All SkyMiles Award Travel is subject to the terms and conditions of the contract of carriage of the transporting carrier. In addition, the following terms and conditions apply to all Delta Award Travel.
Rules for Award Travel on partner airlines may vary.
See SkyMiles Program Updates to learn more about recent changes to the SkyMiles program.
Miles may be redeemed for Award Tickets in the name of passengers other than the SkyMiles member, but Award Tickets are nontransferable once issued. Members are prohibited from selling or bartering Award Tickets.
Blackout dates may apply and are defined by individual carriers.
Seats available for Award Travel are limited and may not be available on all flights.
Changes to Award Ticket Travel must be made at least 72 hours prior to the departure time of the flight being changed. Award Tickets booked within 72 hours of departure are nonrefundable and cannot be redeposited or reissued unless prohibited by local law. No changes will be permitted to the originating of Award Tickets booked within 72 hours, however changes to the return are permitted if the return flight is not within 72 hours and the change is made at least 72 hours prior to the departure flight. Fees apply for any changes. Please visit delta.com/fees for our current fee schedule. Changes to the return portion of an Award Ticket is permitted at least 72 hours prior to the departure flight. Taxes and fees will apply. Changes to Pay with Miles tickets are determined by the fare rules of the ticket purchased.
Award levels for children and infants are the same as for adults.
The booking of duplicate or conflicting reservations for Award Travel is prohibited. Delta reserves the right to cancel any duplicate or conflicting reservation without notice.
Award tickets will not be issued for travel that U.S. carriers are prohibited from providing or facilitating under U.S. sanctions regulations or other applicable law.
If a SkyMiles Award Ticket is lost or stolen, notify your nearest Delta Representative. A fee will apply for replacement of tickets or certificates.
Name changes are not permitted once an Award Ticket has been issued.
Open-jaw travel is permitted and counts as a stopover. Restrictions apply. For details, please contact a Delta representative.
The payment of any taxes, fees, and other government or airport-imposed charges is the responsibility of the passenger. In addition to the mileage levels reflected below, Award redemption requires payment of $5.00 to $10.00 in U.S. government taxes and fees for domestic itineraries. International fares do not include foreign user, inspection, security or other similarly based charges, fees or taxes of up to $600, depending on itinerary. Taxes and fees must be paid when the ticket is purchased.
In some instances, the government may elect to collect the fees directly from the passenger. Some airline partners charge a fee for Award Travel redemptions for travel on their airlines. These fees, when applicable, are the responsibility of the passenger and will be collected at the time of booking. Additional fees apply for some SkyMiles transactions.
Round-the-World routing must be in a continuous eastbound or westbound direction (i.e., backtracking is not permitted). Travel must terminate in the country of origin without extending beyond the point of origin. Flights operated by codeshare partners must permit local traffic between the stopover point and the destination; the most direct routing applies.
Mileage needed for Award Travel:
Routing restrictions apply for Award Travel. Valid routings vary based on the operating carriers of the Award Ticket. Any exceptions or variations to these routings may require additional mileage for the award.
Standby is permitted only if allowed by the carrier on which travel will occur.
One stopover is allowed per Award. Round-the-World Awards allow a maximum of three stopovers per continent, not to exceed 6.
Award Tickets may be issued only by Delta/Delta Connection carriers and only on Delta ticket stock.
All other air travel must be ticketed separately from Award Travel. For international Award Ticket travel, if a published routing does not exist between two cities or service is not offered via a published routing, travel must be within the maximum permitted mileage. Completely open tickets will not be issued.
Mileage Upgrade Awards must have a economy ticket issued prior to confirming an upgrade award seat. Upgraded tickets using a Mileage upgrade award must be issued by Delta.
Award Tickets are valid for one year from date of issue. Destinations governed by international tariffs: If portion of original ticket has been used, it is valid for one year from date travel commences at point of origin on original ticket. If no portion of original ticket has been used, ticket validity is one year from the date of issuance of the original ticket. Reissue does not extend ticket validity.
Unused Award Tickets may be surrendered to Delta at least 72 hours prior to the original flight departure time for cancellation of the ticket and redeposit of miles into the Member's account. Fees apply. Please visit delta.com/fees for our current fee schedule. Miles redeemed for Award Tickets not cancelled at least 72 hours prior to original flight departure time are nonrefundable. Taxes and fees are refundable upon request. Award Tickets booked within 72 hours of departure are nonrefundable and cannot be redeposited or changed. Once travel has commenced on an Award Ticket, the Award is considered used. Mileage will not be credited back to the account for the unused portion of the ticket. For information, please visit delta.com or contact Delta directly by calling the number on the back of your SkyMiles membership card or 1-800-323-2323. Unused Pay with Miles tickets are subject to the Pay with Miles terms and conditions outlined below.
Award Tickets may not be upgraded. Diamond, Platinum, and Gold Medallions may be eligible for Medallion Complimentary Upgrades. See Medallion Complimentary Upgrades for more details.
Waitlisting is not allowed on Award Tickets.