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Electronic Tickets Updated: November 12, 2008 Delta’s goal is to simplify our operations and achieve 100% ET by December 31, 2007. In order to reach this goal, all agencies are kindly requested to ensure that your system will default to ET whenever ticketing on DL and advise your agents of this important ticketing instruction that supports the industry goal of the elimination of paper tickets. Delta fully supports IATA's "Simplifying the Business" initiative. Carriers and system providers are working together to reduce costs by simplifying our industry’s complex processes and making the most effective use of existing technology. As part of these efforts, the industry recently agreed to modify all ticketing resolutions (both paper and electronic) to mandate the issuance of electronic tickets by default with no options for those itineraries where electronic tickets can be issued. Interline ET for Abacus Travel Agencies Interline
ET for Topas Travel Agencies Interline
ET for Axess Travel Agents Electronic Ticketing provides Axess agencies located in Japan with the capability to issue electronic tickets for ET eligible itineraries and to generate subsequent ET transactions including reissue/exchange and refund, when required. Interline
ET for Infini Travel Agencies Electronic Ticketing will provide Infini agencies located in Japan with the capability to issue electronic tickets for ET eligible itineraries and to subsequently reissue and refund electronic tickets, when required. Additionally, Infini agencies will have the capability to issue a Delta validated ET for markets and flights which are ET eligible when travel includes any of the following six carriers: AA, CO, KL, NW, UA and US. Delta's other Interline ET carriers are not yet available for Interline ET due to limited functionality related to Direct Sell between Infini and the other carriers. ET
Available for Delta-marketed, American Eagle Operated Codeshare Flights Interline
ET for Galileo Travel Agencies
Electronic Ticketing provides Galileo agencies with the capability to issue electronic tickets for ET eligible itineraries and to subsequently reissue and refund electronic tickets, when required. Additionally, Galileo agencies will have the capability to issue a Delta ET when travel includes ET eligible flights on nine other carriers: AA, AF, AS, CO, HA, NW, TZ, UA and US. ET Turned
Off in the Bombay - Paris Market Until Further Advised No changes will need to be made to electronic tickets issued prior to April 13, 2004. For tickets issued for travel between BOM-CDG on or after April 13, 2004, a paper ticket will need to be issued. The paper ticket fee will not apply during this period. Electronic ticketing capability for the BOM – CDG market will be reinstated and will be announced at a later date. ET
for
Apollo and Sabre Agencies Located Outside the U.S. Effective April 13, 2004, Electronic Ticketing (ET) will be available for Apollo agencies located in Japan. Effective April 26, 2004, ET will be available for Apollo agencies located in Mexico. Effective April 19, 2004, ET will be available for Sabre agencies located in the U.K. Effective April 26, 2004, ET will be available for all other Sabre agencies worldwide, where Sabre offers electronic ticketing. International Agency Electronic Ticketing will provide the above mentioned Apollo and Sabre agencies with the capability to issue electronic tickets for ET eligible itineraries and to subsequently reissue and refund electronic tickets, when required. Additionally, International ET development is in progress for agencies utilizing other GDSs around the world and will be announced when available. Delta
Expands ET For Worldspan Agencies Outside the U.S. and
Canada For all Worldspan agencies located in the United Kingdom, electronic ticketing will be available effective March 9, 2004. For all other Worldspan agencies worldwide where Worldspan offers electronic ticketing, electronic ticketing will be available effective March 16, 2004. International agency electronic ticketing will provide the above Worldspan agencies with the capability to issue electronic tickets for ET eligible itineraries and to subsequently reissue and refund electronic tickets, when required. International ET development is in progress for agencies utilizing other GDSs and will be announced when available. Delta
Expands ET for Amadeus Agencies For all Amadeus agencies located in Germany, electronic ticketing will be available effective January 12, 2004. For all other remaining Amadeus agencies worldwide, electronic ticketing will be available effective January 30, 2004. International agency electronic ticketing will provide Amadeus agencies with the capability to issue electronic tickets for ET eligible itineraries and to subsequently reissue and refund electronic tickets, when required. International ET development is in progress for agencies utilizing other GDSs and will be announced when available. Agency
Print Capability For Electronic Tickets This change does not preclude a paper ticket from being issued when electronic tickets are not an option or when, on an original issue, paper is voluntarily requested by a passenger. Bulk
ET and Interline ET for Apollo Travel Agencies Interline ET (IET) provides Apollo agencies with the capability to issue one electronic ticket for itineraries that include Delta, American, Continental, Northwest and/or United flights for markets and flights that are currently ET eligible. The Apollo IET activation completes the Interline ET deployment for all four major U.S. GDS's for all carriers with which Delta has Interline ET. Interline
ET for Sabre Travel Agencies Sabre agencies will now have the capability to issue one electronic ticket for itineraries that include Delta, American, Continental, Northwest and/or United flights for markets and flights that are currently ET eligible. Electronic
Reissue and Refund Implemented For U.S. APOLLO Users Interline
ET Expanded
for Amadeus Travel Agencies As a reminder, this currently applies for points of sale within the U.S., Canada, Bermuda, Puerto Rico or the U.S. Virgin Islands. Development is also in progress for Agency Interline ET with SABRE and Apollo. Future GDS and carrier Interline ET deployments will be shared at a later date. Interline
ET for Worldspan Travel Agencies Agency Interline ET will provide the capability for Worldspan’s agents to issue one electronic ticket for itineraries that include Delta, American, Continental, Northwest and/or United flights for markets and flights that are currently ET eligible. Development is in progress for Agency Interline ET with SABRE and Apollo and with additional carriers with Amadeus. Program enhancements for future GDS and carrier Interline ET deployments will be announced at a later date. Bulk
and Interline ET for AMADEUS Travel Agencies Agency Interline ET will provide the capability for Amadeus’ agents to issue one electronic ticket for itineraries that include Delta and United flights for markets and flights that are currently ET eligible. Northwest will be added at a later date to be advised. Development is also in progress for Agency Interline ET with Worldspan, SABRE, and Apollo. Timelines for future GDS and carrier Interline ET deployments will be distributed as they become available. Bulk ET will provide the capability for Amadeus’ agents to issue Bulk (BT), Inclusive Tour (IT), and Net (NT) fare tickets electronically. Issuance of these fare types is currently available to Worldspan and Sabre accounts. Bulk ET with Apollo will be added at a later date to be advised. ET Expansion:
APOLLO Agencies in Canada Electronic
Reissue and Refund Implemented For U.S. AMADEUS Users On May 8, 2001, Delta introduced agency ET for AMADEUS travel agencies located in Canada and Bermuda. Agencies will be able to issue, reissue, and refund Delta electronic tickets. This new processing will allow an AMADEUS travel agency reporting through BSP Canada to issue a Delta validated electronic ticket and reissue or refund via the new electronic functionality. Electronic
Reissue and Refund for U.S., Canada, and Bermuda SABRE Users Additionally, agency ET for SABRE travel agencies located in Canada and Bermuda is now available. Agencies will be able to issue, reissue, and refund Delta electronic tickets. This new processing will allow a SABRE travel agency reporting through BSP Canada to issue a Delta validated electronic ticket and reissue or refund via the new electronic functionality. Electronic
Reissue and Refund For U.S., Canada, and Bermuda WORLDSPAN
Users Additionally, agency ET for WORLDSPAN travel agencies located in Canada and Bermuda is now available. Agencies can issue, reissue, and refund Delta electronic tickets. This new processing will allow a WORLDSPAN travel agency reporting through BSP Canada to issue a Delta validated electronic ticket and reissue or refund via the new electronic functionality. |
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