We know, as a Medallion member, you want to sit up front. Those cushy leather seats are, well, cushy. So here's how the Medallion Upgrade program works.
Your Medallion membership entitles you to enjoy unlimited complimentary upgrades, subject to availability, on most published economy fares on Delta and certain Delta-designated codeshare flights in North America within or between the United States (excluding Hawaii) and:
1Exceptions apply for this area of travel. See terms and conditions.
| Priority | Medallion Level | Clearance Priority | ||
|---|---|---|---|---|
| 1. | All Medallions on Y Class Fares | At time of ticketing by Medallion Tier | ||
| 2. | Diamond Medallion | 5 calendar days in advance for revenue B, M, H, Q, K, L, U, T, E2 class fares3 followed by Award Tickets and Pay with Miles
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| 3. | Platinum Medallion | 5 calendar days in advance for revenue B, M, H, Q, K, L, U, T, E2 class fares3 followed by Award Tickets and Pay with Miles
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| 4. | Gold Medallion | 3 calendar days in advance for revenue B, M, H,Q, K, L, U, T, E2 class fares3 followed by Award Tickets and Pay with Miles | ||
| 5. | Silver Medallion | 1 calendar day in advance for B, M, H, Q, K, L, U, T, E2 class fares3 | ||
| 6. | Companions | Within 24 hours of departure for B, M, H, Q, K, L, U, T, E2 class fares3 | ||
| 2Mileage accrual eligible only on published E fares 3Clearance starts with B class and continues in descending order. If Medallion level and fare class are equal, time of ticketing will be the tie breaker. |
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Availability:
Unlimited Complimentary Upgrades are subject to availability,
may not be available on all flights or in all
markets, and are not valid for travel
to/from Hawaii, Transatlantic and Transpacific destinations.
Complimentary Upgrades are not available on flights to/from South American cities that are serviced with our BusinessElite® product (i.e., Buenos Aires, Argentina; Rio de Janeiro and Sao Paulo, Brazil; Santiago, Chile; Lima, Peru; Caracas, Venezuela). For travel booked using a SkyMiles Companion Certificate, neither the paid primary passenger nor the companion passenger will be eligible for complimentary upgrades. We limit the seats available for use with complimentary upgrades and may not make seats available on all flights. Upgrade on Award or Pay with Miles Tickets are not eligible for complimentary Companion Upgrades.
Ticket Changes:
Changes in reservations
on ticketed itineraries are permitted only pursuant to the rules
of the original economy fare purchased. Where permitted, changes
may require payment of a change fee and/or any difference
in the applicable fare.
Mileage Accrual:
Except for eligible Pay with Miles tickets and eligible Award Travel tickets, upgrades are not eligible on fares that do not allow mileage accrual. Upgrades do not affect SkyMiles mileage accrual.
Mileage accrued is based on the original fare purchased. All SkyMiles
program rules apply. To review
the rules, see
Fees:
Tickets purchased from Delta over the telephone or at an airport
or city ticket office will incur a direct
ticketing charge. Travel agents may impose an additional service charge
for ticketing.
Miscellaneous:
Flight cancellation, substitution of equipment,
or other irregular operations may result in the cancellation
of confirmed upgrades. Delta's
liability,
if any, in the event of irregular operations is governed
by the terms of its Contract
of Carriage and
shall be based upon the original fare purchased.
You and a traveling companion may both enjoy the comfort of our First or Business Class cabins when traveling on Delta and Delta Connection carriers.
Your traveling companion must be a SkyMiles member and traveling on the same flight. Companions are cleared no sooner than 24 hours in advance of departure.
Medallion members and their companions must be booked in a revenue class of service: Y, B, M, H, Q, K, L, U, or T.
Companion Upgrades are not available for travel on Award Tickets or Pay with Miles.
Companion upgrades must be requested. If you and your companion are in the same reservation you can request your companion upgrade at delta.com. Otherwise, requests must be made over the phone with Reservations or at the airport.
Availability:
For travel booked using a SkyMiles Companion Certificate, neither the paid primary passenger nor the companion passenger will be eligible for complimentary upgrades.
Ticket Changes:
Companions who change their itinerary
and are no longer traveling with the Medallion member
after the change are not eligible for a complimentary
upgrade. If an upgrade was confirmed prior to the itinerary
change, the companion’s reservation will be changed to reflect the original
economy class of service for the new itinerary.
Miscellaneous:
Both passengers must be ticketed, and upgrades must be requested
at least three hours before the scheduled departure
of the flight. Except as stated in this section,
the rules governing complimentary Medallion member upgrades
also apply to companion upgrades.