upgrade and check the “Upgrade Preferences” box.
  • Then, check both boxes for “Request upgrade” and “Only upgrade if my Seat Preferences are available.” 
  • Once both boxes are checked, select your Seat Preferences: aisle, middle or window. 
  • If you have multiple segments in your trip, click “Apply to All Segments of the Trip" to save your Seat Preferences for each segment. 
  • Confirm your Seat Preferences. Once your Seat Preferences are set, you may be upgraded to Delta Comfort+ for the upcoming flight if your selected Seat Preferences are available. For now, selecting Seat Preferences won’t change your global settings, and you’ll need to select your Delta Comfort+ Seat Preferences every time you fly.*

Keep in mind:

  • You can manually request an upgrade while booking a flight on the Passenger Information screen.
  • Once you’ve booked a flight, you can go back and request an upgrade by locating your flight in My Trips.
  • Medallion Members traveling alone who are not opted in to receive automatic Delta Comfort+ upgrades also have the ability to request a Delta Comfort+ upgrade to any available seat or only a window/aisle seat when checking in for a flight. Once you have selected your seat preference at check-in, your upgrade request will be added to the Airport Standby list. Upgrades will clear based on availability and clearance priority.
  • Medallion Members who choose to opt-in to Complimentary Upgrades prior to check-in will still receive top priority within their eligibility window.
  • If you have requested an upgrade for multiple cabins, you will be upgraded to the most premium option available.
  • If you’re upgraded to Delta Comfort+, you’ll still be on standby for upgrades to the most premium cabin eligible for Complimentary Upgrades on your flight.
  • If no upgrades to Delta Comfort+ are available, you’ll be placed on standby for an upgrade. You may view your spot on the standby list in My Trips or in the Fly Delta App upon check-in.
  • For flights out of Paris (CDG) and Amsterdam (AMS), Medallion Members will not be able to select an upgrade or change seats within the seat map beginning 48 hours prior to departure.
  • *While our gate agents do their best to take set Seat Preferences into consideration, in some cases, manual upgrades made by a Delta gate agent may override Seat Preferences within 3 hours prior to the Member’s flight departure.
  • *For now, Seat Preferences for Delta Comfort+ Complimentary Upgrade Preferences are available when you are traveling alone on Delta-operated flights, flights on a Delta aircraft. Seat Preferences cannot be selected or changed once you have checked in for an upcoming flight.

1When using the seat map, Medallion Members may see upgrades available for purchase within their eligibility window and can choose to purchase the upgrade or wait for their Complimentary Upgrade to clear, if these seats go unsold.

When Complimentary Upgrades Clear
Once you’ve requested an upgrade for an upcoming flight – what’s next? You simply wait for your upgrade to clear. When an upgrade “clears”, it means that your upgrade has been confirmed. There are a number of things that determine the order that upgrades will clear in and how Members requesting an upgrade on the same flight are prioritized – this is known as the Complimentary Upgrade “clearance priority.” Our upgrade clearance priority recognizes the loyalty of our Medallion Members, long term loyalty of our Million Milers, Delta SkyMiles Reserve American Express Card Members and Delta Corporate Travelers
Here’s what determines the order of upgrade requests (beginning January 1, 2024):
chart

Priority
Complimentary Upgrade Hierarchy for Medallion Members

1
Medallion Status

2
Cabin Purchased (Original + Paid Upgrades)
3
Million Miler Status*

4
Delta SkyMiles Reserve American Express Card Members

5
Delta Corporate Travelers**
6
Medallion Qualification Dollars (MQDs) earned in the current calendar year
7

Date and time of upgrade request

*Members that have Million Miler Status will clear before Members that do not hold Million Miler Status
**Delta Corporate Travelers eligible for higher upgrade clearance priority are SkyMiles Medallion Members traveling on a ticket that includes their eligible employer's Corporate Ticket Designator

When your upgrade will clear:

  • For First Class upgrades, Diamond and Platinum Medallion Members will clear beginning 120 hours (5 days) prior to departure, Gold Medallion Members will clear beginning 72 hours (3 days) prior to departure and Silver Medallion Members will clear beginning 24 hours (1 day) prior to departure, subject to upgrade availability.
  • For Delta Comfort+® upgrades, Diamond and Platinum Medallion Members will be upgraded to Delta Comfort+® shortly after ticketing, if available. If the upgrade doesn’t clear right away but seats are showing as available in the seat map, the Diamond or Platinum Medallion Member can self-select their upgrade by visiting the seat map and choosing an open seat of their preference. Gold Medallion Members will clear beginning 72 hours (3 days) prior to departure and Silver Medallion Members will clear beginning 24 hours (1 day) prior to departure, subject to upgrade availability.
  • For Delta One U.S. 50 upgrades, Medallion Members will clear on the day of departure following the same clearance priority hierarchy as First Class Upgrades, subject to upgrade availability.

Things to Know About Upgrade Priority:

  • Medallion Tier is the most important factor in upgrade clearance priority, starting with Diamond Medallion Members, then Platinum, Gold and then Silver.
  • Members at the same Medallion Tier will be cleared in order of cabin purchased for paid tickets, Award Tickets and Pay with Miles1 tickets, where premium cabins hold higher priority.
    • Example: 2 customers on the First Class upgrade list are both Gold Medallion Members. The first Member purchased a Delta Comfort+ ticket, while the other Member purchased a Main Cabin ticket. The customer who purchased Comfort+ would be higher on the upgrade list due to purchasing a more premium ticket.
  • Partner airline elite members will be eligible for day-of-departure upgrades only, with the exception of Aeromexico Club Premier members, whose upgrades can clear in advance or on the day-of-departure.
  • All other things being equal, Members who have Million Miler Status will clear before Members that do not hold Million Miler Status. For Members who hold Million Miler Status, the Member with the higher number of lifetime flight miles will clear first.
  • Delta SkyMiles Reserve and Reserve Business American Express Card Members will have a higher prioritization within their Medallion group for upgrades.2
  • Delta Corporate Travelers3 traveling on a Delta corporate ticket for business will have a higher prioritization within their Medallion group for upgrades.
  • Members with a greater MQD balance earned in the current calendar year will enjoy a higher priority. MQDs will be grouped in increments of 100 MQDs up to 200,000 total MQDs.

Date and time of upgrade request will be used as a tie-breaker for Complimentary Upgrades at the gate.

