Delta's Online Agency Service Center
HomeWhat's New?TravelLibraryAgency ResourcesContact Us
 

Links

Advance Booking

Booking Class

Fare Basis

PNR Entry

Ticketing Instructions

Ticket Validity

Form of Payment

Commission Box

Endorsement Box

Blackout Dates

Companion Travel

Other Airline Certificate Travel

Late Fees

Changes/Refund

Upgrades

Stopover/Open Jaw

Cancellations

Direct Access Formats


Site Map & Search

Site Help

 

Agency Discount (AD): Latin America & the Caribbean Agency Rules

Changes to Program
Updated: November 10, 2009

Ticket designator changes and specific fare basis codes now apply to reduced-rate tickets for travel on or after January 1, 2008, for travel agents located in Latin America and the Caribbean.

For details regarding our reduced-rate policies and procedures, select the links below.

Area of Travel Endorsement Box SkyMiles®
Blackout Dates Fare Basis Standby
Booking Class Form of Payment Stopover/Open Jaw
Booking/Ticketing GDS Pricing Entries Ticket Designator
Changes Min/Max Stay Ticket Validity
Codeshare & Partners Name Changes Transferability
Combination Qualifications Travel Dates
Commission Box Refunds Upgrades
Companion Travel Reservation & Ticketing  
Compliance Same-day Confirmed  

Qualifications

  • Valid to all qualified travel agents located in Latin America and the Caribbean
  • Travel agencies may ticket an unlimited amount of AD tickets only to qualified individuals. For a complete list see, Latin America & Caribbean Agency Qualifications.
  • Must present a valid IATAN identification card at all times during travel
  • Applicable on designated fares and booking classes listed below

Note: Failure to abide by the terms and conditions of the program will result in debit memos, up to and including cancellation of Delta's ticket appointment.

Reservation & Ticketing

All bookings must be made within 90 days of departure. Seats are capacity controlled and may not be available on all flights. Valid for current IATA International Travel Agents working and originating travel outside of The United States, Alaska, Hawaii, and Canada. Tickets must be validated for travel on Delta Air Lines, Inc. or Northwest Air Lines where applicable. Travel on carriers other than Delta must be ticketed separately. See below for reservation and ticketing rules.

  • Reservations made at least 31 days before departure, ticketing must be completed within 7 days of the booking date
  • Reservations made at least 8 days before departure, ticketing must be completed within 3 days of the booking date
  • Reservations made at least 5 days before departure, ticketing must be completed within 2 days of the booking date
  • Reservations made less then 5 days before departure, ticketing must be completed within 1 day of the booking date

Booking Class

Waitlisting is not permitted for international travel.

International

Class
Compartment
A First Class
I Business Class (In absence of a business class compartment, A or U may be booked. For Northwest V may be booked)
U Economy Class
V Northwest Economy Class

Fare Basis

International (Exit Latin America/Caribbean)

Fare Basis Code
Compartment
JR, JRWB, JXRT, JWRT, CR, CXRT, CWRT, CRWB, J1NB, C1NB, J1EB, C1EB, JX1EB, JW1EB, JSRCN, JWRCN, JXRCN, JR3, J3, JX1EB, JW1EB, JXEB, JWEB Business Class (Roundtrip)
J, JX, JW, JWB, JWBIL, C06, C, CX, CW, JNB, CNB, JEB, CEB, JXEB, JWEB, JXCN, JWCN, JSCN, JEB Business Class (One way)
YR, YR1, YRWB, Y1US, YRSA, YXRT, YWRT, YXRT2, YWRT2, YX1EB, YW1EB, BEECA, BEEWB, BEERT, BR2, BHEE, BLEE, BR1PE, BEENB, BEEEB, Y1EB, Y1NB, YR2, BEEZA, BL1Y, BK1Y Economy Class (Roundtrip)
B2, B2GBWB, BAPOW, BAS, BESAFOW, B-SAFOW, B5WB, B2C, BAP3, Y, Y1, Y2, YX, YW, YX2, YW2, YXEB, YWEB, YWB, YNB, YEB, YO2, BZA, BL1Y, BK1Y Economy Class (One way)

Note: International travel valid for roundtrip only. One way fare basis codes are provided because some markets do not have published roundtrip premium business or economy fares. The one way codes are doubled for roundtrip travel.

Ticket Designator

International Travel
All compartments - ADI75

GDS Pricing Entries

International - Below are examples of GDS entries to request Delta's Economy Class fare at 75% discount for international travel. Since fare basis will vary, please verify that the appropriate one way or roundtrip fare basis codes for business or economy class travel is used.

System Display Entry Pricing Entry
Apollo $DATLFCO*DL $B*DP75/@( change key)XXX
Sabre FQATLFCO18FEB-DL WPQXXX/ID75/DP75(cross of lorraine)PAGT(cross of lorraine)XO
Worldspan 4FATLFCO 4P- - XXX¥FNL/-75/ADI75I¥NR
Amadeus FQDATLFCO/ADL FXX/L-XXX/ZO-75*ID75

Note: International fares are now available for auto pricing and fare storage in your GDS. XXX represents appropriate fare basis code.

