We give passengers the very best service, whatever their circumstances. Accessibility is a primary concern of ours. We're always available to help passengers who need it. Learn more about the services we offer here. Then, to request any of these services, contact Reservations.
For additional assistance, feel free to ask our customer service personnel for a Complaint Resolution Official (CRO). Our CROs have been specially trained and are aware of applicable Federal Aviation Administration (FAA) and Department of Transportation (DOT) disability regulations. They will be glad to respond to your concerns. Our CROs are available at all airport locations.
To learn more, download the Department of Transportation regulations on
Accessibility features at the airport and onboard our airplanes, and how we can help.
What we need to know ahead of time to help you with your travel.
Seating, service animals, medicine, oxygen, and assistive devices.
How we help you bring your wheelchair or use one of ours.