It’s important to remember that Complimentary Upgrades might not always clear in advance when your eligibility window opens, if there are no upgrades available at that time. Even if you don’t clear in advance, you may still clear at the gate. If an upgrade is still not confirmed when you check in, your pending upgrade request will be automatically added to the airport standby list for a potential upgrade at the gate before you board. You may view your spot on the standby list in My Trips, in the Fly Delta App upon check-in, and on the Gate Information Display screens at the airport. For Comfort+ Seat Preferences, while our gate agents do their best to take set Seat Preferences into consideration, in some cases, manual upgrades made by a Delta gate agent may override Seat Preferences within 3 hours prior to the Member’s flight departure.

Through the coordination of our gate agents and flight attendants, if you have already boarded but are the next Medallion Member on the upgrade list when an upgrade becomes available, we will do our very best to upgrade you before takeoff, when possible.

1Pay with Miles terms and conditions apply. To review the rules, visit Pay with Miles.

2Upgrade Priority within the same Medallion Tier and fare class grouping is applicable only to Basic Card Members.

3To be eligible for the Corporate Upgrade benefit, Corporate Travelers must be SkyMiles Medallion Members and traveling on a ticket that includes their employer's eligible Corporate Ticket Designator. When certain conditions are met, customers traveling on Corporate Ticket Designators will receive priority over similarly situated customers not traveling on Corporate Ticket Designators when standing by for a Medallion Complimentary Upgrade.

Availability:

Medallion Complimentary Upgrades are subject to availability and may not be available on all flights or in all markets. 

Basic Economy (E) fares are not eligible for paid or Medallion Complimentary Upgrades, regardless of Medallion or other elite status. 

Complimentary Upgrades are not available for selection by any passenger while onboard the aircraft regardless of Status or fare class. 

For Companion Upgrades, both passengers must be ticketed, and upgrades must be requested at least three hours before the scheduled departure of the flight. Except as stated in this section, the rules governing complimentary Medallion Member upgrades also apply to companion upgrades. Upgrades are available for primary ticket holders and their travel companion on paid tickets, Award Tickets, Miles + Cash tickets, Pay with Miles tickets and SkyMiles Companion Certificates.

Ticket Changes:

Changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the original fare purchased. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare. 

Companions who change their itinerary and are no longer traveling with the higher-tiered Medallion Member after the change are not eligible for a Complimentary Upgrade at the higher-tiered Member’s clearance window. If an upgrade was confirmed prior to the itinerary change, a General Member companion’s reservation will be changed to reflect the original class of service for the new itinerary and they will no longer be eligible for a Complimentary Upgrade. If the companion is a Medallion Member, their reservation will be changed to reflect the original class of service, and they will continue to be eligible for an upgrade at their own clearance priority. If the Medallion or partner airline elite member is no longer traveling on their original reservation, the companion traveling on the original reservation will no longer be eligible for complimentary Delta Comfort+ seating, and their Delta Comfort+ seat assignment may be removed.

Mileage Accrual:

Except for eligible Pay with Miles tickets and eligible Award Travel tickets, Complimentary Upgrades are not eligible on fares that do not earn miles. Upgrades do not affect mileage accrual. Mileage earned is based on the original fare purchased. Basic Economy tickets do not earn miles or credit toward Medallion Status.

Fees:

Tickets purchased from Delta over the telephone or at an airport or city ticket office will incur a direct ticketing charge when issued in select European countries. Charges are waived for all other points of origin and may be waived for select European countries upon request. Travel agents may impose an additional service charge for ticketing.

Miscellaneous:

Flight cancellation, substitution of equipment, or other irregular operations may result in the cancellation of confirmed upgrades. Delta's liability, if any, in the event of irregular operations is governed by the terms of its Contract of Carriage and shall be based upon the original fare purchased.

How to Upgrade with Travel Companions

A Medallion Member and one traveling companion may both enjoy a Complimentary Upgrade when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member, Medallion Member, or partner airline elite member*, and traveling on the same flight in the same reservation. Companion upgrades are available for travel on paid tickets, Award Tickets, Miles + Cash tickets, Pay with Miles tickets and Companion Certificates.

Companion upgrades must be requested. If you and your companion are in the same reservation, you can request your companion upgrade at delta.com during the booking process, afterward in My Trips, or during check-in prior to departure.

*Partner airline elite members are only eligible for Companion Upgrades on paid tickets and Companion Certificates.

Traveling with one companion:

  • If you and one companion are in the same reservation, upgrades to domestic Delta One, First Class and Delta Comfort+ work the same way: your upgrades, if available, will clear based on the Status of the higher-tiered Member. This applies to companions who are Medallion Members themselves as well as General Members who do not have Medallion Status and partner airline elite members. For example, if a Diamond Medallion Member and General Member are traveling together, both upgrades will clear at the Diamond window, if available.
  • If you and your companion are in different paid ticket reservations that have been linked, upgrades to U.S. 50 domestic Delta One, First Class and Delta Comfort+ work a little differently:
    • For domestic Delta One and First Class, your upgrades will clear based on your individual Member Status and confirmation windows, if available. For example, if Platinum and Silver Medallion Members are traveling together, the Platinum Medallion Member will clear at the Platinum window and the Silver Medallion Member will clear at the Silver window. If your companion is a General Member who does not have Medallion Status, their upgrade will clear at the clearing time of the Medallion Member’s Tier. For example, if a Platinum Medallion Member and a General Member are traveling together, both will clear at the Platinum window.
    • For Delta Comfort+, General SkyMiles Members are not eligible for Complimentary Upgrades. The Medallion Member will clear for their upgrade at their respective window.
    • Linked reservations are reservations that have been booked separately but have been linked to one another by Delta Reservations. If you would like to request a companion upgrade for a SkyMiles Member that is not already in your reservation, you can call to link your reservations at 1-800-323-2323 in the U.S. or view worldwide phone numbers – be sure to have both confirmation numbers handy. You can also request to link your reservations at the airport.

Traveling with two or more companions:

  • If you and two or more companions are in the same reservation, all Members must have Medallion Status or be a partner airline elite member in order for any Members to be eligible for upgrades. Each Member should check in separately and they will clear for their upgrade at their respective clearance priorities.
  • If the party is comprised of all Medallion Members and everyone checks in together, then the party will be eligible for upgrades at the lowest tiered Medallion Member's clearance priority.
  • If there are any General Members in the reservation, and everyone checks in together, no one in the reservation will be eligible for Complimentary Upgrades.

