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Agency Discount (AD): U.S. Agency Rules

Changes to Program
Blackout dates, ticket designator changes, and specific fare basis codes now apply to reduced-rate tickets for travel on or after January 1, 2008, for travel agents located in the United States.

For details regarding our reduced-rate policies and procedures, select the links below.

ARC Training Compliance Refunds
Area of Travel Direct Access Formats Reservation & Ticketing
Blackout Dates Endorsement Box Same-day Confirmed
Booking Class Fare Basis SkyMiles®
Booking/Ticketing Form of Payment Standby
Changes GDS Pricing Entries Stopover/Open Jaw
Codeshare & Partners  Late Fees Ticket Validity
Combination Min/Max Stay Transferability
Commission Box Name Changes Travel Dates
Companion Travel Qualifications Upgrades

Qualifications

  • Valid to all qualified travel agents located in United States
  • Travel agencies may ticket an unlimited amount of AD tickets only to qualified individuals. See U.S. Travel Agency Qualifications for a complete list.
  • Must present a valid IATAN identification card and have available at all times during travel
  • Applicable on designated fares and booking classes listed below

Note: Failure to abide by the terms and conditions of the program will result in debit memos, up to and including cancellation of Delta's ticket appointment.

Reservation & Ticketing
Confirm booking within 90 days of departure. Tickets must be issued within 14 days of booking date. If reservation is made less than 14 days from departure, ticket any time. Seats are limited and may not be available on all flights.

Booking Class
Waitlisting is not permitted for domestic or international travel.

Domestic

Class Compartment
A First Class
U Economy Class

K

Shuttle

International

Class
Compartment
A First Class
I Business Class (In absense of a business class compartment, A or U may be booked)
U Economy Class

Fare Basis

Domestic

Fare Basis Code Compartment
F06D First Class
Y06D Economy Class

International (Exit United States/Canada)

Fare Basis Code
Compartment
JR, JXRT, JWRT, JXRCN, JWRCN, JSRCN, CR, CXRT, CWRT Business Class (Roundtrip)
J, JX, JW, JSCN, JXCN, JWCN, C, CX, CW, C06, F06 Business Class (One way)
YR, YR2, Y1US, YRSA, YXRT, YWRT, BEECA, BEE1C, BEERT, BAP Economy Class (Roundtrip)
Y, YSA, YXSA, YWSA, Y02, Y03, YX1, YW1, B2, B2GB, BAPOW, BAS, B2C, BAP3 Economy Class (One way)

Note: International travel valid for roundtrip only. Roundtrip and one way fare basis codes for exit U.S. and Canada are provided because some markets do not have published roundtrip premium business or economy fares. The one way codes are doubled for roundtrip travel.

Ticket Designator

Domestic Travel - Varies based on compartment booked:

  • Economy Class - AD70
  • First Class - AD50

International Travel
All compartments - ADI70

GDS Pricing Entries

Domestic - Below are examples of GDS entries to request Delta's First Class fare at 50% discount for domestic travel.

System Display Entry Pricing Entry
Apollo $DATLCVG-AGT*DL $B*DP50/@( change key)F06D
Sabre FQCVGATL18FEBPM-DL WPQF06D/ID50/DP50(cross of lorraine)PAGT(cross of lorraine)XO

Worldspan

Worldspan Combinations (Ex: F/Y fares)

4FATLCVGAGT-DL

 

4P-PAGT¥ -F06D.FNL/-50/ID50¥NR

4P*-PAGT¥S1-F06D.FNL/-50/AD50**S2-Y06D.FNL/-70/AD70¥NR

Amadeus FQDATLCVG/ADL/R,-PR FXX/L-F06D/ZO-50*ID50/RAGT

International - Below are examples of GDS entries to request Delta's Economy Class fare at 70% discount for international travel. Since fare basis will vary, please verify that the appropriate one way or roundtrip fare basis codes for business or economy class travel is used.

System Display Entry Pricing Entry
Apollo $DATLFCO*DL $B*DP70/@( change key)XXX
Sabre FQATLFCO18FEB-DL WPQXXX/ID70/DP70(cross of lorraine)PAGT(cross of lorraine)XO
Worldspan 4FATLFCO 4P- - XXX¥FNL/-70/AD70I¥NR 
Amadeus FQDATLFCO/ADL FXX/L-XXX/ZO-70*ID70

Note: International fares are now available for auto pricing and fare storage via your GDS. XXX represents appropriate fare basis code.

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Booking/Ticketing Instructions

  • Book your reservation in the appropriate inventory, using correct fare basis code.
  • Include the following entry in the PNR:
    • Example: 3OSI DL AP.50AD, AP.70AD, or AP.70ADI, whichever applies
    • Place your travel agent IATAN ID Verification number from your current IATAN ID card in the OSI field (This number is located on the IATAN ID card under travel agent name.)
  • In the Fare Basis/Ticket Designator box, include the applicable fare basis code, followed by AD50, AD70, or ADI70, whichever applies.
  • In the form of payment area, provide your credit card number, cash or check for any applicable fare, surcharges, administrative fees and taxes.
  • For an agent and accompanying companion travel (allowed on international only) both passengers must be confirmed in the same PNR.

