About Reservations

Online Reservations lets you arrange your travel safely and securely by providing you with real-time schedule and fare information. Once you've selected your itinerary, you'll be asked for your credit card to secure your reservation.

Online Booking

You can purchase your tickets instantly with a credit card at delta.com when your credit card bill is received in any of these countries and territories.

You can make reservations at delta.com and will be contacted by a Delta representative to finalize the transaction if you receive your credit card bill in the following countries. Some reservations will require you to come into one of our ticket office locations to make payment.

• Colombia

• South Africa

If you receive your credit card bill in another country, contact one of our ticket office locations or a travel agent to purchase your ticket. Be sure to see Credit Card Presentation to see if the purchaser will need to show us their credit card and ID.

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Paying For Your Ticket

When purchasing tickets at delta.com, immediate payment with a credit or debit card is required at the time of the reservation.

Credit Cards

The following credit cards are accepted:

• American Express
• Carte Blanche
• Delta Equity Card
• Diners Club
• Discover® Network
• JCB
• MasterCard
• UATP
• Visa

We are unable to accept certain foreign-issued Carte Blanche and Diners Club cards. In addition, one-time use credit card numbers provided by some credit card companies are permitted only if tickets are purchased at least 6 days before departure.

Debit Cards

Debit cards are accepted for ticket payment, but here are some details to keep in mind:

• Some banks may limit your per-transaction amount.
• Delays can occur when charges are reversed on a debit card.
• Bank processing times vary for removing the hold against your account.

Please check with your bank before purchasing.

Delta eCredits

Our eCredits are electronic documents that can be applied towards the cost of your ticket for travel on Delta. They're only valid for payment of tickets and government imposed taxes and fees. You can't use them for any other types of fees and they don't have any cash value. eCredits are valid for one year from the date of issue.

eCredits can be redeemed here at delta.com or at any airport or city ticket office. When you use delta.com there's no transaction fee. A fee does apply when using any other location. eCredits cannot be redeemed at travel agencies, other airlines, or other travel web sites. You can view up to six Certificates or eCredits at once, but a maximum of three per person may be applied and used at one time.

When the value of your eCredit exceeds the ticket price, the remainder will be issued to you as a new eCredit with the same expiration date as the original.

eCredits are transferable. To transfer an eCredit to someone else, you'll need to give them the original 13 digit voucher number and complete name as printed on the voucher receipt.

Paper vouchers cannot be redeemed online. To redeem a paper voucher, visit a Delta ticket counter at the airport or a Delta Ticket Office.

PayPal

PayPal is a secure, quick and easy form of online payment that provides the security and convenience of paying with your bank or credit card without entering your account number. PayPal is currently offered as a payment option for new tickets purchased at delta.com for US customers. Contact PayPal for additional information and to enroll.

Moneta

Moneta is a secure, quick and easy online payment method that directly debits your checking or money market account. Moneta is currently offered as a payment option for new tickets purchased at delta.com for US customers. Contact Moneta Corp for additional information and to enroll.

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Seat Selection

With our online interactive seat map, you can confirm your seat in three mouse clicks. In some cases, seat assignments are made automatically based upon your preference for a window or aisle seat, noted in your profile.

If your seating preference is not available, "NA" will appear in the "Seat Assignment" column of your itinerary. In this case, you will receive your seat during check-in on the date of departure.

We accommodate the seating requirements of customers with certain types of disabilities. This could result in the occasional need to change another individual's pre-assigned seat, with bulkhead seats being particularly subject to reassignment. We appreciate your cooperation in these special circumstances.

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Credit Card Presentation

To safeguard against credit card fraud, the purchaser may have to show us the credit card along with a valid photo ID. The time varies based on the billing address of the credit card or the country of travel. If the purchaser is not traveling, they can show us their credit card and ID at an airport ticket counter or another ticket office location, whichever is most convenient.

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Deliveries

Mailing and Billing Address

You must have the same mailing and billing address to purchase a ticket with a credit card.

College/University Addresses

You can use your college/university room number for your mailing address if it is the same as your credit card billing address.

Ticket or Receipt Delivery

Most of our tickets are now electronic so you'll receive a receipt to your email address. In a few circumstances, it may be necessary to send a paper ticket or electronic ticket receipt through a delivery service. These services are usually only available for Monday through Friday delivery and cannot deliver to a P.O. box or P.O. drawer number.

Elite Special Members

When you book at delta.com, the Elite Special Member Services line will not be able to mail your ticket to a location other than your billing address on record.

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TSA Secure Flight Program

Secure Flight is a program developed by the Transportation Security Administration (TSA). The mission of the Secure Flight program is to enhance the security of domestic and international commercial air travel. The program is being implemented in phases, but we know you may have questions as to how it might affect the ticketing process. Learn more.

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