Delta SkyMiles American Express Card Members with Companion Certificates:

  • Both the paid primary passenger and the companion passenger traveling on a Companion Certificate will be eligible for Complimentary Upgrades.

Complimentary Upgrades for Delta SkyMiles Reserve American Express Card Members

As a Medallion Member with a Delta SkyMiles Reserve Card or Delta SkyMiles Reserve Business Card, you are eligible for Upgrade Priority over others in your Medallion Tier, cabin purchased and Million Miler milestone.

As a General SkyMiles Member with a Delta SkyMiles Reserve Card or Delta SkyMiles Reserve Business Card, you are eligible for unlimited Complimentary Upgrades to First Class and Delta Comfort+®, plus, day-of-departure Unlimited Complimentary Upgrades to the Delta One® experience on flights within the U.S. 50 – including flights to Hawaii.

Complimentary Upgrades for Reserve Card Members may clear beginning 24 hours (1 day) prior to departure, after all Medallion Members, and are subject to upgrade availability. Upgrades for Reserve Card Members are available on the same products and routes as Medallion Complimentary Upgrades, and upgrades must be requested in the same way as upgrades are requested by Medallion Members. Reserve Card Members and one traveling companion may both enjoy a Complimentary Upgrade when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member, Medallion Member, or partner airline elite member*, and traveling on the same flight in the same reservation.

Complimentary Upgrade List

Delta SkyMiles® Reserve and Reserve Business American Express Basic Card Members (each, an “Eligible Card Member”) who are not SkyMiles Medallion Members are eligible for the Delta SkyMiles Complimentary Upgrade Program. Eligible Card Members will be eligible to receive Complimentary Upgrades for Delta One® (within the 50 United States), First Class, and Delta Comfort+® after Medallion Members. Basic Economy (E) fares are not eligible for Complimentary Upgrades, regardless of Medallion or other elite status. Complimentary Upgrades are subject to availability and may not be available on all flights or in all markets. Benefit terms and conditions subject to change. All Delta Complimentary Upgrade rules apply.

Upgrade Priority

Delta SkyMiles® Reserve and Reserve Business American Express Basic Card Members have access to Upgrade Priority within the Delta SkyMiles Complimentary Upgrade Program. Eligible Card Members who are SkyMiles Medallion Members have priority over other passengers within the same Medallion tier and fare class grouping. Upgrade Priority does not apply to the Airport Paid Standby Program, Regional or Global Upgrade Certificates, and Mileage Award Upgrades.

Complimentary Upgrades for Delta SkyMiles Platinum American Express Card Members

As a SkyMiles Member with a Delta SkyMiles Platinum or Platinum Business Card, you are eligible for unlimited Complimentary Upgrades after Reserve Card Members to First Class and Delta Comfort+®, plus, day-of-departure Unlimited Complimentary Upgrades to the Delta One® experience on flights within the U.S. 50 – including flights to Hawaii.

Complimentary Upgrades for Platinum Card Members may clear beginning 24 hours (1 day) prior to departure, after all Medallion Members and Reserve Card Members, and are subject to upgrade availability. Upgrades for Platinum Card Members are available on the same products and routes as Medallion Complimentary Upgrades, and upgrades must be requested in the same way as upgrades are requested by Medallion Members. Platinum Card Members and one traveling companion may both enjoy a Complimentary Upgrade when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member, Medallion Member, or partner airline elite member*, and traveling on the same flight in the same reservation.

Complimentary Upgrade List

Delta SkyMiles® Platinum and Platinum Business American Express Basic Card Members (each, an “Eligible Card Member”) who are not SkyMiles Medallion Members are eligible for the Delta SkyMiles Complimentary Upgrade Program. Eligible Card Members will be eligible to receive Complimentary Upgrades for Delta One® (within the 50 United States), First Class, and Delta Comfort+® for tickets purchased on or after February 1, 2024 after Medallion Members and Delta SkyMiles® Reserve and Reserve Business American Express Basic Card Members. Basic Economy (E) fares are not eligible for Complimentary Upgrades, regardless of Medallion or other elite status. Complimentary Upgrades are subject to availability and may not be available on all flights or in all markets. Benefit terms and conditions subject to change. All Delta Complimentary Upgrade rules apply.

Complimentary Upgrades with Aeromexico

Through Delta and Aeromexico's partnership, Medallion Members are eligible for Complimentary Upgrades on Aeromexico-operated* flights. Here is everything you need to know about Complimentary Upgrades on Aeromexico:

Who is eligible for Complimentary Upgrades?

  • All Medallion Members
  • One travel companion who is a SkyMiles Member traveling on the same flight in the same reservation as a Medallion Member

What routes are eligible for Complimentary Upgrades?

  • Medallion Members are eligible for Complimentary Upgrades on all intra-Mexico Aeromexico flights, as well as Aeromexico flights between Mexico and the U.S., Central America, Caribbean, Colombia and Ecuador.

What tickets are eligible for Complimentary Upgrades?

  • All tickets, except Basic Economy tickets, are eligible for Complimentary Upgrades on Aeromexico. This includes Award Tickets
    • Basic Economy tickets on Delta-marketed** flights will show the fare class letter ‘E’ when booking the flight.
    • Basic Economy tickets on Aeromexico-marketed flights will show the fare class letter 'V' when booking the flight.

What class of service can I be upgraded into?

  • Medallion Members can be upgraded to Class Premier
  • Medallion Members are not eligible for upgrades to Aeromexico Plus

How do I request a Complimentary Upgrade?

  • Medallion Members should add their SkyMiles number to their flight reservation during the booking process. Members should contact Aeromexico if they need to add their SkyMiles number after booking. Once a SkyMiles number is added to the reservation, Medallion Members will automatically be added to the upgrade list
  • Travel companions must also add their SkyMiles number to their flight reservation to be eligible for Complimentary Upgrades

When will Complimentary Upgrades clear?

  • For Diamond and Platinum Medallion Members, Complimentary Upgrades will clear beginning 120 hours (5 days) prior to departure
  • For Gold Medallion Members, Complimentary Upgrades will clear beginning 72 hours (3 days) prior to departure
  • For Silver Medallion Members, Complimentary Upgrades will clear beginning 24 hours (1 day) prior to departure
  • If Complimentary Upgrades do not clear in advance, Medallion Members are eligible for an upgrade at the departure gate if they request to be added to the airport standby list during check-in or at the gate
  • Eligible upgrades will clear based on the lowest status in the PNR

*The operating carrier for a flight indicates which airline flies the plane. For example, an Aeromexico-operated flight means the flight will be on Aeromexico aircraft.

