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Agency Discount (AD): Canadian Agency Rules
Updated: April 8, 2009
Changes to Program
Blackout dates, ticket designator
changes, and specific fare basis codes now apply to reduced-rate tickets for
travel on or after January 1, 2008, for travel agents located in
Canada.
For details regarding our reduced-rate policies and procedures, select the
links below.
Qualifications
- Valid to all qualified
travel agents located in Canada.
- Travel agencies may
ticket an unlimited amount of AD tickets only to qualified individuals.
See Canadian
Agency Qualifications for a complete list.
- Must present a valid
IATAN identification card at all times during travel.
- Applicable on designated
fares and booking classes listed below.
Note:
Failure to abide by the terms and conditions of the program will result in
debit memos, up to and including cancellation of Delta's ticket appointment.
Reservation & Ticketing
All bookings must be made
within 90 days of departure. Seats
are capacity controlled and may not be available on all flights. See below
for reservation and ticketing rules for domestic and international travel.
Domestic
Tickets must be issued
within 14 days of the booking date. If reservation is made less than 14 days
from departure, ticket at any time.
International
- Reservations made at
least 31 days before departure, ticketing must be completed
within 7 days of the booking date
- Reservations made at
least 8 days before departure, ticketing must be completed within
3 days of the booking date
- Reservations made at
least 5 days before departure, ticketing must be completed within
2 days of the booking date
- Reservations made less
than 5 days before departure, ticketing must be completed within
1 day of the booking date
Booking Class
Waitlisting is
not permitted for domestic or international travel.
Domestic
| Class |
Compartment |
| D |
Business Class (Configured
domestic flights) |
| A |
First Class |
| U |
Economy
Class |
| K |
Shuttle |
International
Class |
Compartment |
| A |
First Class |
| I |
Business
Class (In the absence of a business class compartment, A or U may be
booked) |
| U |
Economy
Class |
Fare Basis
Domestic
| Fare
Basis Code |
Compartment |
| F06D |
First
Class |
| Y06D |
Economy
Class |
International
(Exit United States/Canada)
Fare
Basis Code |
Compartment |
| JR,
JXRT, JWRT, JXRCN, JWRCN, JSRCN, CR, CXRT, CWRT |
Business
Class (round-trip) |
| J,
JX, JW, JSCN, JXCN, JWCN, C, CX, CW, C06, F06 |
Business
Class (one-way) |
| YR,
YR2, Y1US, YRSA, YXRT, YWRT, BEECA, BEE1C, BEERT, BAP |
Economy
Class (round-trip) |
| Y,
YSA, YXSA, YWSA, Y02, Y03, YX1, YW1, B2, B2GB, BAPOW, BAS, B2C, BAP3 |
Economy
Class (one-way) |
Ticket Designator
Domestic
Travel
Varies based on compartment
booked:
- Economy Class - AD70
- First Class - AD50
International
Travel
All compartments
- ADI70
GDS Pricing Entries
Domestic -
Below are examples of GDS entries to request Delta's First Class fare at
50% discount for domestic travel.
| System |
Display
Entry |
Pricing
Entry |
| Apollo |
$DATLCVG-AGT*DL |
$B*DP50/@(
change key)F06D |
| Sabre |
FQCVGATL18FEBPM-DL |
WPQF06D/ID50/DP50(cross
of lorraine)PAGT(cross of lorraine)XO |
Worldspan
Worldspan Combinations
(Ex: F/Y fares)
|
4FATLCVGAGT-DL
|
4P-PAGT¥ -F06D.FNL/-50/ID50¥NR
4P*-PAGT¥S1-F06D.FNL/-50/AD50**S2-Y06D.FNL/-70/AD70¥NR
|
| Amadeus |
FQDATLCVG/ADL/R,-PR |
FXX/L-F06D/ZO-50*ID50/RAGT |
International -
Below are examples of GDS entries to request Delta's Economy Class fare at
70% discount for international travel. Since fare basis will vary, please
verify that the appropriate one-way or round-trip fare basis codes for business
or economy class travel is used.
| System |
Display
Entry |
Pricing
Entry |
| Apollo |
$DATLFCO*DL |
$B*DP70/@(
change key)XXX |
| Sabre |
FQATLFCO18FEB-DL |
WPQXXX/ID70/DP70(cross
of lorraine)PAGT(cross of lorraine)XO |
| Worldspan |
4FATLFCO |
4P-
- XXX¥FNL/-70/AD70I¥NR |
| Amadeus |
FQDATLFCO/ADL |
FXX/L-XXX/ZO-70*ID70 |
Note:
International fares are now available for auto pricing and
fare storage via your GDS. XXX - represents appropriate fare basis code.
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Booking/Ticketing Instructions
- Book your reservation
in appropriate inventory, using correct fare basis code.
