Program Description
Conditions
of Enrollment
The following terms and conditions apply:
- Corporations or entities cannot enroll as members.
- Must use full name: given name, middle initial or middle name if any, and
family or surname.
- Members are assigned an individual ID number.
- Membership numbers are not transferable.
- Only one person may be enrolled per SkyMiles account.
- One account must serve both business and personal travel needs.
Note: Dual last names may contain up to 22 characters.
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Mileage Credit
The members must travel
on scheduled service flights to earn mileage credit, regardless of who pays
for the ticket. Free tickets of any kind are not eligible for mileage credit,
including but not limited to:
- SkyMiles free award
tickets.
- Tickets issued in exchange
for Delta transportation voucher.
- Complimentary tickets
issued according to company or government regulations.
- Refunded, forfeited,
or unused (including nonrefundable) tickets.
- Tickets purchased for
excess cabin baggage or for extra space for a primary passenger (occupying
two seats).
Fares not eligible for
mileage credit include but are not limited to:
- Charter flights.
- Non-revenue or industry
discount fares (for example, tour conductors).
Note: Check the fare rule
to determine if mileage accrual is applicable.
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Qualifying Flight
A qualifying flight is
one Delta or Delta Connection flight taken with the purchase
of a fare eligible for SkyMiles mileage credit, which includes the
Delta Shuttle. Code share flights operated by another carrier are included,
but only if booked as Delta.
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Mileage Accrual
Mileage accrual for travel
on qualifying Delta, Delta Connection, or Delta code share tickets is specified
as follows:
Note: Delta code share
must have a Delta designated flight number on the ticket.
| Class/Qualifying
Purchased Fare |
Amount Earned |
| Coach/Economy |
500 miles minimum or actual |
| Business |
125 percent of base miles |
| First |
150 percent of base miles |
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Elite Member Mileage Bonus
In addition to the mileage
earned for qualifying flights, Elite members earn the following mileage bonus
on DL/OS/SN/SR:
- Medallion - 25 percent
of base miles.
- Gold or Platinum - 100
percent of base miles.
Award Travel
- Free tickets - no mileage
accrual.
- Upgrades - mileage accrual
based on fare purchased.
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Mileage Calculation
Delta Air Lines calculates
mileage as follows:
- Between the origin and
the final destination.
- Nonstop and multiple-stop
through flights are credited from the origin to the final destination.
- Voluntary plane changes
in lieu of nonstop or direct flights to accumulate mileage are not permitted.
- Connecting flights are
credited by segment.
- Delta reserves the right
to limit credit for an itinerary to the number of connecting flights actually
traveled, or to the maximum number of segments shown in Delta's published
schedule for a connection between two cities, whichever is less.
Entering Mileage Credit
Delta has enhanced the
mileage crediting of the Frequent Flyer Program (FFP). This enhancement permits
the messaging acceptance of only one (1) FFP mileage account number, simplifying
the ability for customers to receive SkyMiles/OA FFP Mileage credit. Travel
agencies should only enter the mileage program of choice into the customer’s
reservation ensuring that the preferred mileage program receives the credit.
This enhancement is in
line with Delta’s airline partners ensuring that the chosen or preferred
program receives the mileage credit, as the customer requested.
- Enter the identification
number into the reservations record using the FQTV entry: 3SSR FQTV Delta
HK/DL0123456789-Smith/Robert.
Note: The name in the SSR
FQTV must match the name exactly as shown in the PNR and
on the SkyMiles account ID card.
For SkyMiles mileage credit
discrepancies, please contact the Global Service Center for additional
assistance.
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