** The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and AM18 is marketed by Aeromexico.

Upgrade Certificates

Upgrade Certificates are available exclusively for Diamond and Platinum Medallion Members as a part of your Choice Benefits. Upgrade Certificates have a higher priority than Medallion Complimentary Upgrades and can be applied when booking your ticket when logged into delta.com or by contacting a Delta Reservation specialist.

  • Global Upgrade Certificates, available exclusively for Diamond Medallion Members, offer upgrades on both international and domestic flights with Delta, and select flights with KLM, Air France, Virgin Atlantic, Korean Air and Aeromexico.
  • Regional Upgrade Certificates, available for Diamond and Platinum Medallion Members, offer upgrades on the same routes as Medallion Complimentary Upgrades, including all flights with First Class, the domestic Delta Premium Select experience and the domestic Delta One experience.

As a Choice Benefit selection, Diamond Medallion Members may choose any of the following three options:

  • Four (4) Global Upgrade Certificates
  • Eight (8) Regional Upgrade Certificates
  • Two (2) Global and four (4) Regional Upgrade Certificates

Platinum Medallion Members may choose four (4) Regional Upgrade Certificates

  • Global and Regional Upgrade Certificates will expire at the end of the Medallion Year associated with that Choice Benefit selection.
    • For example, if you reach Diamond Medallion Status on August 1, 2023, then you will be eligible to select Choice Benefits for your 2024 Status and any Upgrade Certificates selected for your 2024 Status will be valid until January 31, 2025, regardless of the date they were selected.
  • Global Upgrade Certificates will have access to all Domestic First Class and Delta Premium Select seats upon request. This means any Domestic First Class and Delta Premium Select seats not yet sold will be available to be cleared immediately upon request.
  • All Upgrade Certificates can be redeemed for a one-cabin upgrade above your purchased cabin of service.
    • Each one-way ticket is limited to one Upgrade Certificate per passenger. If you clear into Delta Premium Select, there’s no need to apply an additional Upgrade Certificate; You’ll automatically be added to the waitlist for Delta One and be eligible to clear starting 24 hours prior to departure, pending upgrade availability.

How One-Cabin Upgrades Work Based on Cabin of Service Offered:

Your upgrade certificate may be applied differently depending on the most premium cabin of service offered on your flight. Here are a few common scenarios that might apply to you:

  • Flights with international Delta One and Delta Premium Select:
    • If you purchase Main Cabin or Delta Comfort+ and then apply your Global Upgrade Certificate, you will be upgraded to Delta Premium Select upon request and then will be added to the waitlist for Delta One and eligible to clear starting 24 hours prior to departure.
    • If you purchase Delta Premium Select and then apply your Global Upgrade Certificate, you will be upgraded to Delta One, pending upgrade availability.
  • Flights with domestic Delta One and Delta Premium Select:
    • If you purchase Main Cabin or Delta Comfort+ and then apply your Global Upgrade Certificate, you will be upgraded to Delta Premium Select upon request and then will be added to the waitlist for Delta One and eligible to clear starting 24 hours prior to departure. If you apply your Regional Upgrade Certificate, then you will be upgraded to Delta Premium Select pending upgrade availability.
    • If you purchase Delta Premium Select and then apply your Upgrade Certificate, you will be upgraded to Delta One, pending upgrade availability.
  • Flights with Delta One without Delta Premium Select: If you purchase Main Cabin or Delta Comfort+, and then apply your Upgrade Certificate (Global Upgrade Certificate for international Delta One, and Global or Regional Upgrade Certificate for domestic Delta One), you will be upgraded to Delta One, pending upgrade availability.
  • Flights with Domestic First Class: If you purchase Main Cabin or Delta Comfort+, and then apply your Global Upgrade Certificate, you will be upgraded to Domestic First Class upon request. If you apply a Regional Upgrade Certificate, you will be upgraded pending inventory availability.
  • Flights with Delta Premium Select as most premium cabin: If you purchase Main Cabin or Delta Comfort+, and then apply your Global Upgrade Certificate, you will be upgraded to Delta Premium Select upon request. If you apply a Regional Upgrade Certificate, you will be upgraded pending inventory availability.

How To Use Upgrade Certificates
  1. Log in to delta.com, select ‘book’ and search for your desired flight; a feature will show Upgrade Certificate availability for specific flights and cabin experiences.
  2. When you are ready to use your Upgrade Certificate, you can request to apply your certificate on delta.com at check out.
  3. Shortly after booking you will receive an email and push notification in the Fly Delta App confirming your Upgrade Certificate request and whether you've been assigned a seat or added to the waitlist.

Need to apply an Upgrade Certificate to a flight booked as a part of a Delta Vacations® package? Call 1-800-800-1504

GET THE MOST OUT OF YOUR UPGRADE CERTIFICATES:

THE CERTIFICATE GUIDE: these guidelines will help you know what to expect.

    • A few things to keep in mind:
      • For Diamond and Platinum Medallion Members, upgrade & availability based on cabin will be displayed below the flight details and for more flight- and cabin-specific availability, click on the text.
      • We take the number of passengers in your search into account when determining availability and will only show that an Upgrade Certificate is available to use if there is availability for your entire party.
      • While availability for flights operated by our partner airlines won’t display on delta.com, a Delta Reservations Specialist can still check and process your request for you.

OTHER THINGS TO KNOW ABOUT UPGRADE CERTIFICATES:

  • Finding flights: Upgrade Certificates can be used on any Delta-operated flight, and select partner-operated flights with KLM, Air France, Virgin Atlantic, Korean Air and Aeromexico.
  • Traveling together: There is no limit to the number of travel companions you can upgrade with an Upgrade Certificate — even if you don’t need to use one for yourself.* In order to upgrade your companions, they must be flying on the same reservation or a linked reservation and each companion will require their own Certificate to be upgraded. To link your reservation, you can call Reservations at 1-800-323-2323 in the U.S. or view worldwide phone numbers. You can also make this request at the airport.
  • Enjoying Priority: Upgrade Certificates will clear off the waitlist in order of Medallion Tier then the day and time your request was added to the list. If you’re on the Airport Standby List, Upgrade Certificates receive higher priority than Medallion Complimentary Upgrade requests.
  • Ticket Eligibility: Upgrade Certificates can be used on paid tickets, Award Travel tickets and Miles + Cash tickets on Delta-operated flights, Pay with Miles tickets, Companion Certificates and tickets booked as a part of a Delta Vacations package. Excludes tickets booked in Basic Economy.
  • Redemption period:Any active, unused Upgrade Certificates selected on or before January 31, 2022 will expire January 31, 2023. Certificates must be used on flights flown before the expiration date. Effective February 1, 2022 all newly selected Upgrade Certificates will be subject to new Upgrade Certificate policies, including changes to the redemption period. Before selecting or applying your Upgrade Certificate, review the 2022 Upgrade Certificate Policy Changes.
  • Flexibility: If you have to change or cancel a reservation where an Upgrade Certificate was used for the entire trip (or on one segment), you can call Reservations to apply the certificate to your new itinerary.
  • Upgrading with Delta Vacations: Need to apply an Upgrade Certificate to a flight that was booked as a part of a Delta Vacations package? Call 1-800-800-1504.