- Include the following
entry in the PNR:
- 3OSI DL AP.50AD,
AP. 70AD, or AP.70ADI, whichever applies
- Place your travel
agent IATAN ID Verification number from your current IATAN ID card
in the OSI field (This number is located on the IATAN ID card under
travel agent name.)
- In the Fare Basis/Ticket
Designator box, include the applicable fare basis code, followed by AD50,
AD70, or ADI70, whichever applies.
- In the form of payment
area, provide your credit card number, cash or check for any applicable
fare, surcharges, administrative fees and taxes.
- For an agent and accompanying
companion travel (allowed on international only) both
passengers must be confirmed in the same PNR.
Note:
If ticketing assistance is needed, please contact your GDS Help Desk.
If pricing assistance is
necessary for International AD itineraries only, place the PNR on Q35
(processed Monday through Friday, 8:00 AM to 5 PM EST). Turn around time for
fare request is 3 business days.
Place the
PNR on Q35 (processed Monday through Friday, 8:00 am to 5:00 pm EST).
| System |
Entry |
| Apollo |
QEP/QAA/35 |
| Sabre |
QP/QDL35/11 |
| WORLDSPAN |
QEP/DL0/35*C5 |
| Amadeus |
QE/ATLDL1103/35 |
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Area of Travel
- Domestic - Round-trip
or one-way travel valid on published routings from Canada to/from the United
States, Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands.
- International
- Round-trip travel valid on published international routings
from Canada, the United States, Alaska, Hawaii, Puerto Rico, and U.S.
Virgin Islands to Europe, Middle East, India, Africa, Asia, Mexico, Caribbean,
and Latin American destinations served by Delta Air Lines.
Combination
Combination
travel permitted. May travel in different class of service for the outbound
and return.
Ticket Validity
- Not Valid Before - 1
day before departure
- Not Valid After - 30
days after departure
Travel Dates
Valid for travel January
1, 2008 through December 31, 2009. All travel must be completed by December
31, 2009.
Blackout Dates
2008-2009
Domestic Travel
- January 5, 6,
- February 15, 16, 18, 23, 24
- March 21, 22, 23, 28, 29, 30
- July 3, 6
- November 26, 29, 30
- December 19, 20, 21, 26, 27, 28
2008-2009
International Travel
None
Minimum/Maximum
Stay
- Domestic - No
minimum/30 day maximum
- International -
None
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- Cash, check, Delta-accepted
credit cards
- Delta UATP Equity card
is accepted.
- PTA not permitted
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Commission Box
Enter zero
(0) in the
commission box.
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Endorsement Box
Enter "Valid
on Delta only."
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- Domestic: companion
travel is not permitted.
- International: one
accompanying companion is permitted with each authorized international
ticket. Agent and companion must travel together on all flight segments.
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Codeshare & Partners
| Delta
Connection Carriers |
Valid
solely on Delta Connection carriers excluding American Eagle, Shuttle
America, Freedom Air, and Express
Jet |
| SkyTeam |
Not
valid on SkyTeam partners |
| Delta
codeshare partners |
Not
valid on codeshare flights. EXCEPTION: Travel is permitted
on NW operated, DL coded flights |
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- Prior to ticketing -
No restrictions
- After ticketing
- No charge for First
and Business Class
- Domestic travel
- $100 change fee applies (within Canada and
travel to/from the United States, Alaska, Hawaii, Puerto Rico,
U.S. Virgin Islands)
- International travel
- $100 change fee applies (between Canada, Europe,
Asia, Middle East, Africa, India, Caribbean, and Latin America)
Note:
Any difference in fare resulting in an increase must be collected from the
passenger. Name Changes not permitted.
Refunds
- Refund Requests - Fee
applies to all tickets (First, Business, and Economy Class)
- Domestic travel
- $100 fee applies after ticketed (within Canada
and travel to/from the United States, Alaska, Hawaii, Puerto Rico,
U.S. Virgin Islands)
- International travel
- $100 fee applies after ticketed (between Canada,
Europe, Asia, Middle East, India, Caribbean, and Latin America)
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Transferability
Tickets are non-transferable.
Must present a valid IATAN identification card at all times when traveling.
Name
Changes
Not permitted
Standby
Not permitted
Same-day
Confirmed
- Domestic
- Permitted
- International - Not
permitted
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SkyMiles
Mileage
cannot be accrued.
Upgrades
Not permitted
Stopovers:
- Domestic - Stopovers are not allowed
- International - One free stopover is permitted at U.S.
gateway of ATL, CVG, or NYC.
Open jaw - allowed
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Compliance
Tickets are self-ticketed by Delta authorized travel
agency and must be validated for travel on Delta. Travel on carriers
other than Delta must be ticketed separately. All
travel is subject to Delta’s conditions of carriage. Failure to adhere
to the terms and conditions of the program will result in debit memos up
to and including, cancellation of Delta's ticket appointment.
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