Booking Violations

Violations at $10 will now be billed at the per segment level and not at the passenger per segment level. A segment will be billed at $10 per segment regardless of whether there are 1 or more passengers in the segment.

Examples below detail how the $10 per segment fee is calculated:

  • PNR Examples of duplicate segments within the same PNR
  • PNR Examples of duplicate segments across PNRs within the same IATA number

The bold CANCELLED indicates segments cancelled by Delta while the bold KEPT indicates segments that remain active in the PNR.

All duplicate bookings generated by a single GDS subscriber are prohibited, including:

  • Multiple itineraries for any number of passengers with the same passenger name, whether identical itineraries or not
  • Reserving one or more seats on the same flight or different flights for the same time frame, regardless of the class of service or format used to make the reservations
  • Creating bogus reservations where it is logically impossible for travel to take place
  • Duplicates created within the same PNR or through the creation of multiple PNRs

PNR Examples of duplicate segments within the same PNR:

Multi Airport City
1 DL5070Y 02JAN5 ATLJFK HK1 830A 1045A - CANCELLED
2 DL 904Y 02JAN5 ATLLGA HK1 840A 1108A - KEPT
** Passenger may not be confirmed to both JFK and LGA
** Results in a fee of $10 for one duplicated segment

Multiple Flight Dates
1 DL5070Y 02JAN5 ATLJFK HK2 830A 1045A - CANCELLED
1 DL5070Y 03JAN5 ATLJFK HK2 830A 1045A - KEPT
** Passenger may not be confirmed on multiple flight days
** Results in a fee of $10 for one duplicated segment

Different Connect Point
1 DL1094Y 2JAN5 ATLCVG HK4 650A 815A - CANCELLED
2 DL1743Y 2JAN5 CVGLAX HK4 855A 1032A - CANCELLED
3 DL 935Y 2JAN5 ATLLAX HK4 715A 846A - KEPT
** Passenger may not be confirmed on both direct and connecting flights
** Results in a fee of $20 for two duplicated segments (ATL-CVG and CVG-LAX)

Overlapping Segments
1 DL4630Y 02JAN5 STLATL HK1 948A 1225P - CANCELLED
2 DL4675Y 02JAN5 STLATL HK1 1155A 237P - KEPT
3 DL 82Y 02JAN5 ATLJFK HK1 230P 456P
** Passenger may not be confirmed on multiple flights to the same destination
** Results in a fee of $10 for one duplicated segment (STL-ATL) 

Different Classes of Service
1 DL 904Y 02JAN5 ATLLGA HK1 840A 1108A - CANCELLED
2 DL 904B 02JAN5 ATLLGA HK1 840A 1108A - KEPT
** Passenger may not be confirmed in multiple classes of service on the same or different flights
** Results in a fee of $10 for one duplicated segment (ATL-LGA) 

PNR Examples of duplicate segments across PNRs within the same IATA number:
Passenger Smith is booked round-trip AMS-JFK in record locator ABCDEF. Passenger may not be confirmed in any other PNRs for surrounding time periods.

Original Booking
DL RECORD LOCATOR ABCDEF
1. 1SMITH/JOHNMR
SWI1GGHIJKL/XXXX/12345678/AMS
1 DL 81U 09JUN1 AMSJFK HK1 1240P 255P - CANCELLED
2 DL 80U 16JUN1 JFKAMS HK1 900P 1045A¥1 - CANCELLED
HA FAX-OSIDL CTCT Delta Travel Agency 404-123-4567

Alternate Travel Dates
DL RECORD LOCATOR GHIJKL
1. 1SMITH/JOHNMR
SWI1GLMNOPQ/XXXX/12345678/AMS
1 DL 81U 10JUN3 AMSJFK SS1 1240P 255P - KEPT
2 DL 80U 17JUN1 JFKAMS SS1 900P 1045A¥1 - KEPT
HA FAX-OSIDL CTCT Delta Travel Agency 404-123-4567
** Passenger may not be confirmed on alternate dates of travel while holding the original booking
** Results in a fee of $20 for two duplicated segments (AMS-JFK and JFK-AMS)

OR

Alternate Itinerary
DL RECORD LOCATOR MNOPQR ETKT ELIGIBLE
1. 1SMITH/JOHNMR
SWI1GRSTUVW/XXXX/12345678/AMS
1 DL 81U 09JUN1 AMSJFK HK1 1240P 255P - KEPT
2 ARNK
3 DL 141Y 17JUN3 BRUJFK SS1 1145A 200P - KEPT
** Passenger may not be confirmed on an alternate itinerary while holding the original booking
** Results in a fee of $20 for two duplicated segments (AMS-JFK and JFK-AMS)