Where to Use Upgrade Certificates

The following chart shows which cabins are eligible:
CABIN

REGIONAL UPGRADES

GLOBAL UPGRADES

Delta One®
eligible on flights within the U.S. 50

Yes
Yes

Delta Premium Select
eligible on flights within the U.S. 50

Yes

First Class
Yes

Yes

Delta Comfort+®
Yes

Yes



The following chart shows which regions are eligible: 

REGION

REGIONAL UPGRADES

GLOBAL UPGRADES

U.S. 50
Yes

Yes

Canada, Mexico,
Caribbean, Bermuda
Yes

Yes

Central America
Yes

Yes

Northern South America 
Excludes Delta One

Yes
Yes

Southern South America
Yes

Transatlantic 
Yes

Transpacific
Yes

Intra-Asia Oceania
Yes

How the Upgrade Certificates Waitlist Works

No availability in your preferred cabin when booking your upgrade? Get on the waitlist to ensure your upgrade clears if seats become available. Here is how it works:

  • If you don’t see availability for your flight in the delta.com search results, you may still request to apply your upgrade certificate on delta.com at check out to be put on a waitlist.
    • Remember - seat map availability does not necessarily match upgrade availability. Open seats in the seat map do not necessarily mean they are available for upgrades (though they might still be available for purchase).
  • If a seat becomes available in the cabin you are waitlisted for, upgrades will clear automatically based on Medallion status, purchased class of service, and other criteria.
  • One Upgrade Certificate can put you on a single waitlist or multiple waitlists – from a specific cabin on a particular flight to multiple cabins on multiple flights. But, your upgrade will clear off one waitlist and will be based on the first seat that becomes available across all of the waitlists the Certificate is listed on. Please note, once your upgrade clears off a waitlist it will be considered used.
    • For example, if you are waitlisted on DTW-HND and also JFK-LAX with one certificate (or any two different itineraries),  if a seat becomes available on the DTW-HND flight you will be upgraded on that flight and you will no longer be waitlisted on the JFK-LAX flight as the certificate has been used.
    • Or, if you are flying MIA-ATL-HND (or any multi-segment itinerary) and your certificate clears you for Domestic First Class on the MIA-ATL segment, you will remain on the Delta Premium Select waitlist for the ATL-HND segment.
      • In addition, after clearing into Delta Premium Select, you will be added to the Delta One waitlist, clearing within 24 hours prior to departure.
  • Once your upgrade clears off the waitlist, your certificate will be considered used.
  • If your Upgrade Certificate doesn't clear before check-in, you will be added to the airport standby list. While Upgrade Certificates clear on the airport standby list before Complimentary Upgrades, they do follow the same clearance hierarchy.
  • If you are on the waitlist along with multiple travel companions in your reservation, you will only be cleared if there is availability for your entire party; please keep this in mind when adding two or more travel companions to the waitlist.
  • If no seats become available before departure, your certificate will be returned to your account for you to use on a later flight.
Global Upgrade Terms & Conditions

1. Upgrade Offer:  This certificate is valid for a one-cabin upgrade for qualifying one-way travel on flights operated by Delta Air Lines or select partners, for the named Upgrade Certificate owner and/or companion(s) who is a SkyMiles Member traveling on the same flight pursuant to the terms and conditions of this offer. Eligible connections do not exceed 4 hours for domestic routes or 24 hours for international, between the origin and destination of a ticket fare(s). This upgrade offer may also be available on certain Delta Connection carrier flights and for flights with Air France, KLM, Virgin Atlantic, Korean Air and Aeromexico as set forth in "Applicable Routes" below. There is no limit to the number of companions the Certificate holder can have, but companions of the Certificate holder must be traveling on the same or linked reservation as the Certificate holder to be upgraded. Any stopovers are governed by the fare rules. All rules of the fare purchased will apply except as changed by this offer. Credit for Miles and Medallion Qualification Dollars (MQDs) will be based upon purchased fare (base fare and carrier-imposed surcharges, but exclusive of government-imposed taxes and fees). Space is limited and subject to availability. Seats may not be available on all flights or in all markets. Once an upgrade clears, the certificate is considered used

2. Expiration Date:  Global Upgrade Certificates will expire on the last day of the Medallion year associated with that Choice Benefit selection. For example, if you select Global Upgrade Certificates as your Choice Benefit upon earning Diamond Medallion Status on June 1, 2024 for the 2025 Medallion Year, those Global Upgrade Certificates will expire on January 31, 2026 (i.e., the last day of the 2025 Medallion Year).

3. Refunds & Cash Value:  This certificate is non-refundable and has no cash value. Certificates will be deemed fully used upon surrender and will not be honored retroactively or in connection with the exchange of any wholly or partially unused ticket. Ticket refunds are permitted only pursuant to the rules of the fare purchased. Any full or partial refund of the underlying qualifying-fare ticket after upgrade will render this certificate void.

4. Not Combinable:  Valid only with a published qualifying fare, including corporate fares and tickets booked as part of a Delta Vacations package, with a ticket designator beginning with the letter `X`, ‘Y’, `C` or `A` and tickets booked. The certificate is not combinable with any other ticket designator programs or special status fares such as: Government, military, no-value, VUSA, round-the-world, agency/industry discount, group, senior, student, infant, child, coupon, certificate or any other fares/tickets which may later be specified by DL with or without notice.

5. Valid Carrier:  Valid only on Delta Air Lines, Air France, KLM Royal Dutch Airlines, Virgin Atlantic, Korean Air, Aeromexico and certain Delta Connection carrier operated flights.

