Email Hoax

Fraudulent emails, purporting to be from Delta, have apparently been sent to consumers in the last 24 hours.

As with previous hoaxes, customers should be advised of the following:

  • These emails were not sent by Delta Air Lines.
  • Your personal information on file with Delta (such as SkyMiles Profile) has not been shared or compromised in any way.
  • You should not click on the link in the email or open any attachments.
  • Instead, you should simply delete the email from their inbox.

These e-mails claim that the recipient has purchased a Delta ticket, that a credit card has been charged, and that an invoice or receipt is attached to the e-mail. If you have received one of these emails, do not open the attachment as it may contain potentially dangerous viruses or other malware that may harm your computer.

Be assured that Delta did not send these emails, and our customers’ credit cards have not been charged as a result of the e-mails. These e-mails did not originate with Delta, nor do we believe that any personal information that our customers provided to us was used to generate these e-mails. We will continue to post updates on this page as additional information becomes available.

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