Our Commitment to Flying Safely Together
The Delta CareStandard℠ focuses on creating a safer travel experience for everyone. As part of that effort, we’ve implemented a number of protections for our employees, including a robust testing and vaccination program. We are also requiring all customers to confirm at check-in that those in their itinerary are not currently required to quarantine or isolate under the CDC COVID-19 guidelines (or the applicable health guidelines in your origin and destination, if traveling internationally).
If you cannot comply with these requirements, we’ll ask you to adjust your travel plans to a time that will be safer for you to fly.
Please be aware of and responsible for understanding and following all government-imposed health requirements specified by your origin, connecting airport or destination.
1. Customers who are recommended to quarantine or isolate under applicable COVID-19 public health guidelines may not travel.
To travel with us, you must agree that you are not aware that you and, to your knowledge, those in your itinerary have been recently exposed to someone with COVID-19 (in the timeframes specified by your origin and destination). If traveling within the United States, customers who meet one or more of the following criteria may travel at any time after exposure as long as they are symptom free:
- Received an mRNA vaccine , such as Pfizer or Moderna, within the last 6 months or received a booster
- Received another COVID-19 vaccine, such as Johnson & Johnson, in the last 2 months or received a booster
- Has had COVID-19 within the last 90 days and fully recovered so that they are not contagious
Exposure is considered to be continuous, unmasked contact for 15+ minutes, at less than 6 feet, within 24 hours to someone who has tested positive for COVID-19.
View the Center for Disease Control and Prevention’s guidance for definition of exposure, opens in a new window to make sure it is safe for you to fly.
If you are traveling internationally, you should check the exposure and quarantine rules for your origin and destination with the local government.
2. Customers diagnosed with COVID-19 or experiencing symptoms of COVID-19 will not be permitted to fly during the government-specified isolation period.
To protect the well-being of all our customers and employees, we ask that you and those in your itinerary make an evaluation of your health prior to travel and adjust your itinerary if necessary.
By traveling with us, you commit that you and, to your knowledge, those in your itinerary have not been diagnosed with COVID-19 within the past 5 days for domestic U.S. travel, and within the timeframe that is specified in applicable health guidelines if traveling internationally. You also commit that you and, to your knowledge, those in your itinerary have not experienced the onset of any primary COVID-19 symptoms within the past 5 days for domestic U.S. travel, and within the timeframe that is specified in applicable health guidelines if traveling internationally.
View the Center for Disease Control and Prevention’s full list of symptoms, opens in a new window, to make sure it is safe for you to fly.
3. Face masks are optional on most flights.
Federal law no longer requires Delta customers and employees to wear face masks while in US airports and on board domestic flights. Masks are optional for most international flights, but we will notify you if your flight requires wearing a mask due to the laws of the countries where you are traveling.
If you are traveling internationally, we recommend reviewing Delta’s mask policy, which includes more information about where masks continue to be required. Please continue to bring a mask with you for international travel.
If you encounter any issues with these commitments while at the airport or on board, please ask to speak with a Complaint Resolution Official (CRO). These Delta representatives are trained and ready to assist you.