6. Applicable Routes:  Valid only for travel on routings with an upgradeable Main Cabin, Delta Comfort+ or a Delta Premium Select fare. Valid for use as a one-cabin upgrade on one-way travel on published fares and routings systemwide for flights operated by Delta Air Lines or another valid carrier (as specified above). For travel on Virgin Atlantic: valid for use on one-way travel systemwide. For travel on Air France and KLM: valid for one-way travel systemwide as long as the travel to and within Europe is connected with a long-haul route. A qualifying “long-haul” route contains a distance of at least 1,750 miles between Point A and Point B. For example, ATL-CDG would be valid but CDG-IST would not be valid as there is no long-haul route connected to the intra-Europe flight. For Aeromexico: valid for use on Delta-marketed, Aeromexico-operated flights to upgrade into Clase Premier. For travel on Korean Air: valid for use on one-way travel systemwide.

7. Applicable Fare Classes:  Certificate may be used to upgrade on Delta Air Lines or a valid carrier (as specified above) on published retail fares booked in P, A, G, S, W, Y, B, M, H, Q, K, L, U, T, X or V class and upgrade into RV/OK/OV class on Delta operated flights, and may also be used to upgrade on Award Travel tickets and Miles + Cash tickets on Delta-operated flights, Pay with Miles tickets and Companion Certificates. Certificate may not be used to upgrade other published fares including those booked in Basic Economy. For travel on KLM-operated, Delta-marketed flights this certificate may be used to upgrade on published fares booked in Y, B, M, H, Q, K, L, U, T, X or V class and all fare classes upgrade into Z class. For travel on KLM-operated flights marketed by KLM, fares booked in Y, B, M, K, H, L, Q, T, N, R, or V class are eligible to upgrade into Z class. For travel on KLM-operated flights marketed by AF, this certificate may be used to upgrade on published fares booked in Y, B, M, K, H, L, Q, T, N, R, or V class into Z class. For travel on Air France-operated flights marketed by Air France and booked in Y, B, M, K, H, L, Q, T, N, R, or V class, customers can upgrade into A class (Premium Economy), or they can upgrade from W, S, or A class into Z class (Business Class). For Air France-operated flights marketed by KLM, customers with a published fare booked in Y, B, M, K, H, L, Q, T, N, R, or V class can upgrade into A class (Premium Economy), or they can upgrade from W, S, or A class into Z class (Business Class). For Air France-operated flights marketed by Delta, customers with a published fare booked in Y, B, M, H, Q, K, L, U, T, X or V class can upgrade into A class (Premium Economy)In addition, customers traveling on an Air France-operated, Delta-marketed flight and booked in P, A, or G class can upgrade to Z class (Business Class). For travel on Aeromexico operated, Delta marketed flights this certificate may be used to upgrade on Delta`s published fares booked in W, Y, B, M, H, Q, K, L, U, T, X or V class and all fare classes upgrade into Aeromexico`s O class. Valid on Delta-marketed, Virgin Atlantic-operated flights for use globally on published fares booked in W, S, Y, B, M, H, Q, K, L, U, T, X or V class to Virgin Atlantic’s P class (Premium Economy), or from fares booked in P, A, G class to Virgin Atlantic’s G class (Upper Class).Valid on Delta-marketed, Korean Air-operated flights for use globally on Delta's published fares booked in J class to Korean Air’s A class, Y or B class to Korean Air's Z class, or booked in M class to Korean Air's O class.

8. Upgrade Reservations and Ticketing:  Upgradeable Main Cabin Class, Delta Comfort+, or Delta Premium Select tickets must be purchased according to the applicable fare rules. After booking Main Cabin Class, Delta Comfort+, or Delta Premium Select tickets eligible for upgrade, the Upgrade Certificate owner whose name appears on the certificate must contact Delta to book the upgrade reservation for the Certificate owner and/or travel companion(s) (if applicable). The Certificate may be applied toward a one-cabin upgrade. If a flight has three or more cabins of service, the Certificate will permit an upgrade of only one cabin beyond the cabin selected for the purchased ticket; additional Certificates cannot be applied to the same ticket to upgrade more than one cabin beyond the purchased cabin of service.   Delta representatives must book in "SY” for Comfort +; “OV” for First; “RV” for Delta Premium Select; “OK” for Delta One"" class and travel agencies must book in "R/O" class; reservations must be booked in "Z" class on KL, and reservations on AF Premium Economy must be booked in "A" class and Business Class must be booked in "Z" class. Reservations on VS Premium Economy must be booked in “P” class and VS Upper Class must be booked in “G” class. When upgrading on Companion Certificates earned through the Delta SkyMiles Reserve or Platinum American Express Card, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin. Seats are subject to limited availability and may not be available on all flights or in all markets. Once confirmed, boarding pass can only be issued by the operating carrier on day of departure. Tickets must be validated for travel on Delta. Travel on carriers other than Delta, when permitted, must be ticketed separately. Upgrade reservations on Air France or KLM operated, Korean Air operated and Aeromexico operated flights must be booked by Delta a minimum of one day before the departure. For Virgin Atlantic, Korean Air and Aeromexico, upgrades are only valid for Delta marketed flights.

9. Reservation Waitlist: If the upgrade is not available at the time of request, a Certificate owner and/or travel companion(s) holding a confirmed Main Cabin Class, Delta Comfort+, or Delta Premium Select reservation on an eligible flight may request to be placed on the upgrade waitlist. Passengers on waitlist will be accommodated according to Delta`s priority rules, which Delta reserves the right to change at any time. Waitlist is not available on Air France, KLM, Aeromexico, Korean Air or Virgin Atlantic operated flights.

10. Airport Standby: If an upgrade for the Certificate owner and/or companion(s) (if applicable) is not confirmed from the reservation waitlist prior to departure, then the Certificate owner and/or companion(s) will automatically be added to the Airport Standby List at the time of check-in, provided that check-in occurs no less than 60 minutes prior to flight departure, and will be cleared at the gate if space is available. Passengers on the Airport Standby List will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.  Airport standby is not available on Air France, KLM, Virgin Atlantic, Korean Air or Aeromexico operated flights as well as Delta operated flights originating from AMS and CDG.

11. Flight Irregularities: In the event of flight cancellation or itinerary change, previously confirmed upgrades are subject to cancellation.

12. SkyMiles:  Mileage and MQD accruals will be based on original fare purchased (base fare and carrier-imposed surcharges, but exclusive of government-imposed taxes and fees) for Delta-marketed flights. For flights marketed by the other valid carriers listed above, mileage and MQD accruals will be based on original fare class purchased.