Return to top

Booking/Ticketing Instructions

  • Book your reservation in appropriate inventory, using correct fare basis code.
  • Include the following entry in the PNR:
    • 3OSI DL AP.75ADI
    • Place your travel agent IATAN ID Verification number from your current IATAN ID card in the OSI field (This number is located on the IATAN ID card under travel agent name.)
  • In the Fare Basis/Ticket Designator box, include the applicable fare basis code, followed by ADI75.
  • In the form of payment area, provide your credit card number, cash or check for any applicable fare, surcharges, administrative fees and taxes.
  • For an agent and accompanying companion travel (allowed on international only) both passengers must be confirmed in the same PNR.

Note: If ticketing assistance is needed, please contact your GDS Help Desk.

If pricing assistance is necessary for International AD itineraries only, place the PNR on Q35
(processed Monday through Friday, 8:00 AM to 5 PM EST). Turn around time for fare request is 3 business days.

Place the PNR on Q35 (processed Monday - Friday, 8am - 5pm EST). 

System Entry
Apollo QEP/QAA/35 
Sabre QP/QDL35/11 
WORLDSPAN QEP/DL0/35*C5 
Amadeus QE/ATLDL1103/35

Return to top 

Area of Travel

International - Roundtrip travel valid on published international routings from Latin America, Mexico, and the Caribbean to the United States, Alaska, Hawaii, Canada, Europe, The Middle East, India, Africa, Australia and Asia.

Combination
Combination travel permitted. May be booked in different class of service outbound and return.

Ticket Validity

  • Not Valid Before - 1 day before departure
  • Not Valid After - 30 days after departure

Travel Dates
Valid for travel January 1, 2009 through December 31, 2010. All travel must be completed by December 31, 2010.

Blackout Dates

2009-2010 International Travel

None. EXCEPTION: Travel originating Asia/Interior Asia or Australia - Travel is NOT permitted:

  • January 1, 2, 3, 4
  • April 23, 24, 25, 26, 27, 28, 29, 30
  • May 1, 2, 3
  • July 23, 24, 25, 26, 27, 28, 29, 30, 31
  • August 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15
  • December 26, 27, 28, 29, 30, 31

Minimum Maximum Stay

None

Return to top

Form of Payment

  • Cash, check, Delta-accepted credit cards
  • Delta UATP equity card is accepted.
  • PTA not permitted

Return to top

Commission Box

Enter zero (0) in the commission box.

Return to top

Endorsement Box

Enter "Valid on Delta only."

Return to top

Companion Travel

Latin America and Caribbean: one accompanying companion permitted with each authorized international ADI75 ticket. Agent and companion must travel together on all flight segments.

Return to top

Codeshare & Partners

Delta Connection Carriers Valid solely on Delta Connection carriers excluding American Eagle, Shuttle America, Freedom Air, and Express Jet
SkyTeam Not valid on SkyTeam partners
Delta codeshare partners Not valid on codeshare flights. EXCEPTION: Travel is permitted on NW operated, DL coded flights. Northwest Airlines via transpacific routes, interior Asia and between Asia and Micronesia are also permitted.

Return to top

Changes

  • Prior to ticketing - No restrictions
  • After ticketing
    • No charge for First and Business Class
    • International travel - $100 change fee applies (between Latin America, Europe, Asia, Middle East, Africa, India, Australia, Caribbean, and the United States)

Note: Any difference in fare resulting in an increase must be collected from the passenger.

Refunds

  • Refund Requests - Fee applies to all tickets (First, Business, and Economy Class)
    • International travel - $100 fee applies after ticketed (between Latin America, Europe, Asia, Middle East, Africa, India, Australia, Caribbean, and the United States).

Transferability

Tickets are non-transferable. Must present a valid IATAN identification card at all times when traveling.

Name Changes

Not permitted

Standby

Not permitted

Same-day Confirmed

Not permitted

Return to top

SkyMiles

Mileage cannot be accrued.

Return to top

Upgrades

Not permitted

Return to top

Stopover/Open Jaws

Stopovers:

  • International - One free stopover is permitted at U.S. gateway of ATL, CVG, NYC, LAX, SFO, SEA, SLC, DTW, MSP or HNL. One free stopover is also permitted at the Asia gateway of TYO

Open jaw - allowed

Return to top

Compliance

Tickets are self-ticketed by Delta authorized travel agencies and must be validated for travel on Delta. Travel on carriers other than Delta must be ticketed separately. All travel is subject to Delta’s conditions of carriage. Failure to adhere to the terms and conditions of the program will result in debit memos, up to and including cancellation of ticket appointment.

Return to top
 


Learn more about the SkyTeam alliance. Member

©2009 Delta Air Lines
About Delta  |  DL/NW Merger FAQs  |  Business Programs & Services | Privacy/Security  | Legal Notices  | Worldwide Sites