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Exit European Union (EU) Compensation Request

Things don't always go as planned. If you're traveling from a city located in the EU and find yourself in one of the following situations, you may be entitled to some form of compensation.

  • If your flight is delayed or canceled, you may be entitled to compensation, ticket reimbursement, or rerouting.
  • If we place you in a class of service lower than the class you purchased, you may be entitled to reimbursement of a portion of your ticket.

Submit your request

More questions about Passenger Rights of the European Commission?

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Terms and conditions apply to all offers and SkyMiles benefits. See specific offer for details, and visit SkyMiles Membership Guide & Program Rules.
+Subject to government approval.