13. Transferability: Certificate may not be transferred for cash or any other consideration.

14. Changes: Voluntary changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the fare purchased, but upgrade is not guaranteed and will depend on availability and these terms and conditions. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare. All reissues must be completed by Delta Reservations. If you are re-accommodated on another carrier you will be seated in the originally purchased class or service. Voluntary changes, refunds, or cancellations will not result in the loss of the Upgrade Certificate. If a voluntary change is made to an existing reservation where an Upgrade Certificate has been applied and the upgrade confirmed, Delta Reservations must assist in the reissuance of the Upgrade Certificate to the new flight, if desired. If an Upgrade Certificate is applied to a reservation that is later canceled by the Member, the Upgrade Certificate will be reopened in the Member's account no later than 2-3 weeks.

15. Travel Companion Changes: Companions no longer traveling with the Certificate owner after changing their itinerary are no longer eligible for upgrade pursuant to this certificate. The travel companion`s reservation will be changed to reflect originally purchased class of service for the new itinerary.

16. Sale/Barter Prohibited: This certificate may not be sold or bartered. Delta reserves the right to terminate the SkyMiles account and/or deduct mileage from the account of any SkyMiles Member who sells or barters this certificate, or who sells or barters mileage credit, vouchers, Award certificates or Award Tickets. Improperly obtained certificates/tickets are void and will be confiscated. Persons trying to use such tickets must pay the applicable fare to Delta to travel. Purchased or auctioned certificates are subject to confiscation and travel will not be permitted.

17. Other Terms & Conditions Apply:  This certificate and transportation pursuant to it are subject to all terms and conditions of Delta’s contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules. Any tax liability or government-imposed fees are the responsibility of the user. For certain destinations, additional taxes may apply for travel in Business Class, First Class, or Premium Select. Copies of Delta’s current contract of carriage and the SkyMiles Membership Guide and Program Rules are available at delta.com.

18. Rule Changes: Delta reserves the right to change its contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules at any time and without notice. Without limitation, Delta reserves the right to modify or eliminate the Global Upgrade Certificate program or change the rules for certificate usage. This certificate is the property of Delta Air Lines and must be surrendered or returned upon request.

19. No Replacement:  Lost, stolen or otherwise destroyed certificates are void and will not be replaced.

Seats are subject to availability and may not be available on all flights or in all markets. The named Certificate owner and the companion will each require a separate certificate to upgrade but are not required to both be upgraded at the same time. When upgrading on Companion Certificates earned through the Delta SkyMiles Reserve or Platinum American Express Card, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin.

REGIONAL UPGRADE TERMS & CONDITIONS

1. Upgrade Offer: This certificate is valid for qualifying one-way travel on flights operated by Delta Air Lines and certain Delta Connection® operated flights in markets where Medallion Complimentary Upgrades are available, including First Class, the domestic Delta Premium Select and the domestic Delta One experiences, for the named Upgrade Certificate owner and/or travel companion(s) who is a SkyMiles Member pursuant to the terms and conditions of this offer. Eligible connections do not exceed 4 hours for domestic routes or 24 hours for international, between the origin and destination of a ticketed fare(s). Not valid on domestic connections on an international itinerary. There is no limit to the number of companions the Certificate holder can have, but companions of the Certificate holder must be traveling on the same or linked reservation as the Certificate holder to be upgraded. Any stopovers are governed by the fare rules. All rules of the fare purchased will apply except as changed by this offer. SkyMiles mileage credit based upon purchased fare class. Space is limited and subject to availability. Seats may not be available on all flights or in all markets. Markets eligible for Medallion Complimentary Upgrades are subject to change without notice.

2. Expiration Date: All Regional Upgrade Certificates will expire on the last day of the Medallion year associated with that Choice Benefit selection.. For example, if you select Regional Upgrade Certificates as your Choice Benefit upon earning Diamond Medallion Status on June 1, 2024 for the 2025 Medallion Year, those Regional Upgrade Certificates will expire on January 31, 2026 (i.e., the last day of the 2025 Medallion Year).

3. Refunds & Cash Value: This certificate is non-refundable and has no cash value. Certificate will be deemed fully used upon surrender and will not be honored retroactively or in connection with the exchange of any wholly or partially unused ticket. Ticket refunds are permitted only pursuant to the rules of the fare purchased. Any full or partial refund of the underlying ticket after upgrade will render this certificate void.

4. Not Combinable: Valid only with a published qualifying fare, including SkyMiles Award tickets, corporate fares beginning with the letter 'X', ‘Y’, 'C' or 'A, ' and tickets booked as a part of a Delta Vacations package. The certificate is not combinable with any other ticket designator programs or special status fares such as: Government, military, no-value, VUSA, round-the-world, agency/industry discount, group, senior, student, infant, child, coupon, certificate or any other fares/tickets which may later be specified by DL with or without notice.

5. Valid Carrier: Valid only on Delta Air Lines and certain Delta Connection carrier operated flights.

6. Applicable Routes: Valid for use as a one-cabin upgrade on one-way travel on published fares and routings where Medallion Complimentary Upgrades are available, including First Class, domestic Delta Premium Select, and the domestic Delta One experience. Valid only for travel on routings with an upgradeable Main Cabin or Delta Premium Select class fare. Not valid on a domestic, connecting leg of an international itinerary.

7. Applicable Fare Classes: Certificate may be used to upgrade on Delta Air Lines or Delta Connection on published fares booked in P, A, G, W, S, Y, B, M, H, Q, K, L, U, T, X or V class (including corporate tickets) and upgrade into RX/OX/OL class, and may also be used to upgrade on Award Travel tickets and Miles + Cash tickets on Delta-operated flights, Pay with Miles tickets, Companion Certificates and  tickets booked as a part of a Delta Vacations package. Certificate may not be used to upgrade other published fares booked in Basic Economy.