Note: If ticketing assistance is needed, please contact your GDS Help Desk.

If pricing assistance is necessary for International AD itineraries only, place the PNR on Q35
(processed Monday through Friday, 8:00 AM to 5 PM EST). Turn around time for fare request is 3 business days.

System Entry
Apollo QEP/QAA/35 
Sabre QP/QDL35/11 
WORLDSPAN QEP/DL0/35*C5 
Amadeus QE/ATLDL1103/35

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Area of Travel

  • Domestic - Roundtrip or one way travel valid on published routings from the United States to/from Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and Canada.
  • International - Roundtrip travel valid on published international routings from the United States, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and Canada to Europe, Middle East, India, Africa, Asia, Mexico, Caribbean, and Latin American destinations served by Delta Air Lines.

Combination
Combinations permitted. May book different class of service outbound and return.

Ticket Validity

  • Not Valid Before - 1 day before departure
  • Not Valid After - 30 days after departure

Travel Dates
Valid for travel January 1, 2008 through December 31, 2008. All travel must be completed by December 31, 2008.

Blackout Dates

2008 Domestic Travel

  • January 5,6
  • February 15, 16, 18, 23, 24
  • March 21, 22, 23, 28, 29, 30
  • July 3, 6
  • November 26, 29, 30
  • December 19, 20, 21, 26, 27, 28

2008 International Travel
None

Minimum/Maximum Stay

  • Domestic - No minimum/ 30 day maximum
  • International - None

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Form of Payment

  • Cash, check, Delta-accepted credit cards
  • Delta equity card is accepted.
  • PTA not permitted

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Commission Box
Enter zero (0) in the commission box.

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Endorsement Box
Enter "Valid on Delta only."

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Companion Travel

  • Domestic: companion travel is not permitted.
  • International: one accompanying companion is permitted with each authorized international ticket. Agent and companion must travel together on all flight segments.

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Codeshare & Partners

Delta Connection Carriers Valid solely on Delta Connection Carriers or when using Delta to a Delta Connection Carrier. Not valid on American Eagle, Shuttle America, Freedom Air, and Express Jet
SkyTeam Not valid on SkyTeam partners
Delta codeshare flights Not valid on codeshare flights

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Late Fees
Late fees no longer apply.

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Changes

  • Prior to ticketing - No restrictions
  • After ticketing
    • No charge for First and Business Class
    • Domestic travel - $75 change fee applies (within the United States and travel to/from Alaska, Hawaii, Puerto Rico, Canada, U.S. Virgin Islands)
    • International travel - $100 change fee applies (between the United States, Europe, Asia, Middle East, Africa, India, Caribbean, and Latin America)

Note: Any difference in fare resulting in an increase must be collected from the passenger.

Refunds

  • Refund Requests - Fee applies to all tickets (First, Business, and Economy Class)
    • Domestic travel - $75 fee applies after ticketed (within the United States and travel to/from Alaska, Hawaii, Puerto Rico, Canada, U.S. Virgin Islands)
    • International travel - $100 fee applies after ticketed (between the United States, Europe, Asia, Middle East, Africa, India, Caribbean, and Latin America)

Transferability
Tickets are non-transferable. Must present a valid IATAN identification card at all times when traveling.

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Name Changes
Not permitted

Standby
Not permitted

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Same-day Confirmed

  • Domestic - Permitted
  • International - Not permitted

SkyMiles
Mileage cannot be accrued.

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Upgrades
Not permitted

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Stopover/Open Jaw

Stopovers:

  • Domestic - Stopovers are not allowed
  • International - One free stopover is permitted at U.S. gateway of ATL, CVG, or NYC

Open jaw - allowed

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Transportation for ARC Training
Delta provides AD for travel agents employed by Delta-approved travel agencies to attend ARC training. Agents should submit their request on agency company letterhead to the Delta Global Service Center via fax at 404-715-6491. Include a copy of the ARC transportation authorization.

Submit the request at least 10 working days but not more than 90-working days prior to the travel date. Delta contacts the agency upon approval. Tickets may be picked up at any Delta ticketing location. If you have an ARC voucher, the voucher must be submitted to:

Delta Global Service Center (GSC)
P.O. Box 20544
Atlanta GA 30320-2544

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Direct Access Formats

System Entry
Apollo  L@DL/G/G*AGENCY DISCOUNTS 
Sabre  @QDL/Y/AGENCY DISCOUNTS 
Amadeus IDLGGAGENCYDISCOUNTS 
WORLDSPAN @DL@G*AGENCY DISCOUNTS 

Note: The @ symbol equals the change key.

Compliance
Tickets are self-ticketed by Delta authorized travel agency and must be validated for travel on Delta. Travel on carriers other than Delta must be ticketed separately. All travel is subject to Delta’s conditions of carriage. Failure to adhere to the terms and conditions of the program will result in debit memos, up to and including cancellation of ticket appointment.

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