8. Upgrade Reservations and Ticketing: Upgradeable Main Cabin Class, domestic Delta Comfort+ or Delta Premium Select tickets must be purchased according to the applicable fare rules. After booking Main Cabin Class, domestic Delta Comfort+ or Delta Premium Select tickets eligible for upgrade, the Upgrade Certificate owner whose name appears on the certificate must contact Delta to book the upgrade reservation for the Certificate owner and/or his or her travel companion(s) (if applicable). The Certificate may be applied toward a one-cabin upgrade. If a flight has three or more cabins of service, the Certificate will permit an upgrade of only one cabin beyond the cabin selected for the purchased ticket; additional Certificates cannot be applied to the same ticket to upgrade more than one cabin beyond the purchased cabin of service. Delta representatives must book in “RX/OX/OL" class and; travel agencies must book in "R/O" class. Companion Certificates earned through the Delta SkyMiles Reserve or Platinum American Express Card, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin. Seats are subject to limited availability and may not be available on all flights or in all markets. Travel on carriers other than Delta, when permitted, must be ticketed separately.

9. Reservation Waitlist: If the upgrade is not available at the time of request, a Certificate owner and/or travel companion(s) holding confirmed Main Cabin Class, Delta Comfort+, or Delta Premium Select reservations on a flight may request to be placed on the upgrade waitlist. Passengers on waitlist will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.

10. Airport Standby: If an upgrade for the Certificate owner and/or companion(s) (if applicable) is not confirmed from the reservation waitlist prior to departure, then the Certificate owner and/or companion(s) will automatically be added to the Airport Standby List at the time of check-in, provided that check-in occurs no less than 60 minutes prior to flight departure, and will be cleared at the gate if space is available. Passengers on the Airport Standby List will be accommodated according to Delta's priority rules, which Delta reserves the right to change at any time.

11. Flight Irregularities: In the event of flight cancellation or itinerary change, previously confirmed upgrades are subject to cancellation.

12. SkyMiles: Mileage accrued based on fare purchased.

13. Transferability: Certificate may be used only to upgrade tickets for travel by the named Certificate owner and/or  companion(s) traveling on the exact same flight or in a linked reservation. There is no limit on the number of companions the Certificate holder can have, but companions of the Certificate holder must be traveling on the same or linked reservation as the Certificate holder to be upgraded. Each person redeeming the upgrade is required to have a separate certificate for a one-way upgrade. The companion is not required to be in the same reservation as the Certificate Owner provided that the Certificate owner and companion travel on the exact same flight together and are in a linked reservation.  When upgrading on Companion Certificates earned through the Delta SkyMiles Reserve or Platinum American Express Card, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin. Certificate may not be transferred for cash or any other consideration.

14. Changes: Voluntary changes in reservations on ticketed itineraries are permitted only pursuant to the rules of the fare purchased, but upgrade is not guaranteed and will depend on availability and these terms and conditions. Where permitted, changes may require payment of a change fee and/or any difference in the applicable fare.  All reissues must be completed by Delta Reservations. If you are re-accommodated on another carrier you will be seated in your original paid (rather than upgraded) class. Voluntary changes, refunds, or cancellations will not result in the loss of the Upgrade Certificate. If a voluntary change is made to an existing reservation where an Upgrade Certificate has been applied and the upgrade confirmed, Delta Reservations must assist in the reissuance of the Upgrade Certificate to the new flight, if desired. If an Upgrade Certificate is applied to a reservation that is later canceled by the Member, the Upgrade Certificate will be reopened in the Member's account no later than 2-3 weeks.

15. Travel Companion Changes: Companions no longer traveling with the Certificate owner after changing their itinerary are no longer eligible for upgrade pursuant to this certificate. The travel companion's reservation will be changed to reflect original ticketed class of service for the new itinerary before application of the upgrade.

16. Sale/Barter Prohibited:This certificate may not be sold or bartered. Delta reserves the right to terminate the SkyMiles account and/or deduct mileage from the account of any SkyMiles Member who sells or barters this certificate, or who sells or barters mileage credit, vouchers, Award certificates or Award Tickets. Improperly obtained certificates/tickets are void and will be confiscated. Persons trying to use such tickets must pay the applicable fare to Delta to travel. Purchased or auctioned certificates are subject to confiscation and travel will not be permitted.

17. Other Terms & Conditions Apply: This certificate and transportation pursuant to it are subject to all terms and conditions of Delta's contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules. Any tax liability or government-imposed fees are the responsibility of the user. For certain destinations, additional taxes may apply for travel in Business, First Class or Premium Select. Copies of Delta's current contract of carriage and the SkyMiles Membership Guide and Program Rules are available at delta.com.

18. Rule Changes: Delta reserves the right to change its contract of carriage, fare rules, rules and regulations and the SkyMiles Membership Guide and Program Rules at any time and without notice. Without limitation, Delta reserves the right to modify or eliminate the Regional Upgrade Certificate program or change the rules for certificate usage. This certificate is the property of Delta Air Lines and must be surrendered or returned upon request.

19. No Replacement: Lost, stolen or otherwise destroyed certificates are void and will not be replaced.

Seats are subject to availability and may not be available on all flights or in all markets. The named Certificate owner and the companion will each require a separate certificate to upgrade but are not required to both be upgraded at the same time. When upgrading on Companion Certificates earned through the Delta SkyMiles Reserve or Platinum American Express Card, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin.

Redemption on Delta:

  • Valid for a one-way one-cabin upgrade on Delta and certain Delta Connection® carrier operated flights.
  • Regional Upgrade Certificates are valid on any flight that is eligible for Medallion Complimentary Upgrades.
  • Valid for use on published Main Cabin fares booked in P, A, G, W, S, Y, B, M, H, Q, K, L, U, T, X or V class, and also on Award Travel tickets and Miles + Cash tickets on Delta-operated flights, Pay with Miles tickets, Companion Certificates and tickets booked as a part of a Delta Vacations package.
  • Not valid for domestic, connecting legs on an international itinerary. For example, if a passenger is traveling from Orlando, FL (MCO) to Paris, France (CDG), connecting through Atlanta, GA (ATL), a Regional Upgrade Certificate cannot be used on the MCO to ATL route.
  • Not valid on tickets booked in Basic Economy.
  • Waitlist for the upgrade is permitted and must be requested in advance. If a Certificate does not clear the waitlist prior to the day of departure, the Certificate owner and/or companion(s) will be automatically added to the airport standby list at time of check-in and will be cleared within 24 hours of departure if space is available. 
  • Waitlist or upgrade requests should be made prior to check in and at least three hours prior to departure by contacting Delta Reservations. 24 hours prior to departure is recommended.
  • Voluntary changes, refunds, or cancellations will not result in the loss of the Upgrade Certificate. If a voluntary change is made to an existing reservation where an Upgrade Certificate has been applied and the upgrade confirmed, Delta Reservations must assist in the reissuance of the Upgrade Certificate to the new flight, if desired.